Reviews

STEPHEN SHAW left a review on 26/11/2022

My stay

Had a fantastic time. staff very helpfully and pleasant hotel brilliant food brilliant lifts can be a bit of a nightmare at meal times but overall not too bad. Already booked for next year and looking forward to staying here again

Hotel Rio Park responded to this review.

Dear Stephen Thank you for choosing the Hotel Rio Park for your recent stay in Benidorm and for taking the time to share your thoughts with us.  We are delighted that you enjoyed all that we have to offer and we hope to get the opportunity to welcome you back again in the future.  Kind Regards, MedPlaya Hotels Benidorm  

Lynsey Green left a review on 23/11/2022

Lovely hotel and staff at Rio Park Benidorm

Brilliant hotel with lovely helpful staff. Rooms were cleaned amazing and breakfast was great! Wide variety to chose from! Thank you Rio Park!

Janice Dempsey left a review on 22/11/2022

Disappointed

I booked a clubroom and paid 500euros half board for 5 nights, it was supposed to be a much bigger room, there was no toiletries and the view from the balcony was another hotel. There was dressing gowns and slippers and 2 small bottles of water, 2 small cans of orange and Pepsi. My friend had a standard room which over looked the pool, the only differance in both rooms apart from the drinks was I had a small 2 seater sofa, my friend had a small table table and 2 chairs.... The rooms were the same size. I was disappointed paying for what I thought was an upgraded room, when infact it wasnt.

Hotel Rio Park responded to this review.

Dear Janice We are sorry to hear that you were disappointed during your recent stay with us at the Hotel Rio Park.  The Club Service rooms are exactly the same size as the standard rooms, the only difference is that there are extra amenities provided (welcome drinks in the fridge, teas & coffee facilities, dressing gowns & slippers, safe box and a bottle of wine on arrival).  The larger rooms are the Family Rooms and the Quadruple Rooms.  We are sorry that you did not realise this when you booked. The reception staff will always do all that they can to fulfill any requests.  Thank you for taking the time to share your comments with us and hope to welcome you back again to MedPlaya Hotels.  Kind Regards, MedPlaya Hotels Benidorm

Malcolm Benison left a review on 21/11/2022

Benidorm Fiestas

Excellent Hotel very enjoyable stay, staff excellent, food lovely

Hotel Rio Park responded to this review.

Dear Malcolm It is great to hear that overall you enjoyed your stay with us at the Hotel Rio Park.  Thank you for taking a moment to share your review with us, we hope to see you again in the future.  Kind Regards, MedPlaya Hotels Benidorm

Kevin Fitzgerald left a review on 18/11/2022

Excellent

Staff where excellent when needed

Hotel Rio Park responded to this review.

Dear Kevin Thank you for taking a moment to share your thought of the Hotel Rio Park.  We are delighted to hear that you were pleased with the service that you received from the staff and we hope to have the opportunity to welcome you back again in the future.  Kind Regards, MedPlaya Hotels Benidorm

Emilio Alonso Martinez left a review on 16/11/2022

Estupenda estancia

Ocho días maravillosos. Buen tiempo buena comida y personas maravillosas y trabajadoras. Gracias a Mario, Nelson, manoli, sarok

Hotel Rio Park responded to this review.

Estimado Emilio, Muchísimas gracias por sus amables palabras. Es fantástico leer que el Hotel Rio Park cumplió con sus expectativas y que estuvo especialmente contento con la comida y el servicio del personal. Esperamos verle de nuevo pronto. Saludos cordiales, Hoteles MedPlaya Benidorm

Genaro Alonso Perez left a review on 11/11/2022

Visita rapida

Encantados con el hotel y con el trato recibido por la dirección y todo su personal.

Hotel Rio Park responded to this review.

Estimado GenaroMuchas gracias por escoger Hotel Rio Park para su estancia en Benidorm y por compartir su opinión con nosotros. Apreciamos su valoración y por su mención especial sobre el personal. Gracias por su confianza y será un placer poder darle nuevamente la bienvenida en su próxima visita a Benidorm.Saludos cordiales, MedPlaya Hoteles Benidorm  

SARAH-JANE DILWORTH left a review on 06/11/2022

brilliant

After reading reviews I was unsure on what my family holiday would be what I can I say first time in Benidorm Rio Park Staff so friendly entertainment brilliant only thing I found was it started late 9pm10pm and was finished by midnight as a family I would of liked entertainment to be starting at 78pm but all the entertainment in the surrounding bars was the same food lots of choice but got a bit boring same thing on the buffet every night we went half board and decided to eat out most daysnights I would recommend anyone staying to go bed and breakfast as it’s cheap enough to eat elsewhere family rooms start on the 5th floor anyone with young babieschildren may find that a bit high when on the balcony as previous reviews said the lifts can be a bit of wait at times if you have mobility issues they have a mobility scooter hire centre just outside the hotel and is half the price of what the hotel charge I would recommend this hotel and look forward to returning

Hotel Rio Park responded to this review.

Dear Sarah-Jane Thank you for choosing the Hotel Rio Park for your first family holiday to Benidorm.  We are pleased to hear that overall you enjoyed all that the hotel has to offer and found the staff to be very friendly.  Your comments and feedback are important to us and so we thank you for sharing them.  We hope to see you all back again soon for another holiday at the Rio Park. Kind Regards, MedPlaya Hotels Benidorm

Laura Gonzalez Vazquez left a review on 05/11/2022

Halloween

Fuímos por el puente de Halloween ya que anunciaban actividades variadas para los niños a lo largo del día. Sin embargo nos quedamos un poco decepcionados ya que solo hacian cosas entre las 12 y las 4 de la tarde. La verdad es que las aninadoras eran muy majas pero no cumplió nuestras expectativas ya que ponía que harían juegos talleres, manualidades, ...y al final pues no hubo gran cisa a parte de jugar al billar, ping pong y algún otro baile. Por las noches las actuaciones eran u n rollo soberano a base de cantantes británicos que no valían nada. Se salva la noche del domingi con la cena temática y el pasaje del terror. Ahí sí que se lo curraron. Estuvo todo genial salvo los juegos que hicieron antes de pasar al pasaje y la actuació de no sé que Jesse o Jenny que te hacía daño a los oídos. Por lo demás las habutaciones familiares están genial, aunque los colchones son un poco duros y la luz de la nevera mokesta por la noche. También podrían colocar persiana o estor opaco en la zona de las 2 camas pequeñas porque enseguida entra luz por la mañana. Aunque hay 2 TV una por zona en la nuestra una de ellas no iba. La terraza es grande pero se agradecería un tenedero más grande. Hay muchos aramarios lo cual está fenomenal sobre todo si se va a estar muchos días. El baño estuoendo grande con 2 lavabos, espacio para colocar neceseres y lo mejor de todo una ducha y que dejan albirnoces y zapatillas de cortesía. La señora de la limpieza de nuestra planta 7 súper agradable y trabajadora dejaba impecable la habitación. Nos lo pasamos muy bien y encima con el bono viaje nos salió muy bien de precii.

Hotel Rio Park responded to this review.

Estimada Laura, Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Rio Park. Nos complace que haya pasado una buena estancia aunque hay cosas que podemos mejorar. Es alentador leer que estuvo contenta con la habitación, la limpieza y la cena de Halloween. Esperamos volver a verle en un futuro cercano. Saludos cordiales, Hoteles MedPlaya BenidormRoom    

AGNE KASPARAITIENE left a review on 04/11/2022

Perfect.

This was our first time coming to Benidorm, and we were surprised at how much we enjoyed it here. Check-in was swift and professional the key was ready almost immediately, and we were even given a complimentary bottle of wine during the check-in process, which was a lovely gesture. It made us feel very special and the wine was lovely too. Definitely helped take the edge off after a long journey. We received a room on the 11th floor with a beautiful view of the Benidorm skyline. The room was very tidy, the beds were clean and comfortable, and the room was very spacious. Admittedly, we werent going to spend loads of time there, but its good to have a spacious area to come back to at nighttime. And the view of the skyline when its dark outside? Absolutely staggering. We went for breakfast in the morning and there was a vast variety of food available there was genuinely something for everyone, ranging from your standard English breakfast, continental options, and vegetarianvegan options too. You could probably bring the worlds pickiest eater here, and theyd leave with their stomach full. The breakfast area was very spacious and made for a comfortable breakfast experience. We had dinner included in our booking too, and the selection of food available was very extensive, similar to the breakfast. However, the food was different every evening, so every time we had dinner, we were trying something different that the hotel offered. With it being a buffet, you could eat as much as you liked, and there was seemingly no shortage of food during our time there. With the amount of food available there, they likely couldve fed the entirety of Benidorm with food left over. The staff was very friendly and accommodating during the entire stay. When we attended the dinner, the manager greeted us every evening which was a nice touch. All the staff were very professional, dressed smartly and took pride in their role, but were also very chatty and polite. They were very helpful too and took on a can do attitude consistently. The male attendants were very attractive too, which is always a plus not for my husband!. The swimming pool was very clean and tidy, with a lifeguard watching the pool on every occasion. This made us feel very safe as we went with our 6-year-old son who doesnt know how to swim yet. After dinner, the hotel offered some evening entertainment which was amazing! We really enjoyed every show they put on which ranged from an Abba tribute show, a Michael Jackson tribute show, and a rock n roll night, amongst others. Often, the performers were singing popular songs, so everyone in the crowd could join in. During the shows, there was a bar where you could get drinks, where I had the pina colada of my life. Overall, we were stunned by how good the hotel was. We dont have a single bad thing to say about it and we will most certainly be coming back as soon as we can. Every part of the experience was flawless and it was the most fun weve had in a long time. Amazing, exceptional, stunning, staggering, spine-tingling, incredible. 1010, A+++, top grade!

Hotel Rio Park responded to this review.

Dear Agne We are delighted to hear that you enjoyed everything during your stay with us at the Hotel Rio Park.  Thank you for taking the time to share your comments with us, we really do appreciate them and are pleased that the hotel exceeded your expectations.  We hope to be able to welcome you back again soon to the Rio Park.  Kind Regards, MedPlaya Hotels Benidorm

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