Reviews
Steven Gain left a review on 15/05/2024
4 day getaway
Loverly hotel and we stayed in the club room First room stunk of smoke which was quickly changed and the rest of the getaway was a breeze . Off road parking is perfect for us as your right by the door . Food excellent and all staff very friendly and a great asset to the hotel . Thanks
Hotel Flamingo Oasis responded to this review. View the response.
Hi Steven, We are delighted that our hotel ticked all the boxes for your Benidorm stay. It's lovely to read that you were happy with everything from the service received by teh staff to the selection of food on the buffet. We are sorry to hear about the issue you experienced when you first arrived but we are glad that it was sorted quickly. We hope to see you soon again. Kind regards, MedPlaya Hotels Benidorm
Steve Condon left a review on 14/05/2024
One Week Saty
Fantastic Hotel - Excellent Food - Friendly Staff We stayed in a Club Room - so avoided the kids etc - Really good room and the added bonus of the Rooftop, separate dining and Club Roombar Only bit that could be better is the Entertainment.. I appreciate that Benidorm offers a huge amount varied options.. but the hotel could do a bit better. The Piano Bar is great nobody plays it though - and the Entertainment is either too short often 45 minutes, or too late starting at 10pm - it fills up at about 8pm and nothing for 1-2 hours... We visited the main Entertainment area - but were surrounded by kids with much of the shows, music etc for families.. No probs with that and I know it is a family hotel.. All in all - I would definitely stay again am booking for September - everything is near-on perfect just the slight moan about Entertainment
Hotel Flamingo Oasis responded to this review. View the response.
Hi Steve, Thank you for taking the time to share your views with us. Your feedback is appreciated and we have forwarded your comments on to the hotel management as well as to the entertainment manager. We are pleased that you had a great time and that you particularly enjoyed the Club areas. We look forward to seeing you again! Kind regards, MedPlaya Hotels Benidorm
Felix Hita left a review on 06/05/2024
Hotel Flamingo
Únicamente hemos pernoctado una noche la cuál a sido muy satisfactoria lo único que no nos pareció correcto son las actividades de animación porque no todos somos ingleses y tanto los juegos como las actividades son habladas en inglés y hay que pensar en los que no deseamos hablar inglés ya que cuando visitamos su país sí no hablas su lengua eres como un cero a la izquierda. Por lo demás todo estupendo gracias
Hotel Flamingo Oasis responded to this review. View the response.
Estimado Felix, Muchas gracias por sus comentarios sobre su noche en el Flamingo Oasis. Estamos encantados que haya estado a gusto aunque no estuvo contento del todo con la animación. Hemos enviado sus comentarios al responsable de animación para que lo tenga en cuenta. Saludos cordiales, Hoteles MedPlaya Benidorm
Charlotte Mc Carthy left a review on 01/05/2024
Lovely Hotel
This is our second time staying at this Hotel. Staff, and food were excellent. Stayed in the Club Room and this made our holiday perfect. The Roof Top Bar was lovely. Although very breezy in April. The only thing we would liked to have seen was more entertainment during the day, and the entertainmentat night was only 50 mins long in the Piano Bar. Other than that we would definitely recommend 100 percent this lovely Hotel.
Hotel Flamingo Oasis responded to this review. View the response.
Dear Charlotte, thank you for choosing to return to the Flamingo Oasis and for updating us on your latest visit. We are pleased that overall you enjoyed another good holiday and we appreciate all of your comments and feedback. Hopefully we will have the opportunity to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm
Gerald Stenson left a review on 16/04/2024
Great Hotel.
In my view this hotel is the best in Benidorm it’s spotlessly clean I’ve stayed there 5 times now and I can’t wait to go back again this year. Frida is fantastic she did a great job booking my holiday. The reception staff were amazing and they sorted anything I asked them too.The food and the restaurant staff was amazing I just wish they had English bacon for breakfast. The bar staff were fantastic very polite and friendly. The maids were very polite and friendly. I can’t fault this hotel at all I will always go back there. It’s fantastic. Cheers ????.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Gerald, We are delighted that you had a great stay with us at the Flamingo Oasis and that you found it easy to book direct with Frida. It's encouraging to know that you found all the staff to be very friendly and that you were happy with the cleanliness throughout the hotel. We look forward to welcoming you back for a 6th time! Kind regards, MedPlaya Hotels Benidorm
Gerald Stenson left a review on 16/04/2024
FANTASTIC HOTEL ????????.
This hotel is the best in Benidorm I tell everyone about it. We’ve stayed there 5 times now and enjoyed every second. From the moment you walk in you can smell the cleanness then you go to reception and book in without any problem. Everyone is happy to help Frida was fantastic she booked the hotel for us no need for any travel agents. The restaurant staff was fantastic very friendly and chatty the whole bar staff were great ???????? the room cleaner’s do a great job always polite and friendly the security is great ????. There is nothing bad I can say about this hotel I love being there and I can’t wait to go back again this year.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Gerald, We are delighted that you had a great stay with us at the Flamingo Oasis and that you found it easy to book direct with Frida. It's encouraging to know that you found all the staff to be very friendly and that you were happy with the cleanliness throughout the hotel. We look forward to welcoming you back for a 6th time! Kind regards, MedPlaya Hotels Benidorm
Charles Robinson left a review on 06/04/2024
Fantastic Service
We’ve just returned from another great holiday at this fantastic hotel. Wonderful welcoming staff, the hotel is spotlessly clean all over, our room was superb as usual and kept clean by the hard working cleaning staff. The entertainment was good, Shari was brilliant with the children. The restaurant spotless, the food is good, the carvery’s I only wish there was hot rice pudding again. All the usual staff Tao the only waiter I know by name and the wonderful Marcel restaurant manager. Finally, a thank you to reception staff and all the bar staff, Also, the security keeping us all safe. A special thank you to Frida guest relations. Thanks again .
Hotel Flamingo Oasis responded to this review. View the response.
Hi Charles, Thank you for choosing to stay with us again and for your kind words. We're delighted that you had another great holiday at our hotel. It's fantastic to hear that you enjoyed our welcoming staff, spotlessly clean rooms, and good food. We'll be sure to pass along your compliments to our team members, including Shari, Tao, Marcel, and Frida. We look forward to welcoming you back for another wonderful stay in the future! Kind regards, MedPlaya Hotels Benidorm
Charles Robinson left a review on 06/04/2024
Fantastic Service
We’ve just returned from another great holiday at this fantastic hotel. Wonderful welcoming staff, the hotel is spotlessly clean all over, our room was superb as usual and kept clean by the hard working cleaning staff. The entertainment was good, Shari was brilliant with the children. The restaurant spotless, the food is good, the carvery’s I only wish there was hot rice pudding again. All the usual staff Tao the only waiter I know by name and the wonderful Marcel restaurant manager. Finally, a thank you to reception staff and all the bar staff, Also, the security keeping us all safe. A special thank you to Frida guest relations. Thanks again .
Hotel Flamingo Oasis responded to this review. View the response.
Hi Charles, Thank you for choosing to stay with us again and for your kind words. We're delighted that you had another great holiday at our hotel. It's fantastic to hear that you enjoyed our welcoming staff, spotlessly clean rooms, and good food. We'll be sure to pass along your compliments to our team members, including Shari, Tao, Marcel, and Frida. We look forward to welcoming you back for another wonderful stay in the future! Kind regards, MedPlaya Hotels Benidorm
Yvonne Murphy left a review on 03/04/2024
Stay 16-Mar-24 to 26-Mar-24
Where do I start got check in ok but we where asked how we booked the club room for B&B fault of the website as we have friends nearby we decided to just go for B&B as we where meeting them quite a lot. room was lovely only disappointment was the sheet on the bed had marks on it, the coffee table was thick with grease and in the bath room two tiles where lose on the cleaning reported it was cleaned up straight away. The next morning that was when the issues started we where approached by the waitress looking for a red band went to the reception and they said you don’t get a wrist band for B&B then we went up to the roof top bar and the same issue how would we get up their without the key card. Then the next day the same thing happened and we talked to the girl that was over the amigo card and she was able to get it sorted .But we still felt out of sorts as we felt everyone was judging us that’s why we didn’t go down for breakfast much. As this is an English based hotel why is their no English bacon. The entertainment was not good in the 10 days we where their was only one good show COCO channel. I think you should have a wrist band for B&B as we felt single out the whole time as this put a dampener on our holiday as we where their to relax but it was anything but relaxing.
Hotel Flamingo Oasis responded to this review. View the response.
Dear Yvonne, Thank you for sharing your experience with us. We are sincerely sorry for any inconvenience experienced during your stay. The hotel management will look into the matters raised to prevent any future inconveniences to our guests. We hope that you enjoyed Benidorm and that you will return in the future. Kind regards, MedPlaya Hotels Benidorm
Ana Belén Terradillos Mendiola left a review on 02/04/2024
Regular
Buenos días. Hemos estado alojados durante toda la semana Santa. La limpieza del hotel en habitaciónes es escasa solo hacían las camas sin más y no fregaban en el baño y tampoco te cambiaban las tazas, las tenía que lavar yo en el lavabo del baño. Si ven alguna camiseta en la silla te abren el armario y te la cuelgan cosa que no deberían ni de tocar y si tienes algún papel encima de la mesa se encargan de tirarlo directamente a la basura cosa que no deberían de tocar porque te tiran cosas que valen. Tienen en la azotea una piscina en la cual no puedes acceder si no tienes pulsera roja, es decir, haber pagado más por otra habitación y si vas con niños olvídate de subir que no está permitido, me gustaría saber en qué parte de la página web pone que no puedo acceder a dicha instalación. Las actividades para niños escasas, en la página web dicen que tienen actividad pero lo vi casi inexistente y era una de las cosas en las que me fijé antes de reservar para que mis hijos tuvieran actividades pero no pudieron hacer nada. El todo incluido me dejó sorprendida, la bebida es de grifo cosa que para lo que se ha pagado lo mínimo que se espera es que te puedan poner una bebida en condiciones de botellin. El tema de los snacks casi inexistente te sabe más rentable finalmente coger una pensión completa. Si bajas al restaurante a comer snack hay cuatro cosas y no tienen bebida.. El tema de la piscina cubierta es de risa, el agua está helada mantienen el ambiente a temperatura muy alta y el agua helada. No hay jacuzzi caliente el único que tiene es la piscina que está helada en la cubierta y no tiene fuerza. El hotel está hecho solo para extranjeros. La comida del buffet es muy repetitiva y poca variedad hay hoteles en los que he estado y que tienen estrellas inferiores que le supera con creces. El bar de las piscinas cerrado me gustaría saber en qué parte de la página web pone que está cerrado. Los snacks que tienes en la barra del bar solo es un cono de patatas y al mediodía galletas nada más. En la recepción que es donde está la barra de bar hay mucho ruido este hotel en plena temporada alta tiene que ser una locura. El aire de las habitaciones es muy ruidoso en verano con ese ruido no se podría ni dormir. Nos tocó una planta diez y hasta allí había hormigas en la habitación.
Hotel Flamingo Oasis responded to this review. View the response.
Estimada Ana Belén, Agradecemos su comentarios aunque lamentamos que no quedó satisfecha con su estancia. Nos decepciona que no estuvieron a gusto durante las 3 noches que pasaron en nuestro hotel y hemos tomado nota de sus comentarios. Saludos cordiales,