Reviews

Eric Bathgate left a review on 03/12/2024

As great as ever

Everything as good as ever. Cleanliness is exceptional and food is ideal for us with a great variety and availablity. The only problem this time was that some of the tidying up staff in the dining room were nowhere as friendly and cooperative as the regulars working there. Even the lifts seemed better this time. Not sure when, but we will be back again next year.

Hotel Rio Park responded to this review.

Hi Eric, We are delighted that you had a great stay with us. Thank you for sharing your feedback. We look foward to seeing you again!   Kind regards, MedPlaya Hotels Benidorm

Joseph Sumner left a review on 02/12/2024

November trip

Without doubt the best hotel in benidorm. Handy for old and new town with a 10 minute walk. Excellent staff who are only too pleased to help with advice for shopping and trips out. Special mention to Bernardo on reception who exemplifies everything that is good about the hotel

Hotel Rio Park responded to this review.

Dear Joseph, thank you for your kind comments regarding all the staff at the Rio Park. We are pleased that you enjoyed your stay and hope to see you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

James Kelly left a review on 01/12/2024

Short 3 night break

Always enjoy our stay as we did this time, but on this visit and the visit before the room safe was broken but did give us a box in reception. Looking forward to our next stay in March 2025.

Hotel Rio Park responded to this review.

Dear James, thank you for chooisng to return to stay with us once again at the Rio Park.  We apologise for any inconvenience caused with the room safe.  We look forward to welcoming you back again next March.  Kind Regards, MedPlaya Hotels Benidorm

Mark left a review on 26/11/2024

Great Hotel

Great Hotel, staff very attentive. Will be back

Hotel Rio Park responded to this review.

Dear Mark, we are delighted that you enjoyed your stay with us at the Hotel Rio Park.  Thank you for sharing your comments with us.  We hope to see you again soon!  Kind Regards, MedPlaya Hotels Benidorm

Stephen Johnson left a review on 19/11/2024

Good hotel

We enjoyed our stay at Rio Park the location was excellent for both old and new parts of Benidorm. The only things we could have found any fault with was that the food wasn’t very hot except the freshly cooked fried eggs at breakfast and I feel that could be improved by having more variety of food cooked in front of you ie bacon omelettes etc which is common place at many other similar hotels. Also it advertises tea and coffee facilities in the room but these were not replaced and we were informed that it was 3.5 Euros a day to replace the tea coffee and milk. I feel this is a bit petty for a 4 star hotel. We have booked for next year but know what to expect and the best way of dealing with our issues. Apart from these we really enjoyed our stay there, the rooms are spotless and all the staff were great.

Hotel Rio Park responded to this review.

Dear Stephen, thank you for taking a moment to share your comments regarding your holiday at the Rio Park.  We are pleased that overall you enjoyed your stay but you felt that some aspects could be improved on and we appreciate all of your feedback.  We look forward to welcoming you back again next year and hope to offer your a more satisfactory stay.  Kind Regards, MedPlaya Hotels Benidorm

Agnes left a review on 11/11/2024

Thank you to all the staff

Thank you so much to all of the staff for all of your help and kindness. Had a great time and will be back again soon.

Hotel Rio Park responded to this review.

Dear Agnes, we are delighted that you had a great time at the Rio Park and we thank you for your lovely comments about the staff.  Hopefully we will get yo welcome you back again in the future.  Kind Regards, MedPlaya Hotels Benidorm

Chris left a review on 11/11/2024

Few days away

Great few days away with friends, will definitely return for a longer stay the next time.

Hotel Rio Park responded to this review.

Dear Chris, we are delighted you enjoyed your few days with friends at the Rio Park.  Thank you for sharing your comments with us, we hope to see you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

John Davies left a review on 07/11/2024

Rio Park

Short break

Hotel Rio Park responded to this review.

Dear John, thank you for choosing the Rio Park for your short break in Benidorm.  We appreciate you taking the time to leave your review and hope to see you again soon.  Kind Regards, MedPlaya Hotels Benidorm

Fco. Hernández left a review on 05/11/2024

Fin de semana

El personal muy amable ,el hotel muy limpio. El buffet espectacular,todo muy bueno Por poner un pero,los ascensores tardan mucho. Pero todo muy bien ,estuvimos muy a gusto . Un chico en recepción muy amable .

Hotel Rio Park responded to this review.

Estimado FCO, Muchas gracias por sus amables palabras. Nos alegra saber que disfrutó de su estancia y que tanto el servicio del personal como la limpieza y el buffet cumplieron con sus expectativas.Lamentamos cualquier inconveniente con los ascensores. Estaremos encantados de recibirle nuevamente.Saludos cordiales, Hoteles MedPlaya Benidorm

JUAN CARLOS ALEGRE DEL RIO left a review on 03/11/2024

MedPlaya es buena opción

La estancia en Rio Park ha sido muy agradable. La la comida, la limpieza y personal del hotel fantásticos.

Hotel Rio Park responded to this review.

Estimado Juan Carlos, Gracias por sus amables palabras. Nos alegra saber que disfrutó de su estancia en el Rio Park y que la comida, la limpieza y el servicio de nuestro personal cumplieron con sus expectativas. Esperamos volver a verle pronto. Saludos cordiales, Hoteles MedPlaya Benidorm

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