Reviews
Francisco Jose Salgado Coutiño left a review on 19/11/2023
Viaje en familia
Hemos pasado 4 días con nuestro hijo en este hotel y la verdad que se ofrece como 4 estrellas pero le falta mucho para llegar a eso. Falta de limpieza en las habitaciones, la habitación muy pequeña para estar con una cuna ,desayuno y cena poca variedad lo único bueno es que el personal del comedor muy agradables y muy atentos
Hotel Regente responded to this review. View the response.
Hola, Francisco lamentamos que el hotel no haya estado a la altura de sus expectativas. Normalmente el hotel cuenta con muy buenas valoraciones en lo que respecta al desayuno y la limpieza. No obstante, informaremos de sus comentarios a los departamentos responsables. Apreciamos sus comentarios sobre la amabilidad del personal y esperamos que su estancia en Benidorm haya sido agradable. Cordiales Saludos
patrica kehoe left a review on 18/11/2023
Beautiful regente
I just want to say I love the medplaya Hotel regente staff are very friendly and food is very good very clean best holiday ever ❤️ many thanks back in June cant wait
Hotel Regente responded to this review. View the response.
Hi Patricia, We are delighted that you loved everything about your holiday at the hotel Regente. Many thanks for all your kind words. We look forward to seeing you again next year. Kind regards, MedPlaya Hotels Benidorm
patrica kehoe left a review on 18/11/2023
Beautiful regente
I had a great stay in the hotel I have booked for summer I love the medplaya Hotel regente the staff are lovely I look forward to coming back again xxxxx
Hotel Regente responded to this review. View the response.
Hi Patricia, We are delighted that you loved everything about your holiday at the hotel Regente. Many thanks for all your kind words. We look forward to seeing you again next year. Kind regards, MedPlaya Hotels Benidorm
MAXINE CORBETT left a review on 15/11/2023
Great hotel
As usual very good stay everything was spot staff , food , room was lovely and clean , the only thing that spoilt this was the amount of scooters outside the hotel which normally not so many I think it spoils the hotel look having them all round the front entrance
Hotel Regente responded to this review. View the response.
Thank you for your feedback! We're delighted to hear that your stay was enjoyable overall. We really appreciate your comments about our staff food and cleanless. Likewise, we have taken note of your comments about the scooters and will pass along your feedback to the hotel management. We look forward to welcome you back in our hotel. Kind regards
José Manuel Bravo Ibáñez left a review on 08/11/2023
Animación
Hemos estado en este hotel en varias ocasiones y notamos varias deficiencias en el mismo, la más importante es la animación. Practicante nula para adultos y directamente no hay para los más pequeños, nuestra hija nos pedía ir a este hotel por la animación en las mismas fechas del año. Hotel regente era nuestro hotel de referencia en Benidorm. Una pena, buscaremos alternativas
Hotel Regente responded to this review. View the response.
Estimado Jose Manuel, gracias por compartir su experiencia con nosotros. Sentimos escuchar que la animación no ha cumplido con sus expectativas. Hemos anotado sus comentarios y se los haremos llegar al departamento correspondiente para intentar mejorar en el servicio. Esperamos que pueda volver a considerar el hotel Regente para sus vacaciones. Cordiales saludos
John Ove Svensli left a review on 26/10/2023
Not a 4 star hotel
We stayed for 6 nights in October. The rooms are tiny with a small balcony. The plastic table and chairs on balcony are old and dirty. The bed is very comfortable and we slept well. We had half board, and both the breakfast and dinner are prefabricated fat English dishes. Few other selections. WIFI in the room is very poor.
Hotel Regente responded to this review. View the response.
Dear, Ove Thank you for sharing your comments with us. We are glad you found the bed comfortable and were able to rest. We have taken note of your comments about the balcony table and chairs, as well as the Wi-Fi in the room. We hope the other breakfast and dinner options met your expectations and that you enjoyed your stay in Benidorm. Best Regards
Philip Oliver left a review on 24/10/2023
Very Good stay
this is the second time I have used this hotel it is clean and the staff are excellent, the food was extensive well prepared and presented. The main negative point has to be there are only two very small elevators which at busy times is not enough. Prices have also shot up in the past 12 months
Hotel Regente responded to this review. View the response.
Dear Philip, Thank you for taking the time to share your recent stay with us. We are delighted that you enjoyed the food and the service from our staff. Unfortunately as with everything in the Uk, prices have also increased here in Spain and so this is reflected in hotel prices also. We have taken note of your comments about the elevators and apologize for any inconvenience caused. We hope to see you again at the hotel Regente Best regards
Patricia Cope left a review on 23/10/2023
Nice hotel
We have stayed here on numerous occasions. The hotel is lovely and the staff are always helpful and pleasant The only downside is the cooked food is never hot no matter what time you go to eat
Hotel Regente responded to this review. View the response.
Dear Patricia, We appreciated you sharing your feedback with us. We are glad to hear that you found the hotel lovely, and our team helpful and pleasant. Your comments about the temperature of the cooked food is duly noted, and we will work to improve this aspect of our service. We look forward to welcoming you again on your next visit.
LESLEY HARRIS left a review on 18/10/2023
Great place to stay
A very comfortable hotel with all necessary facilities. Gala dinner on Friday was excellent. Other days always a wide selection of very nice food. Only downside for us was the location as we have walking problems but we could have hired a mobility scooter, but not ready for that yet! Reception staff, especially Juan, very helpful. All in all a nice hotel, good pool area, friendly staff.
Hotel Regente responded to this review. View the response.
Dear, Lesley Thank you for choosing to stay with us and for sharing your opinion. We are delighted to hear that you enjoyed the gala dinner and you found the food selection on other days. It is great to know that our staff provided helpful assistance during your stay. We hope to get the opportunity to welcome you back to the Regente in the near future. Kind regards
ALEJANDRO DE LA PEÑA RAMIREZ left a review on 16/10/2023
Magnifico
Todo muy bien, el único pero es si vas tres personas en pequeña la habitacion
Hotel Regente responded to this review. View the response.
Estimado Alejandro, muchas gracias por compartir con nosotros su experiencia en el hotel Regente. Nos alegra mucho que su experiencia general haya sido positiva. Tomamos nota, igualmente, de sus observaciones sobre el tamaño de la habitación. Esperamos poder darle la bienvenida de nuevo, muy pronto, en nuestros hoteles. Reciba un cordial saludo