Reviews
Richard Munsey left a review on 14/03/2017
perfect holiday again
As always thoroughly enjoyed our stay at Rio Park. It has to be the best hotel in Benidorm for a happy relaxed atmosphere, the friendliness of the staff and other guests make for a very happy holiday. There is always a good selection of good quality food. The animation team together with the tribute acts cannot be beaten for entertainment. In fact we never need to leave the hotel at night because of the variety of entertainment on offer, often attracting guests from other hotels to visit. The only negative is the state of the bathrooms. The rooms themselves are fine, spotlessly clean as are the bedding etc. There are ongoing makeovers on the top floors where the refurbished rooms are super, but I think it will be a very long time for each floor to reach that level. In the meantime a bit of TLC on the normal rooms would be a vast improvement, not to mention the public toilets on the ground floor. We have stayed in other Hotels in Benidorm, but none comes anywhere near to the Rio for all round satisfaction.
Hotel Rio Park responded to this review. View the response.
Hello Richard Thank you for taking the time to add your review about your recent stay at the Hotel Rio Park. We are pleased that once again you enjoyed another happy holiday with us and that you especially enjoyed the entertainment taking place. We are in the process of updating the rooms and eventually all of the rooms will be done. Hopefully we will see you back again soon. Kind Regards MedPlaya, Guest Relations Team
Christine Young left a review on 13/03/2017
Good value
Good friendly staff
Hotel Rio Park responded to this review. View the response.
Hello Christine Thank you for your comments about the Hotel Rio Park. We are very pleased that you found the Hotel to have 'Good friendly staff'. We hope to welcome you back again in the future. Kind Regards Med Playa Guest Relations Team
BARRY CROOK left a review on 11/03/2017
lifts
the hotel was very good our 3rd visit unfortunately we asked for a low floor and was given 4 th my wife cannot use the outside lifts and I was not able to walk up and down the stairs but advice was given by the front desk as to get round the problem when we book again in October
Hotel Rio Park responded to this review. View the response.
Hello Barry Thank you for returning once again to the Hotel Rio Park. We are sorry to hear that you had problems getting up and down to your room on the 4th floor. The reception will always try and do all that they can to allocate people as requested, so we hope that if you do return again you will be allocated a room more suited to your needs. Kind Regards MedPlaya, Guest Relations Team
Nathan Clark left a review on 23/02/2017
Rio park
Hotel was in good location got put in room A5 which was by the pool but the next room must have been used by staff for something they talked loudly and the door was getting slammed quiet alot
Hotel Rio Park responded to this review. View the response.
Hello Nathan Thank you for sharing your thoughts about your recent stay at the Hotel Rio Park. We are very sorry to hear that you experienced noise from the room next door to you. We do hope that despite this setback it would not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Gabrielle Gearon left a review on 14/02/2017
January 2018
We are regular guests at the hotel and we have never had any faults . The staff at the hotel are great and the food is great . A great entertainment team that always keep everyone entertained Day and night . I would also like to thank the staff on reception for their very quick response and help and support when my aunt fell in the bathroom . We cannot thank them enough . We will be back at the Rio Park in September and January 2018.
Hotel Rio Park responded to this review. View the response.
Hello Gabrielle Thank you for returning once again to the Hotel Rio Park. We are very happy to learn that you had another pleasant stay with us and enjoyed all that the Hotel has to offer. We look forward to welcoming you back again in September. Kind Regards MedPlaya, Guest Relations
Malcolm NIMMO left a review on 14/02/2017
Holiday January and Feb.2017
We had been emailed information about room refurbishment work being done during our stay so we feared the worst. However we found that the disruption and noise were minimal. Also reducing the working lifts from 5 to 3 did not give too much trouble either. We have stayed in the Rio Park many times over the years and seen many changes mostly for the better. The food has much improved and is at its best ever. The staff are helpful and pleasant. Entertainment very good if you can get a seat. Will come again and look forward to seeing or staying in one of the new rooms. But at what price?
Hotel Rio Park responded to this review. View the response.
Hello Malcolm Thank you for your comments about your recent stay at the Hotel Rio Park. We are pleased to hear that once again you enjoyed your stay with us and that the work taking place at the Hotel did not cause any disruption to your holiday. Hopefully on your next visit you will see more of the changes taking place. Kind Regards MedPlaya Guest Relations Team
colin beale left a review on 07/02/2017
rio park
Third time here so always happy with service , food, entertainment. Great value for money
Hotel Rio Park responded to this review. View the response.
Hello Colin We are so pleased to hear that you enjoyed another good stay with us at the Hotel Rio Park and we thank you for your comments. Hopefully we shall see you again soon for a fourth time. Kind Regards MedPlaya Guest Relations Team
Jill SWAIN left a review on 21/01/2017
January 2017
Our favourite hotel, well placed, great food, close to cabaret bars and pathway down to Levante beach tskes about fifteen minutes stroll. But room offered was A2 which we turned down in September as the aircon didnt work and the room and bathroom needed attention. Still needs attention so we complained and were moved to a room in the main building. Only little grumble is a lack of double beds, otherwise always a pleasant stay.
Hotel Rio Park responded to this review. View the response.
Hello Jill We are pleased to hear that overall you enjoyed your recent stay at the Hotel Rio Park. The reception will always do all that they can to help anyone who is not happy with their allocated rooms so we are glad that you were moved to a room that you were happier with. We hope that despite a few setbacks you would still return again in the future. Kind Regards MedPlaya Guest Relations Team
SALLY MASON left a review on 12/01/2017
Enjoyed stay
Had a great time no complaints at all be coming back
Hotel Rio Park responded to this review. View the response.
Hello Sally Thank you for your comments about your stay at the Hotel Rio Park. We are glad you enjoyed your stay and we look forward to welcoming you back again in the future. Kind Regards MedPlaya Guest Relations Team
Martin Mudd left a review on 12/01/2017
Value for Money
Our first time at Rio Park. Friends had given it a good report so we gave it a try. We were very happy with everything. The hotel does need redecorating which we believe is starting shortly. Would definitely return & recommend.
Hotel Rio Park responded to this review. View the response.
Hello Martin We are very happy to hear that your first time at the Hotel Rio Park was an enjoyable one and that you were happy with everything. Hopefully we will see you back again soon. Kind Regards Medplaya, Guest Relations