Reviews

Isidoro Romero Romero left a review on 31/10/2024

Buen hotel

Hotel confortable y muy espacioso. En otras ocasiones se echaba de menos que se hablara español en la presentación de las actividades y actuaciones, cosa que ha mejorado. El comedor bien, aunque se echa de menos el buen pan que había hace años. Personal en general agradable, Agustín, Josefina y mención especial para TEO, siempre muy atento y agradable para cualquier cosa o problema que haya. Para ser cliente habitual, me parece que deberían tener más descuento. Las actuaciones eran mejores hace unos años. Limpieza muy bien. Queja en cuanto a cama de matrimonio en la habitación, ya que siempre la pido y nunca me la dan.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Isidoro Gracias por su comentario y por ser un cliente habitual de nuestro hotel. Nos alegra saber que encontró el hotel confortable y espacioso, y que el servicio y la atención de nuestro equipo, especialmente de Teo, Agustín y Josefina, fueran de su agrado. También agradecemos sus observaciones sobre las actividades en español y la limpieza.Tomamos nota de sus sugerencias sobre el pan en el comedor y las actuaciones, y lamentamos no haber podido cumplir con su solicitud de cama de matrimonio. Esperamos que su próxima estancia sea aún más satisfactoria. Saludos cordiales, Hoteles MedPlaya Benidorm

Maxine corbett left a review on 24/10/2024

Lovely hotel

Lovely hotel very helpful staff food great , just the WiFi not that good

Hotel Flamingo Oasis responded to this review. View the response.

Hi Maxine, Thank you for once again choosing the Flamingo Oasis for your holiday. We are delighted that you had a great stay. Your feedback is important to us and we have taken note of your comments. Kind regards, MedPlaya Hotels Benidorm

Cristina left a review on 21/10/2024

EXCELENTE HOTEL

Excelente Hotel y todo su personal de 10, el comedor y la comida mejor que algunos 5 estrellas que hemos estado se afanan en qué todo esté perfecto, hotel recomendable, solo un pero... el horario de la cena acaba muy pronto Muchas gracias por la estancia

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Cristina, Estamos encantados que haya pasado una estancia agradable con nosotros. Sus comentarios son de suma importancia para nosotros como empresa y hemos tomado nota de sus comentarios. ¡Esperamos poder darle de nuevo la bienvenida al Flamingo Oasis! Saludos cordiales, Hoteles MedPlaya Benidorm

Sheila Ann loveridge left a review on 17/10/2024

Wonderful holiday

Had a wonderful week. Cant fault anything. Staff great as usual. Highly recommended

Hotel Flamingo Oasis responded to this review. View the response.

Hi Sheila, We are delighted that you once again had a great stay with us at the Flamingo Oasis. Thank you for leaving your review. Kind regards, MedPlaya Hotels Benidorm

Josefa mancebo castillero left a review on 17/09/2024

recomendable 100

espectacular, detallazo en la habitación, botella de vino, café e infusiones, en la habitación hay una neverita que viene genial para tener agua y leche para los niños. El personal super amable, dispuesto siempre a mejorar tu estancia, nos ha encantado❤️

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Josefa, Estamos encantados que haya pasado una buena estancia en el hotel Flamingo Oasis. Es fantástico leer que estuvo muy contenta con las instalaciones, los servicios y el trato del personal. Muchas gracias por dejar su reseña. Saludos cordiales, Hoteles MedPlaya Benidorm

MONICA DUARTE HUESO left a review on 11/09/2024

TODO ESPECTACULAR VOLVERE SIN DUDA EL AÑO QUE VIENE!!!! MUCHAS GRACIAS POR TODO

ME ENCANTO

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Monica, ¡Qué alegría leer su comentario! Nos llena de satisfacción saber que todo fue espectacular durante su estancia. Estaremos encantados de recibirle nuevamente el próximo año. Saludos cordiales, Hoteles MedPlaya Benidorm

Hector García carneiro left a review on 11/09/2024

Regular

Hemos estado una semana,limpieza deja mucho q desear,polvo por todo el pasillo planta 12 y habitación. Ascensores hay ciertas horas q es imposible cogerlo,está totalmente enfocado para extranjeros sobre todo las actuaciones. No utilicéis el parking de pago,en las calles alrededor hay sitio para aparcar y os ahorráis un dinero. Lo mejor la atención del personal de 10,los animadores majisimos en general,con los niños de 10. Mención especial a una animadora de gafas creo q se llamaba Alejandra de lo mejorcito q he encontrado en mis viajes sin menospreciar al resto

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Hector,Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Lamentamos que la limpieza de su habitación y del pasillo no haya estado a la altura de sus expectativas, así como las dificultades que encontró con los ascensores y el enfoque de las actuaciones. Apreciamos sus comentarios.Nos alegra mucho saber que la atención del personal, especialmente nuestros animadores, fue de su agrado. Esperamos tener la oportunidad de darle la bienvenida nuevamente y ofrecerle una experiencia aún mejor en el futuro. Saludos cordiales, Hoteles MedPlaya Benidorm

Ainhoa left a review on 09/09/2024

Calidad precio bien

Ya es la cuarta vez que estoy en el hotel, calidad precio aceptable aunque mejoraría cosas como variación en los espectáculos que siempre son cantantes en inglés y orientaría también cosas a los españoles que estamos allí, abriría antes el chiringuito de comida para la piscina y controlaría más las pelotas y colchonetas para poder nadar y disfrutar agusto, pero sin duda volvería a repetir.

Hotel Flamingo Oasis responded to this review. View the response.

Estimada AinhoaAnte todo, muchas gracias por su confianza y por elegirnos ya por cuarta vez. Nos alegra saber que sigue valorando positivamente la relación calidad-precio y que tiene intención de volver.Agradecemos mucho sus sugerencias sobre la variación de los espectáculos y la orientación hacia nuestros huéspedes españoles. También tomamos nota de su comentario sobre el horario del chiringuito y el control de pelotas y colchonetas en la piscina. Estas observaciones nos ayudan a seguir mejorando la experiencia de todos nuestros huéspedes.Estaremos encantados de darle la bienvenida nuevamente en su próxima visita. ¡Hasta pronto! Saludos cordiales, Hoteles MedPlaya Benidorm

Xelo left a review on 06/09/2024

Todo perfecto

Para repetir. Todo perfecto.

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Xelo, Muchas gracias por su comentario. Nos alegra saber que todo fue perfecto durante su estancia y que le gustaría repetir la experiencia.Estaremos encantados de recibirle nuevamente en su próxima visita.Saludos cordiales, Hoteles MedPlaya Benidorm

Joanne Kerr left a review on 05/09/2024

Love it!

This was our third visit to Flamingo Oasis. As always, the hotel was spotless, the staff all so friendly and the food excellent with a wide variety of choice. It was nice to find that sunbeds were much more accessible and there was no rush in a morning to find one. There didnt seem to be quite so much entertainment as wed previously experienced but we were there at the end of the season which is probably why. Great location for us as not right in the centre of things but only 15 minutes walk to the beach. Would be happy to visit again.

Hotel Flamingo Oasis responded to this review. View the response.

Dear Joanne, thank you for choosing to stay with us once again. As returning guests we are delighted to hear that overall you enjoyed another good holiday with us and we appreciate all of your comments. We hope to have the opportunity to welcome you all back again soon. Kind Regards, MedPlaya Hotels Benidorm

Website Terms Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Med Playa’s relationship with you in relation to this website.
The term ‘Med Playa’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is MED PLAYA MANAGEMENT, SL Ps General Mendoza 1 6 17002 - (Girona) - Gerona.
Our company registration number is B17076886
Tomo 1.597, Folio 58, Hoja A-21.313, Inscrip. 1ª

The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without [business name]’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Spain.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Med Playa and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Med Playa. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Med Playa takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
- In MedPlaya Hotels: Use the QR code for registration.

Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

3. MEDPLAYA AMIGO

Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

Within the MedPlaya Amigo! dashboard, you can:

- View and download your digital MedPlaya Amigo! identification card, which displays your full name and MedPlaya Identification Number (ID MedPlaya).

- Check and update your personal details.

- View your booking history and easily make new reservations.

- Adjust your access settings for the MedPlaya Amigo! private area.

- Make your next reservation at the best price available!

Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not aplicable to non-refundable, or prepaid reservations.

5. CANCELLING YOUR MEDPLAYA AMIGO MEMBERSHIP

Membership of the MedPlaya Amigo! programme may be cancelled for the following reasons:

- The user may request to cancel their membership of the MedPlaya Amigo! programme by sending an email to: contact@medplaya.com

- MedPlaya Management reserves the right to the temporary or permanent cancellation of the MedPlaya Amigo! members membership under the following circumstances:

- Improper use of the MedPlaya Amigo! Programme.
- Failure to comply with the Terms and Conditions accepted when registering for the programme.
- Inappropriate behaviour at the hotel.
- Cancellation of subscription to Newsletter
- Detection of incorrect data provided when registering for the MedPlaya Amigo! programme.
- The demise of the MedPlaya Amigo! member.
- When no transactions or bookings have been made using your MedPlaya Amigo! account during the past five years.

6. PRIVACY POLICY – DATA PROTECTION

By completing the registration request for the MedPlaya Amigo! programme, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided for the purposes of the customer loyalty programme of the MED PLAYA group, such as the improvement of the commercial relationship with the client and making personalized offers.

Similarly, for the proper fulfilment of the programme, your personal data will be transferred to companies of the MED PLAYA group for the purposes described above.

The Personal Data that you provide will be processed to identify you as a user of the programme and to give you access to the various features and services that are available to users registered in the programme.

The user can, at any time, revoke consent for the processing of their personal data by sending an email to rgpd@medplaya.com. However, the revocation of consent will imply the exclusion of the client from the MedPlaya Amigo! programme.

English Español Català Français Nederlands