Reviews
Sami McCormack left a review on 21/05/2017
would stay again..
Arrived early hours of the morning and had booked a superior room through the hotel website and when arrived was given a basic double room. Went back down to reception and the man behind the desk just said to come back in the morning. Reception moved me in the morning but I apology and was rather annoyed because if I hadnt of said anything then I would of been in that room the duration of my holiday. I paid for a superior room so expect to be given that. There is a massive difference between a double and a superior room and would definitely pay the extra again for this. I asked to keep the room on a bit longer on the day of leaving as we didnt get picked up until 6 at night but was told this wasnt possible. I thought they would of done this to comfensate the room mix up. Wasnt impressed with the breakfast but always found something as dinner time.
Hotel Rio Park responded to this review. View the response.
Hello Sami We are very sorry that there was a mix up with your room on arrival at the Hotel Rio Park, it is never our intention to cause any disruption to anyones holiday. Depending on availabilty in the Hotel it may not always be possible to arrange a late check out room. We do hope that these setbacks will not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Christopher Ashcroft left a review on 09/05/2017
Keeps getting better
Been to this hotel many times and we love it. Staff are really friendly and the entertainment is first class. We stayed in the refurbished rooms on the 11th floor and they are really nice. The hotel is always spotless clean and all the staff work very hard. Bar prices are very good and there is a good atmosphere by the pool. Keep up the good work.
Hotel Rio Park responded to this review. View the response.
Hello Christopher We are delighted that you enjoyed another good stay with us at the Rio Park and that you liked the new rooms. Hopefully we will see you again soon. Kind Regards MedPlaya, Guest Relations Team
Angela Jones Jones left a review on 07/05/2017
Short break
Fabulous stayed in benidorm for thirty plus years never stayed here before but will definitely go back
Hotel Rio Park responded to this review. View the response.
Hello Angela We are pleased to hear that your first visit to the Hotel Rio Park was an enjoyable one and that you would return again in the future. We hope to welcome you back again soon. Kind Regards MedPlaya, Guest Relations Team
JUAN CARLOS PUERTA YUNTA left a review on 04/05/2017
Todo bien
Todo bien, estancia agradable, ningún problema
Hotel Rio Park responded to this review. View the response.
Hola Juan Carlos Muchas gracias por dejar sus comentarios sobre su estancia aquí en el Hotel Rio Park. Nos alegra que tuvo una experiencia agradable con nosotros. Esperemos poder darle la bienvenida de nuevo en el futuro. Un saludo, MedPlaya Relaciones Publicas Benidorm
SONIA AGULLO RAMOS left a review on 03/05/2017
Muy tranquilo
Estuvimos muy cómodos, seguro repetiremos, mis hijos disfrutaron mucho de las piscinas.
Hotel Rio Park responded to this review. View the response.
Hola Sonia Estamos encantados de saber que tuvo una buena estancia en el Hotel Rio Park. ¡Esperamos tener la oportunidad de darle la bienvenida de nuevo a nuestro hotel en un futuro no muy lejano! Saludos cordiales, Equipo de Relaciones Públicas, hoteles MedPlaya
VICTOR DASI left a review on 03/05/2017
Ok
Todo perfecto
Hotel Rio Park responded to this review. View the response.
Hola Victor Gracias por sus comentarios sobre su estancia en el Hotel Rio Park. Nos alegra saber que hayan disfrutado de sus vacaciones en nuestro hotel. Esperamos volver a veros en un futuro. Saludos,Equipo Relaciones Públicas, Hoteles Medplaya
RAMON BELDAD PEÑO left a review on 03/05/2017
Totalmente orientado a turismo extranjero
El personal del hotel es de 10, las habitaciones para 4 personas estan para mejorar aunque la limpieza de la habitacion es de 10. La animacion esta totalmente orientada al turismo ingles, por lo que los españoles no la podemos disfrutar de la misma forma que ellos. Querria que transmitieran mi agradecimiento al personal de comedor desde al personal en comedor hasta el jefe de cocina, ya que mis hijas son celiacas y nos atendieron de 11, fueron muy atento y amables con ellas.
Hotel Rio Park responded to this review. View the response.
Hola Ramon Gracias por compartir su opinión con nosotros sobre su estancia en el Hotel Rio Park. Sus comentarios son muy importantes para nosotros ya que nos ayudan a mejorar. Saludos cordiales, Equipo de Relaciones públicas, Hoteles Medplaya
Nigel Blackburn left a review on 25/04/2017
Excellent on all aspects
The hotel staff were very efficient .Pleasant and helpfully.the hotel was clean and airey .the food was very good and restaurant clean and good service.the location was very good and bus service not far away.all in all excellent.
Hotel Rio Park responded to this review. View the response.
Hello Nigel We are delighted to hear that you enjoyed your stay at the Rio Park and that the Hotel ticked all of your boxes. Hopefully we will see you again soon for another holiday with us! Kind Regards MedPlaya, Guest Relations Team
RICHARD NICOL left a review on 24/04/2017
Cleaning staff
All ok other than check out time being 12.00 and the cleaning staff started knocking on the door and coming in from 8.30am onwards!! They knocked and tried to come in 3 times which we found most inconvenient.
Hotel Rio Park responded to this review. View the response.
Hello Richard Thank you for your feedback with regards to your recent stay at the Hotel Rio Park. We are very sorry to hear that you had problems on your last day and apologise for any inconvenience caused to you. The check out time as you say is 12:00. We do hope that despite this setback it would not stop you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Elaine Wilkinson left a review on 20/04/2017
Fabulous holiday
Just returned from our fourth stay at this hotel had an excellent time as always.staff friendly and helpful,hotel clean .there was a wide variety of food which was tasty.entertainment staff were fun espescially Santiago and Jamie.i cannot wait to book another stay at this hotel.i have stayed at a few hotels in benidorm but i always recommend the rio park first to friends and family.
Hotel Rio Park responded to this review. View the response.
Hi Elaine, Thank you very much for your kind comments. We are delighted that you enjoyed your fourth stay with us at the Rio Park. We hope to see you soon again! Kind regards, MedPlaya Guest Relations team