Reviews
richard left a review on 05/08/2022
5 Star ⭐️
I can only say amazing from beginning. Great staff ,Amazing Food 5 star ⭐️,Rooms are well airconed and tidy. Thank you for making my holiday better . Room 107
Hotel Riudor responded to this review. View the response.
Dear Richard, We could not be happier to read that you had an excellent stay with us at the hotel Riudor and that you were happy with eveyrthing from the friendly staff to the selection of food on the buffet and your room. Thank you very much for all your kind words. We hope to see you again in the near future. Kind regards, MedPlaya Hotels Benidorm
Elaine Dunne left a review on 04/08/2022
Perfect stay will definitely return !
Just returned from a 4 day break with my 21 year old daughter. It was her first visit to Benidorm and she chose the hotel based on the photos it looked modern , clean and centrally located. We arrived after midnight due to delayed flight but were still greeted by a smiling and friendly receptionist. Our room 714 was perfect ! Comfy beds, full length mirror, seating area, kettle, fridge, large wardrobe space lots of hangers ! double walk in shower in the spacious bathroom with toiletries provided, powerful aircon which was well used in the 30+ degree heat and a free safe as we booked directly with the hotel. We ate breakfast and there was something for everyone including my fussy daughter ! Plenty of comfortable sun beds around a very clean pool area. Luggage room and shower room with towels provided at reception. Location exactly where we wanted close to all the entertainment , beach , shops etc . despite being surrounded by busy nightlife it was surprisingly quiet and did not disturb our sleep. We can’t wait to return Riudor thank you for a perfect stay.
Hotel Riudor responded to this review. View the response.
Hi Elaine, "Perfect stay"- Many thanks for that! We could not be happier that the hotel Riudor met with all your expectations for your Benidorm holiday and that you found the hotel to be in the perfect location for your stay and that you were happy with everything from your room to the breakfast choices and the cleanliness. Many thanks for posting your review. We hope to see you soon again! Kind regards, MedPlaya Hotels Benidorm
jose maldonado navarrete left a review on 02/08/2022
Un todo incluido club nefasto
Contraté a un todo incluido club para tener la bebida gratis y mi sorpresa fue que para que me dieran agua embotellada la tenía que pagar aparte me dijeron que por la nueva ley no se podía dar botellas de plástico pero en el comedor y si la daban a quien pagaba y para tomarme una Coca-Cola tenía que pagar un euro de suplemento pienso que sido estafado con el todo incluido club -Las animaciones eran todas en inglés y hubo un cantante que pidió permiso a los ingleses para cantar una canción en español cuando yo creo que estamos en España -La comida del buffet era muy repetitiva -Los productos de aseo lo pusieron el primer día no lo volvieron a reponer -Todo esto lo hablé con la directora y me dijo lo que yo quería hoy pero no cambio nada no salgo nada contento del Hotel
Hotel Riudor responded to this review. View the response.
Estimado José, Nos decepciona leer que no quedó satisfecho con su estancia en el hotel Riudor. Hemos incluido el Todo Incluido Premium en su reserva sin coste adicional y lamentamos que no estuvo contento con la selección de bebidas incluidas. Por motivos del medio ambiente, no usamos botellas de agua sino se sirve en vasos igual que otras bebidas. El agua es agua filtrada igual que en las botellas. Los refrescos incluidos en el Todo Incuido son Pepsi, Pepsi Max, Kas naranja, Kas limón, 7-up y tónica. Si quieren de otra marca se cobra un pequeño suplemento. Los amenities se pone el primer dia en la habitación como detalle de bienvenida y lamentamos que no estuvo contento con esto. Intentamos ofrecer animación para todos los gustos y lamentamos que el comentario de broma de uno de los cantantes le haya sentido mal, estamos seguros que no fue su intención y le pasaremos al cantante su comentario. La directora siempre escucha lo que opina nuestros clientes y aunque no ha podido hacer cambios durante su estancia, tendrá en cuenta sus comentarios para el futuro. Saludos cordiales, Hoteles MedPlaya Benidorm
Stewart Booth left a review on 22/07/2022
Nice hotel, but staff need to cheer up!
We enjoyed our stay here and the location is perfect for the beach, entertainment, etc. Bad experience when we arrived as room smelt of cigarette smoke - reception did give us a different room. Hotel food is acceptable, wine offered was awful, but the main problem was the sour nature of the staff - surly, didn’t see a smile during the visit. Now, I am guessing that they are short-staffed and overworked, but this does not help the guest experience. So, overall, a pleasant stay but don’t expect to enjoy a joke with the staff!!
Hotel Riudor responded to this review. View the response.
Dear Stewart We are sorry to hear that certain aspects of the Hotel Riudor did not meet with your expectations. The hotel normally scores very highly for service from the staff and many guests return year after year as they enjoy the friendly service so we are sad to hear that you did not find this to be the case. Thank you for taking the time to share your thoughts with us. We hope to welcome you back to Benidorm and MedPlaya Hotels again in the future. Kind regards, MedPlaya Hotels Benidorm
JOHN HECTOR DONALD MENZIES left a review on 21/07/2022
Best hotel in beni
Excellent hotel couldn’t ask for better
Hotel Riudor responded to this review. View the response.
Dear John "Best Hotel in Benidorm", we are delighted that this is what you think about the Hotel Riudor. Thank you for taking a few moments to share your review with us and for your kind words. We hope to welcome you back again soon at the Riudor. Kind regards, MedPlaya Hotels Benidorm
GERALD MURPHY left a review on 03/07/2022
Toilets
Everything was top class, except for the toilets which let the rooms down.While we were there it was obvious that the clientele was of the older generation and the bath was quite awkward to get into.Also the lighting in the bathroom was poor.
Hotel Riudor responded to this review. View the response.
Dear Gerald, Thank you for submitting your review with regards to your stay at the Hotel Riudor. We are very pleased to learn that you had an enjoyable time here with us and that you found everything to be top class. Knowing our clientele, some of our guests still prefer a bath, therefore there are still rooms with bathtubs, although the gran mayority of the bathrooms have walk-in showers. For your next visit please let the reception know that you prefer a walk-in shower and they will be able to allocate you accordingly. We do hope we get to continue to welcome you to the Riudor for your future Benidorm holidays. Kind regards, MedPlaya Hotels Benidorm
Carol Johnston left a review on 06/06/2022
Lovely Hotel
Stayed here a few times before refurbishment and now its perfect. New pool is great no shortage of beds, food excellent and staff in every area of hotel very friendly and helpful. Location can be a bit noisy at nights but it is benidorm
Hotel Riudor responded to this review. View the response.
Dear Carol, Thank you for taking the time to share with us your experience from your stay at the Hotel Riudor. It is very encouraging to know that you found our hotel to be perfect with a great pool, excellent food and very friendly staff. We hope to see you soon again at the Hotel Riudor and in our MedPlaya Hotels. Kind regards, MedPlaya Hotels Benidorm
Carol Keyes left a review on 02/06/2022
Excellent Hotel
First time at this hotel and it was excellent, staff were always courteous and friendly, food was also good, will certainly be back at this hotel
Hotel Riudor responded to this review. View the response.
Dear Carol, Many thanks for sharing your impressions with regards to your first stay at the Hotel Riudor. We are delighted to learn that you had an excellent time here with us and that our hotel met with all of your expectations; such as friendly staff and good food. We look forward to welcoming you back to the Hotel Riudor on future occasions. Kind regards, MedPlaya Hotels Benidorm
Emer Cosgrave left a review on 01/06/2022
Fantastic
We stayed here for 6 nights. It is a mixture of people of all ages. The Riudor has just been renovated and has a cruise ship feel to it. The hotel, pool is fantastic and the area is kept very clean and is a lovely place to sun bath. There are lots of sun beds also and a bar. The rooms in the hotel have recently been renovated to a very high standard. They are cleaned daily. The hotel is very central to all the attractions and night life Benidorm has to offer. The hotel offers All Inclusive as well and the food was great with a massive variety. Overall I would highly recommend this hotel and would definitely return.
Hotel Riudor responded to this review. View the response.
Dear Emer, Thank you for submitting your review with regards to your stay at the Hotel Riudor. We are always very happy to receive positive comments about our hotel and we are pleased to learn that you had a brilliant stay here with us. It will be a pleasure to welcome you back on future occasions. Kind regards, MedPlaya Hotels Benidorm
Margaret Hatten left a review on 26/05/2022
Fantastic
I just have to thank Medplaya Riudor for the fantastic 4 days we had there, restaurant was such an enjoyable experience, comfortable and relaxing atmosphere to the point we didnt want to go anywhere else to eat, food was great! Staff were so helpful, nothing was a problem, pool area was super clean, waiter service around pool too. The rooms were large enough and had everything you needed including a kettle and fridge, thank you for an enjoyable break.
Hotel Riudor responded to this review. View the response.
Dear Margaret We are delighted to hear that you enjoyed your recent break with us at the Hotel Riudor. We are pleased that the hotel ticked all of your boxes and that you were happy with all of the services and facilities available. We hope to welcome you back again soon to the Riudor. Kind regards, MedPlaya Hotels Benidorm