Reviews

María Hernández barrero left a review on 08/07/2023

Bien

Estoy en el hotel...es la segunda vez q vengo.nada q ver con otro año... pero no sé está mal... Comida regular Personal Nicolás en comedor un encanto...Marcelo muy atento y lo de las amacas no se yo bajo a las 11 y pillo bien las amacas

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Maria, Gracias por dejar sus comentarios sobre su estancia en el hotel Flamingo Oasis. Nos complace saber que haya pasado una buena estancia en general y que estuvo muy contenta con el trato recibido por Marcelo y Nicolas. Saludos cordiales, Hoteles MedPlaya

MARÍA CARMEN SOLÍS HIDALGO left a review on 02/07/2023

Sólo enfocado a turismo extranjero

Lamentable tener que en vacaciones poner el despertador a las 7:30 de la mañana para poder poner la toalla en una hamaca, cuando en hotel está repleto de carteles con normas que no se cumplen. Hasta había personal de seguridad para que los ingleses no accedieran antes a la piscina. Los horarios de comidas igualmente pensado para ellos. Colas para el comedor, para pedir un snack en la piscina por cierto a las 5 dejan de darlos así qué la pulsera de todo incluido no sirve de nada hasta la hora de la cena que es a partir de las 19:30 algún español cena a esa hora??. Y por fin llega la animación de la que no te enteras de nada porque todo es en inglés y los juegos y actividades para los niños más de lo mismo. Imposible descansar por el escándalo que montan por el día y por la noche. Una lastima después de 3 años de vacaciones haber hecho el esfuerzo de llevar a mi familia a un todo incluido y estar deseando llegar a casa para poder relajarme. Por cierto la puntuación es alta por los comentarios de los ingleses, me consta que las pocas familias españolas que estuvimos allí tenían el mismo malestar, que trasladamos al personal del hotel.

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Maria Carmen, Lamentamos que no quedó satisfecha con su estancia en el Flamingo Oasis. Aunque la mayoría de nuestros huéspedes son Britanicos, tenemos también clientes Españoles que están contentos con lo que ofrece nuestro hotel y varios de ellos son clientes repetidores. Trabajamos a diario para ofrecerles a nuestros clientes unas vacaciones fantásticas independiente de la nacionalidad. No hace falta bajar a comer o a cenar a la hora que abre el restaurante, por supuesto se puede entrar más tarde durante el horario de apertura. Nos decepciona que no estuvo contenta y agradecemos sus comentarios. Saludos cordiales, Hoteles MedPlaya Benidorm

Mike Harms left a review on 29/06/2023

Not a place if you want a quiet time

Booked again as had a nice time before COVID hit .This time place was clean staff friendly and helpful .rooms cleaned daily cant fault that .food was nice good choices hot and tasty.drinks good . The only thing that was not good was the clients so many children . Not summer holidays yet but so many unruly kids not being supervised by parents .a disgrace that will give hotel a bad name .Shame we will not be booking again unless becomes a adult only hotel

Hotel Flamingo Oasis responded to this review. View the response.

Hi Mike, Thank you for sharing your views with us. We are pleased that you were happy with the friendly staff, nice food and the cleanliness. We are sorry to hear that the children in the hotel had a negative impact on your stay. The Flamingo Oasis will not become an adults only hotel but we do offer Club rooms which are for adults only and offers exclusive access to the roof top terrace, Club lounge and also a separate sitting area in teh restaurant. In Benidorm we have 2 hotels recommended for adults only, the hotel Riudor and the Agir Springs. We hope to get the opportunity to welcome you back to our hotels in teh future. Kind regards, MedPlaya Hotels Benidorm

david bignall left a review on 23/06/2023

Flamingo

We are a older couple so went club class which if you can I would recommend as it completely changes the experience you will have.as it isolates you from the kids.you get your own adult areas.private entry into restaurant with no queues private sitting area.your own self service bar with premium spirits,wine beers and soft drinks.on the 25 floor the club terrace and swimming pool and bar.club class starts floor 21 and you get a gold pass to activate the lift to go above floor 20.the only two things I have negative to say are 1 the shower in our room was rubbish not much pressure 2 no real adult entertainment as from June they stop putting entertainment on in the adult piano bar.but not all is lost as the rock and roll bar opposite the hotel was brilliant.

Hotel Flamingo Oasis responded to this review. View the response.

Hello David Thank you for taking a moment to share your comments about the Flamingo Oasis. We are pleased that overall you enjoyed the club class but you felt that some improvements could be made, we do appreciate your feedback. Hopefully you would consider returning again in the future. Kind Regards, MedPlaya Hotels Benidorm

GUY HAELTERMAN left a review on 20/06/2023

Weekje uitrusten

Op de bovenste verdieping club is het Zalig vertoeven. Een aanrader

Hotel Flamingo Oasis responded to this review. View the response.

Hi Guy, We are delighted that you had a lovely and relaxing stay with us at the Flamingo Oasis. Thank you for leaving your comments. Kind regards, MedPlaya Hotels Benidorm

Wayne Comerford left a review on 15/06/2023

Family Trip

Great hotel. Will be back

Hotel Flamingo Oasis responded to this review. View the response.

Hi Wayne, We are delighted that you had a great stay with us at the Flamingo Oasis. We look forward to welcoming you back to our hotel again. Kind regards, MedPlaya Hotels Benidorm

MARI CARMEN LEÓN IZQUIERDO left a review on 13/06/2023

Genial

Súper recomendable

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Mari Carmen, Muchas gracias por su valoración del hotel Flamingo Oasis. Es un placer saber que haya pasado una buena estancia con nosotros y que recomendarías nuestro hotel a otros. Esperamos poder darle de nuevo la bienvenida a nuestro hotel en un futuro cercano. Saludos cordiales, Hoteles MedPlaya Benidorm

MANUEL CAMPELLO GARCÍA left a review on 22/05/2023

Escapada romántica

Todo de maravilla aunque no teníamos escobilla en el baño gracias por el detalle del vino y esperamos volver a disfrutarlo pronto gracias por todo volvemos

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Manuel, Nos alegra que haya pasado una estancia agradable con nosotros en el hotel Flamingo Oasis. Muchas gracias por dejar sus comentarios. Saludos cordiales, Hoteles MedPlaya Benidorm

Sara Osborne left a review on 22/05/2023

Excellent

This was our second stay at this hotel. It has recently been renovated and looks great. We stayed in a Club room and the extras you get with this are worth the extra money. The hotel was clean and all the staff worked hard and were very helpful. Any issues were resolved as soon as raised ie extra towels. The only let down was some other guests letting children run riot all over the hotel and on the stage when performers trying to do their acts also guests being rude towards staff or drinking to the point of near collapse. Staff dealt with everything in their stride. The food was really good quality and choice. I would recommend this hotel also due to location with some good bars providing entertainment just across the road.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Sara, Many thanks for taking the time to share your experience with us. It's lovely to read that you had a good holiday and that you were particularly happy with the extras included when booking a Club room. We are sorry to hear that some of the other guests had a negative impact on your stay, most guests are lovely and very friendly. We hope to see you again in the near future! Kind regards, MedPlaya Hotels Benidorm

NEREIDA SUBIAS TORRIJOS left a review on 22/05/2023

En vez de mejorar cosas las empeoran

Bueno a ver esta ha sido nuestra 6 estancia en este hotel en 3 años He de decir que las dos primeras estancias la comida estaba mejor que ahora. Han bajado demasiado la calidad de la comida y eso lo notamos nosotros que ahora es comida basura para ingleses que van bebidos... Eso la culpa no la tiene la cocina sino los jefes que recortan dinero en comida cuando un hotel debe empezar por dar comida buena no deficiente El personal son todos muy majos y los servicios del hotel están como siempre pero ... Esta vez han quitado los canales de Movistar que ponían el fútbol cosa que no se entiende ???? Deberían también adaptar algo más el horario de cenas para los españoles no pido mucho pero podría ser hasta las 22h la cena no hasta las 21,30h y el problema es que te quitan el buffet a esa hora no lo dejan ni siquiera 15 o 20 minutos de más nono tienen prisa y muchas veces ni siquiera te preguntan jaja En fin no harán caso de esto pero a clientes fijos como nosotros deberían hacernos caso para mejorar porque ahora han empeorado sobre todo en la calidad de la comida....

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Nereida, Muchas gracias por dejar sus comentarios. La realimentación de nuestros clientes es muy importante para nosotros ya que nos ayudan a mejorar. Lamentamos mucho que la comida en esta ocasión no haya cumplido con sus expectativas. Intentamos siempre ofrecer una gran variedad de comida de buena calidad para todos los gustos. Esperemos poder darle de nuevo la bienvenida a nuestro hotel. Saludos cordiales, Hoteles MedPlaya Benidorm

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