Reviews
Patricia Edwards left a review on 09/09/2018
dissapointing room
cant fault the hotel for anything else except the room we were allocated 128.our view was looking out on to the roof of the bar underneath,and a minimal view of the pool .I had requested a high floor ,the room was in need of a good updating. We were very disappointed to say the least, after paying over 900 euros for our stay.
Hotel Rio Park responded to this review. View the response.
Hello Patricia Thank you for taking the time to share your comments with regards to your recent stay at the Hotel Rio Park. We are sorry to hear that you were not happy with the room allocated to you, unfortunately the superior rooms are the rooms on the higher floors. The reception will always do all that they can to change anyone who is not happy. We do hope that despite some setbacks this will not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
stephen brown left a review on 06/09/2018
Amazing hotel
Ill make it short , you cant go wrong at this hotel everything was brilliant
Hotel Rio Park responded to this review. View the response.
Hello Stephen Many thanks for your "short review" about the Hotel Rio Park. It is always nice to receive positive comments and so we thank you for adding yours. Hopefully we will see you back again soon. Kind Regards MedPlaya, Guests Relations Team
maria asunción gomez conde left a review on 05/09/2018
Perfecto menos los espectaculos
El hotel esta muy bien, la comida buenisima, tanto el desayuno como la cena. Las instalaciones super bien todo limpio , el unico problema que veo es que todos los espectaculos TODOS son en ingles, entiendo que vallan muchos ingleses pero por lo menos 1 espectaculo en español, el unico que hablaba en español era tom un chico encantador pero los demas nada. El hotel nos encanto, nos quedamos trabados en el ascensor y nos sacaron muy rapido, todo perfecto. Si no fuera por los espectaculos seria un hotel de 10
Hotel Rio Park responded to this review. View the response.
Hola maria Gracias por sus comentarios sobre su estancia con su familia en el Hotel Rio Park. En MedPlaya nuestra meta es ofrecer nuestros huéspedes la mejor experiencia vacacional posible, y con este fin, siempre estamos evaluando nuestros servicios teniendo en cuenta los comentarios de nuestros clientes. Esperemos verles de nuevo en el Hotel Rio Park en futuras ocasiones. Saludos cordiales Equipo de Relaciones Públicas Hoteles MedPlaya
ANTHONY MCCOURT left a review on 04/09/2018
Holiday
Had a great holiday food was lovely, only fault was the staff on the bar and restaurant could have been friendlier
Hotel Rio Park responded to this review. View the response.
Hello Anthony Many thanks for posting your review regarding your time at the Hotel Rio Park. It is encouraging to hear that overall you enjoyed your holiday with us and that you enjoyed the food options available. We do hope you will choose to return again in the future. Kind Regards MedPlaya, Guest Relations Team
Bernadette Cunliffe left a review on 02/09/2018
Top stay!!
Had another great stay at rio park for Bank Holiday long weekend its never long enough! Had lovely superior room again on 10th floor & breakfasts are great! This was my 3rd time this year & Im back here again in 6 weeks so that says it all x
Hotel Rio Park responded to this review. View the response.
Hello Bernadette Many thanks for taking the time to share your comments with us regarding your recent long weekend at the Hotel Rio Park. We are very happy to hear that once again the Hotel did not disappoint and you enjoyed another good stay with us. We look forward to welcoming you back again soon in a few weeks time. Kind Regards MedPlaya Guest Relations Team
Coni left a review on 01/09/2018
Excelentes vacaciones
Nos ha encantado todo, lo pasamos genial. La animación para los peques y mayores estupenda, muy divertida, eso sí en inglés, una manera de practicarlo en España. Es BeniYork, por lo exagerado en todo. Pero el hotel es familiar y se respeta los horarios de descanso. Repetiremos.
Hotel Rio Park responded to this review. View the response.
Hola Coni Gracias por compartir sus pensamientos sobre su estancia en el Hotel Rio Park. Siempre es agradable recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia agradable con nosotros. Esperamos volver a veros en un futuro. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya
Clare Mcardle left a review on 01/09/2018
Great holiday as always
Always use this hotel as it’s a great location and the staff are really friendly. Family have been coming to the hotel for years and it’s always the same friendly faces you see behind the bars and in the dining room. Looking forward to seeing the finished refurbishments next year as it can only add to an already great hotel x
Hotel Rio Park responded to this review. View the response.
Hello Claire Thank you for choosing to return to stay with us once again at the Hotel Rio Park. As returning guests your comments are invaluable to us and so it is encouraging to hear that once again you enjoyed your time with us. We look forward to welcoming your back again in the future to the Rio Park. Kind Regards MedPlaya, Guest Relations Benidorm
Patricia Burton left a review on 31/08/2018
reception
from the minute we arrived at 12-00pm we had nothing but problems with the man behind the desk,at first he was ignorent about us booking in to early but we knew we could not get to our rooms until 2-pm but just wanted to put our luggage in the lockup,after that when we went to reception to book in he kept insisting that we had only booked in a basic room when we knew that we had booked one of the new rooms on a high floor facing pool in room for two adults and one child,we shown him our booking forms and he said it was a mistake by us until my daughter tracey burton showed him our booking what she had booked us in with her mobile phone.eventually he aggread that it was medplayas fault and it was problem with computer,eventually we got to our room that was supposed to be ready where the cleaner was just finishing cleaning the room but had not to make bed for our grandchild,down again to reception where we had to wait as there was lots of other people booking in,eventually we got back to our roomwhat was very nice but there was only towels for two people,only drinks for two people in the fridge and had to go back to reception for code to use the safe,we have never had problems like this before in the flamingo oasis or the regente,we will not book into the rio park again
Hotel Rio Park responded to this review. View the response.
Hello Patricia We are very sorry to hear that you experienced problems during your recent stay at the Hotel Rio Park. It is never our intention for anyone to have any problems and we apologise for any misunderstandings caused. Your comments are important to us and we shall make sure that they are pased on for you. Even though you do not wish to return to the Rio Park, we look forward to welcoming you back to our other MedPlaya Hotels in Benidorm. Kind Regards MedPlaya, Guest Relations Team
John Wilkie left a review on 31/08/2018
anniversary break
Lovely break for our wedding anniversary
Hotel Rio Park responded to this review. View the response.
Hello John Thank you for choosing the Hotel Rio Park for your anniversary break. We are pleased to hear that you enjoyed your stay with us and we hope to see you again soon. Kind Regards MedPlaya, Guest Relations Team
VIRGINIA MARTINEZ VALLES left a review on 31/08/2018
Los españoles existimos
Es normal q se dedique al pueblo inglés ja q el 80 por ciento lo eran pero la animación estaba dedicada 100 por 100 .por lo demás nos gustó mucho y la amabilidad de los trabajadores inmejorable.
Hotel Rio Park responded to this review. View the response.
Hola VIRGINIA Gracias por sus comentarios sobre su estancia con su familia en el Hotel Rio Park. En MedPlaya nuestra meta es ofrecer nuestros huéspedes la mejor experiencia vacacional posible, y con este fin, siempre estamos evaluando nuestros servicios teniendo en cuenta los comentarios de nuestros clientes. Esperemos verles de nuevo en el Hotel Rio Park o uno de nuestros otros hoteles de la cadena de MedPlaya en futuras ocasiones. Saludos cordiales Equipo de Relaciones Públicas Hoteles MedPlaya