Reviews
RUSLAN LÓPEZ DÍAZ left a review on 01/10/2019
Vacaciones ideales
Hemos pasado en familia unos días maravillosos ha superado nuestras expectativas. Las instalaciones todas muy nuevas y cuidadas. La habitación era muy elegante y espaciosa. Los precios en La cafetería para comer o beber entre horas era asequibles. La ubicación mejor de lo esperado Esperamos volver pronto
Hotel Rio Park responded to this review. View the response.
Hola Ruslan Gracias por compartir sus pensamientos sobre su estancia en el Hotel Rio Park. Siempre es agradable recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia agradable con nosotros. Esperamos volver a veros pronto. Saludos cordiales, Hoteles MedPlaya Benidorm
Coleen Johnson left a review on 30/09/2019
Rio Park
Checked in late Fri 20092019. Returning customers each September from 2017. Booked two club service rooms, no different to a non club service room. I did query this at reception however nobody seemed interested. At checking in I was paying on my card, the amount for the two rooms I booked was in my account however the card reader would not accept my card on trying several times. I was quite embarrassed at this point. Transferred money into my daughters account and used her card to pay for one room and one of our guests had to pay for the other room on his card. The guy on reception didnt seem interested and was very unhelpful, his customer service was awful. This reduced me to being in tears. I did approach reception the next morning and was told that somebody from the management team would speak with me about the experience however nobody did.
Hotel Rio Park responded to this review. View the response.
Hello Coleen Thank you for taking the time to submit your comments regarding your recent stay with us at the Hotel Rio Park. We are very sorry that you experienced problems during check in and apologise for any inconvenience caused. We do hope that the remainder of your stay was a good one and that we will see you back again in the future. Kind Regards MedPlaya Hotels Benidorm
Patricia Woods left a review on 24/09/2019
Nice Hotel
We have stayed at the Rio Park many times. Rooms good excellent staff will return. in August.
Hotel Rio Park responded to this review. View the response.
Hello Patricia Thank you for choosing to return to stay with us once again at the Hotel Rio Park. We are pleased that once again you enjoyed another pleasant stay with us and we look forward to welcoming you back again for your next visit. Kind Regards MedPlaya Hotels Benidorm
DALE CLARK left a review on 20/09/2019
Daleclark70
Had excellent holiday,hotel,food,location,clean can’t fault it,definitely go again.
Hotel Rio Park responded to this review. View the response.
Hello Dale We are delighted to hear that you enjoyed an excellent holiday with us at the Hotel Rio Park. It is good to know that you were happy with the services and facilities in the Hotel and that you would return again in the future. We hope to see you back again soon. Kind Regards MedPlaya Hotels Benidorm
martin wright wright left a review on 16/09/2019
Mixed bag .
Very helpful staff especially Miguel. I think a better correspondence would be a good thing as emails i sent were not dealt with or responded to. Food was cold and dissapointing from other visit. Chinese night was awful as everything tasted the same.I work in a hotel myself so know this will be taken as constructive criticism. Overall though i enjoyed the hotel so onwards and upwards.
Hotel Rio Park responded to this review. View the response.
Hello Martin Thank you for taking the time to share your comments with regards to your recent stay at the Hotel Rio Park. We are sorry to hear that you did not enjoy your stay as much as on other occasions and we do appreciate all of your feedback as this helps us to monitor how we are performing as a Hotel. Hopefully we will see you back again soon and can help to change some of your opinions. Kind Regards MedPlaya Hotels Benidorm
Maria Antonia Anton Gorostidi left a review on 14/09/2019
Vacaciones
Tarea complicada coger un ascensor en horas de comedor
Hotel Rio Park responded to this review. View the response.
Hola Maria Gracias por sus comentarios sobre su estancia en el Hotel Rio Park. Lamentamos que no se quedó satisfecho con algunos aspectos del hotel. La opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar Saludos cordiales, Hoteles MedPlaya Benidorm
barry heath left a review on 14/09/2019
golf break
great location always stay in med playa hotels mainly salou have stayed at rio park before and also bali in benalbadena
Hotel Rio Park responded to this review. View the response.
Hello Barry Thank you for taking the time to add thoughts with regards to your recent stay at the Hotel Rio Park. We are pleased that overall you were happy during your stay that that you particuarly liked the location. We hope to see you back at one of our MedPlaya Hotels again in the future. Kind Regards MedPlaya Hotels Benidorm
Aitor left a review on 09/09/2019
hotel confortable
Habitación un poco pequeña, pero comoda, restaurante con gran variedad, servicio de cafeteria con horaro amplio y precios competitivos, buena animación diaria y nocturna, piscina muy grande para adultos y pisciña para niños bien acondicionada, con atracciones y tobogan. La mayoría de los huespedes eran británicos. El servicio de ascensores 6 se colapsaba en horario de desayuno y cenas
Hotel Rio Park responded to this review. View the response.
Hola Aitos Gracias por compartir sus pensamientos sobre su estancia en el Hotel Rio Park. Siempre es agradable recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia agradable con nosotros. Esperamos volver a veros pronto. Saludos cordiales, Hoteles MedPlaya Benidorm
MARÍA JESÚS Nieto Vaqué left a review on 07/09/2019
Vacaciones en familia
Las instalaciones y el personal muy bien, el único problema es el tema ascensores costaba mucho poder cogerlos y con el carro del bebé era prioritario. Y no estaría mal que incluyeran el agua con las comidas del buffet.
Hotel Rio Park responded to this review. View the response.
Hola María Jesús Gracias por sus comentarios sobre su reciente estancia en el Hotel Rio Park. Es alentador saber que haya disfrutado de sus vacaciones en el Hotel Rio Park y que estuvo contenta con las instalaciones y el personal. Lamentamos que no se quedó satisfecho con algunos aspectos del hotel. Esperamos volver a veros pronto Saludos cordiales, Hoteles MedPlaya Benidorm
MARIA DOLORES MARTINEZ MONTESINOS left a review on 06/09/2019
Animación
Toda la animación estando en la estancia, sólo hablaban en inglés en ningún momento hablaban en Español
Hotel Rio Park responded to this review. View the response.
Hola Maria Dolores Gracias por sus comentarios sobre su estancia en el Hotel Rio Park. Lamentamos que no se quedó satisfecho con algunos aspectos del hotel. La opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar Nuestro equipo de animación intentan ofrecer algo para todos y hay varias actividades cada dia para adultos, adolescentes y niños. La mayoría de los animadores que tenemos son Españoles y lamentamos que piense que la animación era más dirigida a los ingleses. Saludos cordiales, Hoteles MedPlaya Benidorm