Reviews
MAXINE ANN CORBETT left a review on 14/01/2024
Great hotel
Stayed here on many occasions and this time didn’t disappoint either great food plenty of choice staff very helpful and pleasant and a lovely comfortable stay over all.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Maxine, Thank you for once again choosing teh Flamingo Oasis for your Benidorm holiday. We are delighted that you enjoyed your stay and it's encouraging to read that you were particularly happy with the choice of food available and the friendliness of the staff. Kind regards, MedPlaya Hotels Benidorm
IRENE NEISH left a review on 08/01/2024
Overall good, Sone aspects disappointing
We have stayed at the Flamingo Oasis a few times and always enjoyed our stay. This time our stay was spoilt by the behaviour of some other groups of people who had no respect at all for other visitors. Some of them old enough to know better came downstairs dressed in night attire and slippers and laid across the comfy seats so that others couldn’t even sit down! Their children ran wild no-one appeared to care! The children were seemingly allowed to behave how they wanted. Some even climbing on tables of the dining room while their parents were in another part of the dining hall. On one occasion we saw a very small girl enter the outside pool area at night on her own as the door had been left unlocked! No-one came looking for her either!!!! They also brought food into the hotel from outside and left the empty boxes and paper bags on the table in the bar area for the staff to clear. The parents appeared to think it wasn’t their responsibility to look after their children’s welfare! I am afraid to say that lots of other people had the same opinion as ours, as we were all relieved when they left! Behavior of this kind spoils everyone’s enjoyment and should not be allowed unchecked. We are sorry that a few spoiled the enjoyment of many!
Hotel Flamingo Oasis responded to this review. View the response.
Dear Irene, Although we are pleased to know that you once again had an overall good stay at the Flamingo Oasis, we are disappointed that some of our other guests had a negative impact on your stay. Please be assured that the hotel did all they could to control the behaviour of these guests but there are protocols and procedures to be followed, especially when involving children, and the staff cannot deal with certain situations any way they prefer unfortunately. The hotel management will look into how to try to prevent future issues. Thank you for posting your comments. Kind regards, MedPlaya Hotels Benidorm
MONTSERRAT BLANCO FERNANDEZ left a review on 06/01/2024
Fantástica semana de fin de año ✨
Ha sido una semana fantástica,todo estupendo la comida,la limpieza,animación..sobre todo destacar a los empleados tanto del restaurante,bar, limpieza y animación, pasamos unos días increíbles,todos los empleados con una sonrisa y atendiendo a todas nuestras peticiones y preocupándose por nuestro estado...es el segundo año que vamos a pasar la semana de noche vieja,la cena espectacular. Gracias !!! por hacer que pasemos una estancia inolvidable..AMENAZAMOS CON VOLVER!❣️❣️
Hotel Flamingo Oasis responded to this review. View the response.
Estimada Montserrat, Nos alegra muchísimo saber que has disfrutado de una estancia fantástica en nuestro hotel. Agradecemos enormemente tus amables palabras sobre la comida, la limpieza, y la animación, pero sobre todo, por destacar el excelente servicio brindado por nuestros empleados en el restaurante, bar, limpieza y animación. Es estupendo saber que pudieron hacer que tus días fueran increíbles, siempre con una sonrisa y atendiendo a todas tus necesidades. Nos enorgullece enormemente ser parte de tu celebración de Nochevieja por segundo año consecutivo, y nos complace que hayas disfrutado especialmente de la cena de esa noche. Agradecemos tu visita y tus amables palabras. Será un placer recibirte de nuevo en el futuro. ¡Estaremos encantados de que vuelvas! Saludos cordiales, Hoteles MedPlaya Benidorm
david PATRICK left a review on 06/01/2024
new year
stay marred by gypsies
Hotel Flamingo Oasis responded to this review. View the response.
Hi David, We are pleased that you had a good stay with us although we are sad to learn that some of the other guests behavior had a negative impact on your stay. Our aim is to offer our guests a fantastic holiday experience and we hope to get the opportunity to welcome you back to the Flamingo Oasis in the future. Kind regards, MedPlaya Hotels Benidorm
Eusebio Soriano Ramirez left a review on 04/01/2024
Asiduo
Repetimos varias veces, primera vez par Navidad y Fin de Año. Ha sido fantástico, todo muy bien y estupendamente preparado. El personal fantástico en todos sus lugares de trabajo. Volvemos en verano
Hotel Flamingo Oasis responded to this review. View the response.
Estimado Eusebio, Nos alegra saber que han elegido nuestro hotel para celebrar tanto la Navidad como el Fin de Año, y estamos encantados de que hayan tenido experiencias fantásticas. Agradecemos sinceramente sus amables palabras sobre nuestro personal y servicios. Será un placer darles la bienvenida nuevamente en verano. ¡Hasta pronto y gracias por confiar en nosotros! Saludos cordiales, Hoteles MedPlaya Benidorm
Isabel Mccafferty left a review on 25/12/2023
Flamingo Oasis
Had a lovely holiday at Flamingo Oasis. Only thing I would say was food was cold even when went early to dine. One other thing was entertainment was on too late and not enough entertainment for young children.
Hotel Flamingo Oasis responded to this review. View the response.
Dear Isabel, we are pleased that overall you enjoyed you stay with us at the Hotel Flamingo Oasis. Thank you for taking the time to share your thoughts with us, we do appreciate your feedback. We hope to be able to welcome you back again next year! Kind Regards, MedPlaya Hotels Benidorm
YOLANDA AVELLAN CAÑO left a review on 11/12/2023
Vacaciones familiares
Nuestra estancia ha sido positiva, pero defectuosa en muchos aspectos, la comida en un hotel de 4 estrellas deja mucho que desear, mala calidad y poca variedad, entiendo que este enfocado al turismo ingles,muy de rancho ,los postres muy repetitivos y muy mala presencia, por el lado positivo tenemos al personal de comedor,los camareros son estupendos ,maravillosos,no pensamos lo mismo de la señora mayor refunfuñona y maleducada que hacia las tortillas,las chicas de las habitaciones maravillosas,recepción bien.
Hotel Flamingo Oasis responded to this review. View the response.
Estimada Yolanda, Agradecemos que haya compartido su experiencia con nosotros. Lamentamos que la calidad y variedad de la comida no hayan cumplido con sus expectativas y tomamos nota de su feedback al respecto.Por otro lado, nos alegra saber que el personal del comedor y las chicas de las habitaciones hayan contribuido positivamente a su estancia. Sin embargo, lamentamos cualquier inconveniente causado por la percepción de la señora que preparaba las tortillas. Agradecemos su comprensión y esperamos que, a pesar de los inconvenientes, haya disfrutado de su estancia en general. Saludos cordiales, Hoteles MedPlaya Benidorm
HANS KONING left a review on 05/12/2023
Prima
Wij zijn al eerder in MedPlaya Flamingo Oasis geweest, 4 jaar geleden in een club room, nu ook weer. De kamer was groot met een grote desk om aan te zitten en twee kleine fauteuils met een tafeltje, de bedden zijn hard. De badkamer is groot met twee wastafels. Douchen moet in bad en de douchekop, die nog maar net in de beugel bleef hangen, had een zeer matige straal en het water had wisselende warmtes. In de kamer hangt, bij tijd en wijle, een penetrante rioollucht. Het buffet is uitgebreid met veel variatie, de bediening is vriendelijk.
Hotel Flamingo Oasis responded to this review. View the response.
Hoi Hans,Bedankt dat u de tijd heeft genomen om ons uw opmerkingen te sturen.We zijn blij dat u over het algemeen een aangenaam verblijf heeft gehad, hoewel u van mening bent dat sommige aspecten kunnen worden verbeterd.Het is fijn om te lezen dat u tevreden bent over onze clubfaciliteiten, de service van het personeel en de keuze aan gerechten op het buffet.Wij hopen u nogmaals te mogen verwelkomen in de Flamingo Oasis. Met vriendelijke groeten, MedPlaya Hotels Benidorm
Larry Green left a review on 04/12/2023
Cold food
Been over 50 times to the hotel Never had any complaints before This time entertainment not so good The food has gone downhill was 5star now only 2star Breakfast was always cold,was better to go out and buy a breakfast at a local bar
Hotel Flamingo Oasis responded to this review. View the response.
Hi Larry, Thank you for sharing your thoughts with us regarding your stay at the Flamingo Oasis. We are pleased that you had an overall good stay although you feel that some aspects could improve. Our guests feedback is of the utmost importance to us as a company and we have taken note of your comments. Kind regards, MedPlaya Hotels Benidorm
Anne-Marie left a review on 27/11/2023
Good holiday
On arrival a very efficient and friendly welcome from reception. Nothing was too much bother for any of the staff hotel and bedrooms kept spotlessly clean. Bedroom was comfortable with everything we needed. Food was always good quality, hot and well cooked with plenty of choice. We enjoyed the carvery and the fish dishes. The night entertainment was good and varied. Choice of piano bar or lower ground room. Queuing no problem as the bar staff quick to serve. Quality of lager and local drinks good. The waiterswaitresses were very friendly and super efficient at clearing and relaying tables from the busy restaurant. The weather was very good for November which was a bonus. Would definitely recommend the hotel. Perfect service all round.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Anne-Marie, Thank you very much for all your kind words. We are delighted that the Flamingo Oasis met with all your expectations and that you were happy with everything from the variety of food to the cleanliness and the entertainment. We hope to see you again soon! Kind regards, MedPlaya Hotels Benidorm