Reviews
Stephen Johnson left a review on 19/11/2024
Good hotel
We enjoyed our stay at Rio Park the location was excellent for both old and new parts of Benidorm. The only things we could have found any fault with was that the food wasn’t very hot except the freshly cooked fried eggs at breakfast and I feel that could be improved by having more variety of food cooked in front of you ie bacon omelettes etc which is common place at many other similar hotels. Also it advertises tea and coffee facilities in the room but these were not replaced and we were informed that it was 3.5 Euros a day to replace the tea coffee and milk. I feel this is a bit petty for a 4 star hotel. We have booked for next year but know what to expect and the best way of dealing with our issues. Apart from these we really enjoyed our stay there, the rooms are spotless and all the staff were great.
Hotel Rio Park responded to this review. View the response.
Dear Stephen, thank you for taking a moment to share your comments regarding your holiday at the Rio Park. We are pleased that overall you enjoyed your stay but you felt that some aspects could be improved on and we appreciate all of your feedback. We look forward to welcoming you back again next year and hope to offer your a more satisfactory stay. Kind Regards, MedPlaya Hotels Benidorm
Agnes left a review on 11/11/2024
Thank you to all the staff
Thank you so much to all of the staff for all of your help and kindness. Had a great time and will be back again soon.
Hotel Rio Park responded to this review. View the response.
Dear Agnes, we are delighted that you had a great time at the Rio Park and we thank you for your lovely comments about the staff. Hopefully we will get yo welcome you back again in the future. Kind Regards, MedPlaya Hotels Benidorm
Chris left a review on 11/11/2024
Few days away
Great few days away with friends, will definitely return for a longer stay the next time.
Hotel Rio Park responded to this review. View the response.
Dear Chris, we are delighted you enjoyed your few days with friends at the Rio Park. Thank you for sharing your comments with us, we hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm
John Davies left a review on 07/11/2024
Rio Park
Short break
Hotel Rio Park responded to this review. View the response.
Dear John, thank you for choosing the Rio Park for your short break in Benidorm. We appreciate you taking the time to leave your review and hope to see you again soon. Kind Regards, MedPlaya Hotels Benidorm
Fco. Hernández left a review on 05/11/2024
Fin de semana
El personal muy amable ,el hotel muy limpio. El buffet espectacular,todo muy bueno Por poner un pero,los ascensores tardan mucho. Pero todo muy bien ,estuvimos muy a gusto . Un chico en recepción muy amable .
Hotel Rio Park responded to this review. View the response.
Estimado FCO, Muchas gracias por sus amables palabras. Nos alegra saber que disfrutó de su estancia y que tanto el servicio del personal como la limpieza y el buffet cumplieron con sus expectativas.Lamentamos cualquier inconveniente con los ascensores. Estaremos encantados de recibirle nuevamente.Saludos cordiales, Hoteles MedPlaya Benidorm
JUAN CARLOS ALEGRE DEL RIO left a review on 03/11/2024
MedPlaya es buena opción
La estancia en Rio Park ha sido muy agradable. La la comida, la limpieza y personal del hotel fantásticos.
Hotel Rio Park responded to this review. View the response.
Estimado Juan Carlos, Gracias por sus amables palabras. Nos alegra saber que disfrutó de su estancia en el Rio Park y que la comida, la limpieza y el servicio de nuestro personal cumplieron con sus expectativas. Esperamos volver a verle pronto. Saludos cordiales, Hoteles MedPlaya Benidorm
Clare left a review on 02/11/2024
Good hotel
I only booked this last minute and only for 3 nights. We stayed here last year. All staff are friendly at reception. Good to see the same staff as last year. The guy that greets you in the restaurant and the barman, very friendly and efficient. Excellent location. Rooms clean and comfortable. The food is good, sometimes its not very hot. The only negative for me is the lack of vegetarian options. Maybe vegetarian sausage at breakfast? There was a meat lasagne, maybe a vegi version of that. That would be great. All in all a good hotel that is good value for money.
Hotel Rio Park responded to this review. View the response.
Dear Clare, thank you for returning once again to stay with us at the Rio Park. It is great to hear that overall you enjoyed another good break and we appreciate all of your comments and suggestions. We hope to be able to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm
Inmaculada left a review on 31/10/2024
Bien
Nos alojamos en una habitación doble dos adultos y un niño , nos dieron una botella de vino como bienvenida y luego a la salida nos dieron otro detalle, en general bien buena ubicación muy simpáticos repetiremos sin duda
Hotel Rio Park responded to this review. View the response.
Estimada Inmaculada, Gracias por compartir su experiencia. Nos alegra saber que disfrutaron de su estancia y que los detalles de bienvenida y despedida fueron de su agrado. Estaremos encantados de recibirles nuevamente y hacer que su próxima visita sea aún mejor. Saludos cordiales, Hoteles MedPlaya Benidorm
Edward Lewis left a review on 31/10/2024
Good and bad
We had advised reception of our late arrival 9.30pm but no food was readily available. Similarly we were not allocated a first floor room I’m 81 as requested well in advance. Breakfast: initially the server refused to offer newly cooked eggs and no omelettes were available except eggs only. Once again freshly cooked ones had to be asked for. This was surprising from a 4 hotel. Dinner: the main course was rather repetitive but the other courses were top class especially the soups and desserts. Entertainment: Pablo stood apart from the otherwise mediocre acts. Staff : very friendly and professional. Cleanliness: superb. Lifts: an improvement since the last time but one still broke down.
Hotel Rio Park responded to this review. View the response.
Dear Edward, thank you for taking the time to share comments with regards to your stay at the Rio Park, we are pleased that overall you enjoyed what the hotel has to offer and we apologise for any inconvenience and misunderstandings. We hope that if you do choose to return again, we can offer you a more satisfactory experience. Kind Regards, MedPlaya Hotels Benidorm
Pablo Novo Fontao left a review on 29/10/2024
En general bien
Hemos estado 4 días alojados en una habitación familiar MP, con 1 niña de 10 años y otra de 6 años, el personal muy atento y agradable, la animación para los niños estupenda y la piscina infantil perfecta. La habitación suficientemente grande y cómoda, estábamos en planta 11 y el WIFI no funcionaba bien, cuando estabas abajo si que funcionaba perfectamente, igual era por la localización de la habitación. Mejorable la variedad de comida las cenas, para mi el desayuno era más que suficiente pero las cenas eran algo repetitivas. Tampoco era muy cómodo pagar las bebidas en el momento de pedirlas, en otros hoteles donde hemos estado, se cargaban a la habitación y pagabas al finalizar la estancia.
Hotel Rio Park responded to this review. View the response.
Estimado Pablo,Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de su estancia, especialmente la atención de nuestro personal, la animación infantil y la comodidad de la habitación. También nos complace que tanto la piscina como el desayuno hayan sido de su agrado.Lamentamos los inconvenientes con el WIFI en su habitación en la planta 11. Agradecemos sus sugerencias sobre la variedad en las cenas y la modalidad de pago de las bebidas.Esperamos recibirles nuevamente muy pronto y ofrecerles una experiencia aún mejor. Saludos cordiales, Hoteles MedPlaya Benidorm