Reviews

YORDANKA PROENZA MANZO left a review on 31/07/2023

Muy bine genial

Muy encantada con el hotel buen servicio muy amables todos buena comida buena animación a pocos minutos de la playa en general todo muy bien repetiremos

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Yordanka, Muchas gracias por sus amables palabras. Es un placer saber que estuvo muy contenta con su estancia y esperamos volver a verle de nuevo en un futuro cercano. Saludos cordiales, Hoteles MedPlaya Benidorm

EMMA JONES left a review on 30/07/2023

7th stay

My family and I have been coming to Benidorm since 2016, stayed at sol peliconis once and rest time at this hotel. We love this hotel, we love food the entertainment, staff are really nice and cleaners work hard. All background staff we don’t see keep the hotel running and well maintained. My recent stay was for my sons birthday he was 13. I was disappointed, as I did ask if we could book table and have some kind happy birthday song for him but never happened . Maybe they were busy? Next day tho they sang happy birthday to another child so I felt a bit sad for my son but he did t know no difference. Once again we had a lush stay tho. We have always been jan feb or March. And last year we came nov also. So July was different as it was hot, all I will say is that getting up to get a sun-bed was ridiculous but I had to do this just get a parasol as they are not enough. The pool needs be managed better as you had loads of people smoking around you, vaping blowing the smoke which for me is disgusting and I don’t want other peoples smoke blown over me or my son. You also had others take beds and parasols reserve them and never turn up until 2,3pm ? This is why pool should be Managed better and if you want beds and parasols then you should stay with them. So maybe opening pool at a later time or no reserved beds until 10pm . I know you have a sign with rules but no one listen and why are they going to when you do t do anything either.? This was my only gripe. I would live to say we be back in March as that’s when we are looking but now my son is 13 he his no longer a child which to be honest is silly because he cannot drink any alcohol as he’s not an adult, he hardly eats much food but yet you are charging me an adult price. I book direct with hotel last few times which works out better but for me come back it’s costing me an extra 500 plus euros on top of what I paid this year. It’s not worth it and I’ve looked at other hotels to compare and I can get better price. With good facilities and entertainment also. Maybe you need reconsider the child age to keep having returning families with tenagers. Thank you

Hotel Flamingo Oasis responded to this review. View the response.

Hi Emma, Thank you very much for again choosing the Flamingo Oasis for your holiday and for taking the time to share your experience with us. It's lovely to read that you once again had a great stay with us and that you were happy with everything from the staff to the entertainment and the selection of food on the buffet. We are very sorry to hear about the misunderstanding with your son's birthday. The restaurant manager can usually arrange something if he is made aware. Please don't hesitate to contact with our Guest Service Managers team to book at the best rate. Their e-mail address is benidorm@medplaya.com We hope to see you soon again at the Flamingo Oasis. Kind regards, MedPlaya Hotels Benidorm

Kathleen Morley left a review on 29/07/2023

Fsntastic

Ive stayed at this hotel for around 24years if it wasnt any good i wouldnt be coming back, i have just came home this werk & looking to go back in september,

Hotel Flamingo Oasis responded to this review. View the response.

Hi Kathleen, Thank you for once again choosing the Flamingo Oasis for your holiday. We are glad that you had an enjoyable stay and we hope to see you soon again. Kind regards, MedPlaya Hotels Benidorm

ANAMARIA ANDREEA DRAGAN left a review on 29/07/2023

Muy bien

Muy bien todo, el único inconveniente es que en el comedor hacia muchísimo calor.

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Ana Maria, Muchas gracias por dejar su reseña sobre el hotel Flamingo Oasis. Es un placer saber que haya estado a gusto durante su estancia y esperamos poder darle de nuevo la bienvenida a nuestro hotel. Saludos cordiales, Hoteles MedPlaya Benidorm

Tina Mc Mahon left a review on 27/07/2023

Our family Holiday are Flamingo Oasis

We are just back from a Fantastic week in Flamingo Oasis with our two Children 10 and 15 years, the Hotel is so big and spacious so clean, entertainment was very good as was the food drinks, staff were lovely and so helpful, Medfest was on when we were their which included foam party and the shows and entertainment was out of this world, I would 100 per cent recommend this Hotel, also so close to indoor and outdoor market as well as shops bars, and beach.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Tina, We are delighted that our hotel ticked all the boxes for your Benidorm stay. We could not be happier to read that you thought that the entertainment was excellent, the staff very friendly and the food and drinks to your liking. Thank you very much for your kind comments. We hope to see you again soon! Kind regards, MedPlaya Hotels Benidorm

Cristian Rincón serrano left a review on 24/07/2023

El mejor hotel que estado nunca

El hotel es muy bonito,el personal súper atento, la comida buenísima incluso se me puso el niño malo y el encargado del comedor me dejó subirle la cena a mi mujer como una excepción, todo súper limpio, el snack de calidad todo, la piscina grande limpia y para mi no se la queja de los turistas ingleses por que yo no vi nada malo en su comportamiento en general se me pasó corto mi estancia allí ojalá pudiera repetir. Gracias a todo el personal del hotel por su trabajo.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Cristian, Muchísimas gracias por sus amables palabras y por su puntuación. No podríamos estar más contentos de saber que nuestro hotel es el mejor hotel donde se ha alojado y que piensa que todo el personal es muy atento. Esperamos poder darle de nuevo la bienvenida al Flamingo Oasis. Saludos cordiales, Hoteles MedPlaya Benidorm

ADELIN MIHAI BULECI TULEA left a review on 24/07/2023

Todo perfecto, sobre todo el personal.

La amabilidad del personal, siempre con una sonrisa y dispuestos a ayudarte con lo que sea.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Adelin, Muchas gracias por sus amables palabras. Es un placer saber que estuvo muy contento con la amabilidad de todo el personal y con el hotel en general. Esperamos poder darle de nuevo la bienvenida al Flamingo Oasis. Saludos cordiales, Hoteles MedPlaya Benidorm

MARI CARMEN CANDELA ASENSIO left a review on 18/07/2023

Un buen hotel

Me ha gustado todo. Volveré a ir.

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Mari Carmen, Es un placer saber que haya disfrutado de sus vacaciones con nosotros. ¡Hasta la próxima! Saludos cordiales, Hoteles MedPlaya Benidorm

Hazel Murphy left a review on 16/07/2023

Fabulous!!

Stayed in club room. FABULOUS!! Entertainment a little sub standard...but great for kids! Most staff were wonderful..one restaurant server very rude..she obviously has issues. One bartender the same thing. They let down the rest of the superb team! Thoroughly enjoyed our stay...we will be back!! ❤️❤️

Hotel Flamingo Oasis responded to this review. View the response.

Hi Hazel, We are delighted that you had a fabulous holiday with us. It's lovely to read that you were happy with the Club facilities and that you found most of the staff to be wonderful. Thank you for posting your review. We look forward to welcoming you back to the Flamingo Oasis! Kind regards, MedPlaya Hotels Benidorm

JOSÉ ENRIQUE MUÑOZ HERRERO left a review on 10/07/2023

Nos a gustado

Una habitación grande y espaciosa para 4 personas una cama principal grande y dos sofás camas muy cómodos lo único las almohadas incómodas pero pedimos más y nos las subieron enseguida. Las instalaciones cómodas y espaciosas había bastante gente en el hotel pero tampoco se notaba mucho La piscina como en todos los hoteles la gente reserva la ahamaca pero con un poco de paciencia siempre encontraban sitio y hamaca la piscina grande y el snac bar genial y el personal encantador La comida muy rica y nada repetitiva, mejor no entrar a primera hora a las comidas siempre hay gente y es mejor esperar La calidad y precio acordes Volvería a repeti

Hotel Flamingo Oasis responded to this review. View the response.

Estimado José Enrique, Muchas gracias por su valoración y comentarios. Es un placer saber que haya disfrutado de sus vacaciones con nosotros y que estuvo contento con la relación calidad-precio, las comidas del buffet y su espaciosa habitación. Esperamos volver a verle de nuevo en un futuro cercano. Saludos cordiales, Hoteles MedPlaya

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1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

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The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

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The programme is available to adults over 18 years old.

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Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

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As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
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Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

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Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
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