Reviews
Linda Fenwick left a review on 20/02/2018
Value for money
Had a good stay for a 3 night break with my husband hotel was in a good location..we stopped in a club room and found it very nicely decorated although a little small...beds were comfortable and room was exceptionally clean...would stay again
Hotel Rio Park responded to this review. View the response.
Hello Linda Thank you for taking the time to share your comments about your 3 night break with us at the Hotel Rio Park. It is good to know that you found the beds to be comfortable and the room kept clean. We hope to welcome you back again soon. Kind Regards MedPlaya, Guest Relations Team
Miriam Mcqueen left a review on 19/02/2018
Building work
Loved rio park but was on 11th floor woke by drilling everyday at 7 30am not what you want on holiday
Hotel Rio Park responded to this review. View the response.
Hello Miriam We are very sorry that you experienced problems during your stay with us at the Hotel Rio Park due to the current works that are taking place. Please accept our apologies for any disturbance caused. Hopefully this will not deter you from returning to stay with us again in the future. Kind Regards MedPlaya, Guest Relations Team
mrs m stothard stothard left a review on 17/02/2018
noice
had 2 lovely days with your hotel for valentines but the noice from above with the re-furb was to much x
Hotel Rio Park responded to this review. View the response.
Hello Mrs Stothhard Many thanks for adding your comments about your short break at the Hotel Rio Park. We are pleased you enjoyed the St.Valentine´s celebrations. Please accept our apologies for any disturbance caused due to the refurbishment work taking place and hopefully despite this setback it would not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
lynda cunningham left a review on 17/02/2018
Great value
Amazing hotel overall, the valentines night was out of this world excellent
Hotel Rio Park responded to this review. View the response.
Hello lynda We are delighted to hear that you enjoyed your recent stay with us at the Hotel Rio Park and that you particuarly enjoyed the St.Valentine´s night activities. We do hope that you will choose to stay with us again in the future. Kind Regards MedPlaya, Guest Relations Team
ESTEBAN MENDEZ PARDO left a review on 08/02/2018
agradable
como soy español me gustaría que la animación en invierno hubiera algo mas de español
Hotel Rio Park responded to this review. View the response.
Estimado Esteban Muchas gracias por compartir sus pensamientos con nosotros sobre su reciente estancia en el hotel Rio Park. Nos alegra saber que estuvo contenta aunque opina que hay algunas cosas que podríamos mejorar. Pasaremos sus comentarios al gerente del hotel. Saludos cordiales, Equipo de Relaciones Públicas MedPlaya
JOse Moniz Moniz left a review on 05/02/2018
Complaint regarding smoking rooms.
We stayedin IIroom 1229 which smelled a tobacco and the curtain was burnt with a cigarette. We told reception and they said that people are allowed to.smoke in the balcony. If people are allowed to smoke in the balcony with the doorsopened the smoke finds its way into the rooms. Room 1229 has been newly refurbished and that is a shame. If a room is non smoking it should not smell a Tabasco.
Hotel Rio Park responded to this review. View the response.
Hello Jose Thank you for taking the time to share your feedback regarding your recent stay at the Hotel Rio Park. We are sorry that you experienced issues with your room and aplogise for any inconvenience caused to you. Your comments will be passed on for you. Kind Regards MedPlaya Guest Relations Team
TB left a review on 03/02/2018
1 night stopover
Have stayed at the Rio Park and other Medplaya hotels many times and Im not one to usually make any negative comments but having booked a superior room on arrival at reception we were told none were available and we were being upgraded to a Club Junior Suite. Would have been more than happy with my original room so if you are going to upgrade me then at least give me the full deal eg stocked mini fridge! Its like being upgraded on a flight - a bigger seat but no extras, that wldnt happen! A bit disappointed with the restaurant this time - i know its winter and fewer guests around so dont want wastage but having to wait around for bread rolls and hot trays to be refilled isnt really on. Aside from that, animation and evening entertainment were great and free wifi throughout all the hotel was a plus. And we will be back soon!
Hotel Rio Park responded to this review. View the response.
Hello TB We are sorry to hear that you had a few issues during your recent stay with us at the Hotel Rio Park and we apologise for any inconvenience caused to you. It is good to know that you enjoyed the entertainment taking place. Hopefully if you do stay with us again in the future things will be more to your satisfaction. Kind Regards MedPlaya, Guest Relations Team
GARY SMITH left a review on 01/02/2018
Recent Refurbishment
We stayed in one of the recently refurbished Club rooms and were so impressed with the vast improvement and the new included extra facilities we have booked a longer stay for this April. Our only one adverse comment is that the water from the shower ran along the edge of the shower cubicle onto the bathroom floor. It seems this is a general design fault as other guests have reported to reception of putting down a towel to overcome the problem. Kind Regards, Gary and Maureen
Hotel Rio Park responded to this review. View the response.
Hello GARY We are very happy to hear that you enjoyed your stay in one of our club rooms at the Hotel Rio Park. Bit by bit we are now making updates to the Hotel and refurbishing all of the rooms. We look forward to welcoming you back again in April. Kind Regards MedPLaya, Guest Relations Team
Adam left a review on 24/01/2018
Good
As usual enjoyable stay The 2 twin beds pushed together as a double came apart so a stop on the wheels would be useful.
Hotel Rio Park responded to this review. View the response.
Hello Adam Thank you for sharing your thoughts regarding your recent stay at the Hotel Park. We are pleased that you enjoyed your time with us and we thank you for your comments. Hopefully we will see you again soon at the Rio Park. Kind Regards MedPlaya, Guest Relations Team
Francisco Garcia left a review on 23/01/2018
Fin de semana
La habitacion era genial
Hotel Rio Park responded to this review. View the response.
Hola Francisco Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia en el Hotel Rio Park. Nos algegra saber que tuvo una estancia agradable con nosotros. Esperemos darle la bienvenida de nuevo a Rio Park para futuras vacaciones en Benidorm. Saludos cordiales, Equipo de Relaciones Publicas MedPlaya