Reviews
William Hoatson left a review on 26/05/2022
Stewart Review
The one thing that spoiled our visit was the hotel allowing groups of males and females. Also one of the receptionist I feel was really cheeky with a comment he made. We asked to keep our room on Monday and the reply was NO we are more interested in arrivals than departures. Not very nice reply to hear after spending our money in the hotel.
Hotel Riudor responded to this review. View the response.
Dear William, Thank you for submitting your review with regards to your stay at the Hotel Riudor. First of all, we would like to mention that we do not encourage stag-or hen dos, but by law, we cannot exclude anyone from booking the hotel. Anyone not following the hotel's rules and regulations and/or causing disruption to other guests will be given a written warning; and if continued will be asked to leave the hotel. We apologize for any misunderstanding, to keep on the room after 12.00 depends on availability. With the hotel being at full capacity it is not always possible to keep the room on longer and it is necessary to check out by 12.00. We hope to get the opportunity to welcome you back to the Hotel Riudor and our MedPlaya Hotels on future occasions. Kind regards, MedPlaya Hotels Benidorm
CATHERINE MCALLISTER left a review on 23/05/2022
It could be better decor wise
I love the hotel but I don’t think it is four stars the decor is more three star boutique. The sound system was not great. I usually go to the riudor for the food,entertainment,and the friendly atmosphere but I expected more affluence in the decor when it was listed four stars.
Hotel Riudor responded to this review. View the response.
Dear Catherine, Thank you for taking the time to share with us your experience from your stay at the Hotel Riudor. We appreciate your loyalty towards our hotel and it is encouraging to learn that you return year after year because of the high level of food, entertainment provided and the friendly atmosphere. We are very proud of how the refurbishment turned out, so it is disappointing to read that the new decor is not to your liking. We do hope we get to continue to welcome you to the Riudor for your future Benidorm holidays. Kind regards, MedPlaya Hotels Benidorm
SUE TAYLOR left a review on 23/05/2022
Brilliant
Enjoyed every minute
Hotel Riudor responded to this review. View the response.
Dear Sue, Thank you for taking the time to leave us a review with regards to your stay at the Hotel Riudor. We are very pleased to learn that you had a brilliant time here with us and that you were happy with your choice of hotel. We look forward to welcoming you back to the Hotel Riudor on future occasions. Kind regards, MedPlaya Hotels Benidorm
Gillian Finlay left a review on 21/05/2022
Really Good Value but………
We have been visiting The Riudor Hotel for years. The refurbishment is excellant . The quality of the food really good with a good range to suit any tastes. It would be helpful to guests if ALL the dishes were named as on our visit very few had a description. When we arrived in our room only one lamp worked there are four in the rooms, my husband investigated this and only two of the lamps had bulbs fitted. We reported this to reception and then again the day after , and then the day after that, finally on the fifth day a man turned and fitted two new bulbs . Small things that should have been sorted sooner . Lovely to see the same friendly staff
Hotel Riudor responded to this review. View the response.
Dear Gillian, Thank you for sharing your thoughts with us with regards to your stay at the Hotel Riudor. We are very pleased to read that you found our refurbished hotel to be excellent with good quality food and friendly staff. Shortly we will have all of the dishes with their description accordingly. We apologize for the delay in getting the light bulbs changed. Due to an error in our system the report was not passed through to maintenance department correctly. It has now been sorted and shall not happen again. We thank you for your patience. We hope to see you soon again at the Hotel Riudor. Kind Regards, MedPlaya Hotels Benidorm
BRIAN SWALLOW left a review on 21/05/2022
Brilliant
Brilliant time as always..... Staff really looked after me after my fall.
Hotel Riudor responded to this review. View the response.
Dear Brian, Thank you for submitting your review with regards to your stay at the Hotel Riudor. First of all, we hope you are feeling back to normal after your fall. We are delighted to learn that once again you had a brilliant time here with us and you felt well looked after by our lovely staff. We look forward to welcoming you back to the Hotel Riudor in September. Kind regards, MedPlaya Hotels Benidorm
Sarah Grant left a review on 19/05/2022
Clean hotel in the heart of the action
We thoroughly enjoyed our stay. Everything was spotless and if you like to be in the think of it then this is the perfect hotel! Our only dissatisfaction was that the air conditioning in our room didn’t work. We notified reception straight away but was told that it did work and was on a timer. We left it another day until we discovered that the air conditioning wasn’t connected so went back to reception where we were told maintenance would look at it. Unfortunately that was too late for us as we were only staying for 3 nights but hopefully the next guests won’t have such uncomfortable night sleeps!
Hotel Riudor responded to this review. View the response.
Dear Sarah Thank you for choosing the Hotel Riudor for your short break in Benidorm. We are pleased that overall that you enjoyed what we have to offer. Please accept our apologies for any inconvenience caused with your air conditioning, it is never our intention for anyone to experience problems with their rooms. We do hope that despite this issue that you would consider returning again in the future. Kind regards, MedPlaya Hotels Benidorm
Graham Ross left a review on 18/05/2022
Fantastic stay
Everything was above expectations. See you again next year
Hotel Riudor responded to this review. View the response.
Dear Graham "Fantastic Stay" we are delighted to hear that this is what you thought about your time with us at the Hotel Riudor. Thank you for taking the time to share your comments with us and we look forward to seeing you back again next year. Kind regards, MedPlaya Hotels Benidorm
Elizabeth Ferguson left a review on 18/05/2022
Holiday
Love this hotel
Hotel Riudor responded to this review. View the response.
Dear Elizabeth We are delighted to hear that you love the Hotel Riudor. Thank you for taking a few minutes to share your review with us and we hope to see you back again soon. Kind regards, MedPlaya Hotels Benidorm
Mark Willis left a review on 16/05/2022
Fantastic!!
What a quality hotel. The staff were friendly and helpful. Not normally a fan of all inclusive food, but I was more than happy with the meal time choices and how they were cooked. Only thing I can mention is the snack available outside of meal times. The baguettes werent great. Also you need a better Tequila, but thats just small compared to everything good about it.
Hotel Riudor responded to this review. View the response.
Dear Mark Thank you for choosing the Hotel Riudor for your recent stay in Benidorm. We are pleased that overall everthing was to your liking and we appreciate all of your feedback. We do hope that you would consider returning again in the future. Kind regards, MedPlaya Hotels Benidorm
Aimee Muir left a review on 16/05/2022
Fantastic
Whole holiday was amazing from start to finish. Staff are fantastic and work so hard. Nothing is too much. Location is perfect. Overall brilliant stay!
Hotel Riudor responded to this review. View the response.
Dear Aimee Thank you for taking a few moment to share your thoughts with regards to your recent stay with us at the Hotel Riudor. We are delighted that the hotel ticked all of your boxes and we appreciate all of your comments. Hopefully we will get to welcome you back again soon. Kind regards, MedPlaya Hotels Benidorm