Reviews
Alison Herd left a review on 30/10/2016
Our stay at Rio Park benidorm
Just a little disappointed with our stay this time . Overall everything was fine very professional and friendly restaurant staff and food of excellent quality with a great deal of choice. The entertainment was to a good standard and the bar well stocked and reasonably priced. One or two things put a slight damper on our stay one being very dirty tables and chairs on the terrace outside the bar ok we had had Spains sandy rain early in the morning but by lunchtime nothing had been cleaned so we had to sit indoors, the seating in the loungebar area are now a little tired and quite uncomfortable. Also on checking out it would have been nice for the reception staff to have asked if we had enjoyed our stay in the hotel. Small complaints I know but it is these small attentions to detail that stay in your mind. Given that we live in Spain only 1hours drive from Benidorm we would stay again at Rio Park but would like to see some changes. Also it is out intention to try a MedPlaya hotel on the Costa Del Sol next year.
Hotel Rio Park responded to this review. View the response.
Hello Alison We are sorry to hear that there were aspects of your stay at the Hotel Rio Park that you were dissapointed with. We do appreciate your comments and hope that if you do choose to return again in the future you will see some improvements. Kind Regards Medplaya, Guest Relations Team
Kath Elledge left a review on 25/10/2016
Benidorm beautilicious
Highly recommend this hotel. All facilities were great. Food was excellent. Location fabulous. Entertainment was great! Staff were great. Awesome awesome awesome. Cant wait to go backxx
Hotel Rio Park responded to this review. View the response.
Hello Kath It is great to hear that you enjoyed all of the services and facilities at the Hotel Rio Park and were happy with all of the staff. Hopefully you will be back for another visit soon. Kind Regards Medplaya, Guest Relations
LYNNE EDMOMDSON left a review on 19/10/2016
Hol review
Great as always
Hotel Rio Park responded to this review. View the response.
Hello Lynne We are delighted that you found the Hotel Rio Park to be 'Great as always' and we hope to see you again soon. Kind Regards Medplaya, Guest Relations Team
BERNARD PETERS left a review on 14/10/2016
FAMILY PLEASANTLY SURPRISED
WE HAVE STAYED AT RIO PARK MANY TIMES NOW AND HAVE ALWAYS FOUND IT TERRIFIC VALUE FOR MONEY. WE HAVE COME WITH FAMILY AND FRIENDS ON DIFFERENT OCCASIONS AND THEY HAVE ALL BEEN PLEASANTLY SURPRISED AT WHAT THEY HAVE FOUND. THE CLEANLINESS OF THE ROOMS WITH FREQUENT TOWEL CHANGES, THE SELECTION OF FOOD AVAILABLE AT MEAL TIMES AND THE LOCATION OF THE HOTEL. WE WERE A LITTLE DISAPPOINTED AT TIMES ON THIS RECENT VISIT WHERE WE FOUND AT MEAL TIMES THE POTATOES AND SPROUTS WERE NOT COOKED PROPERLY -VIRTUALLY RAW- BUT OVERALL IT WAS VERY ENJOYABLE
Hotel Rio Park responded to this review. View the response.
Hello Bernard We are glad that overall you enjoyed another good stay with us at the Hotel Rio Park. We are sorry to hear that you were not as pleased on this occasion with some of the food choices and hope that this would not deter you from returning again in the future. Kind Regards Medplaya, Guest Relations Team
brian rodgers left a review on 03/10/2016
Great short break
I have stayed here a few times and its great value for money, you cant fault the staff the hotel and ouside area and food, on this occasion i was surprised at the room a full wall was damp and all the paint had fallen off which was a bit off putting and i booked a 3 bed adult room but the 3rd bed was a setee like a hammock so luckily it was only 3 nights we had booked, shame as iv never known it before
Hotel Rio Park responded to this review. View the response.
Hello Brian Thank you for returning to stay with us once again at the Hotel Rio Park. We are sorry to hear that on this occasion you had problems with the room allocated to you. We do hope that despite this setback, it would not deter you from returning to stay with us again in the future. Kind Regards Medplaya, Guest Relations Team
Anthony Holmes Holmes left a review on 30/09/2016
Not as good as expected
Very disapointed that we did not get a room with a view especially when the accommodation was booked and paid in full January 2016.
Hotel Rio Park responded to this review. View the response.
Hello Anthony We are sorry to hear that you were not happy with your allocated room at the Hotel Rio Park. The reception staff will always do all that they can to fulfil people requests. They will always move people to an alternative room as soon as they are able to. We do hope that despite this setback it would not deter you from returning again in the future. Kind Regards Medplaya, Guest Relations Team
Chris Preston left a review on 29/09/2016
Very Good
Group of 10 male friends stayed September 16. Hotel clean and food good. About 5 minutes walk to beach and pubs. Main pub square about 10 minutes away.
Hotel Rio Park responded to this review. View the response.
Hello Chris We are pleased that you and your friends all enjoyed your time and the Hotel Rio Park and enyoyed the food. Hopefully you would all return again some time. Kind Regards Medplaya, Guest Relations
Mary Brierley left a review on 25/09/2016
our stay at Rio Park
i can not fault this hotel Food staff & entertainment excilent cant wait to return next year
Hotel Rio Park responded to this review. View the response.
Hello Mary We are delighted to hear that you could not fault your holiday at the Hotel Rio Park and that everything was to your satisfaction. We look forward to welcoming you back again next year. Kind Regards Medplaya, Guest Relations Team
Richard Davies left a review on 22/09/2016
8 day stay
Just back from a short stay at the Rio Park.Had a fab time no real complaints apart from a noisy neighbour with a loud TV and a few unwanted insects in the bathroom. Dont let either of these complaints put you off as the hotel is well situated from all the resort has to offer and has a big area with a good pool and animation area.Entertainment was good both in the afternoon and night and really enjoyed the food which was better than the two stars awarded.Cant recommend the hotel enough good value and clean with free TV and air con.
Hotel Rio Park responded to this review. View the response.
Hello Richard Thank you for your feedback about your visit to the Hotel Rio Park. We are pleased that overall you were happy with all that the Hotel has to offer and we are encouraged to hear that you would recommend us. Hopefully we will see you again in the future. Kind Regards Medplaya, Guest Relations Team
John reynolds left a review on 12/09/2016
Hotel
The hotel rio park is a nice lively hotel with great entertainment food was perfect but the only thing that I have got to complain about is two members of the rio park staff whichone is in the pool area bar and the other is in the main hotel bar to be honest there attitude that got my back up the other staff in the hotel spot on I would recommend to other friends and family and yes I would return to the same hotel again .
Hotel Rio Park responded to this review. View the response.
Hello John Thank you for adding you coments about your recent stay at the Hotel Rio Park. We are sorry to hear that you had some issues with some of the staff members but we are pleased that this would not deter from returning again in the future. Kind Regards Medplaya, Guest Relations