Reviews

ROBERTO JIMENO VILLOSLADA left a review on 23/01/2020

Gran estancia

En general me ha gustado todo y seguro que repetiremos. Por decir algo mejorable sería el que no hubiera enchufe al lado de la cama para cargar el móvil u otros dispositivos Reseñar especialmente la amabilidad del personal, especialmente de Luisa en la zona club del restaurante.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Roberto, Nos complace saber que haya disfrutado de su estancia en el hotel Flamingo Oasis. Tomaremos nota de su sugerencia sobre los enchufes. Es alentador leer que estuvo especialmente contento con el trato del personal. Esperamos tener la oportumidad de darle de nuevo la bienvenida a Benidorm y a los hoteles de MedPlaya. Saludos, Hoteles MedPlaya Benidorm

Yvonne Swallow left a review on 22/01/2020

Flamingo oasis

Great hotel but had difficulty finding the entrance on the satnav

Hotel Flamingo Oasis responded to this review. View the response.

Hi Yvonne, It's lovely to know that you had an enjoyable stay with us at the hotel Flamingo Oasis. Thank you for posting your comments. We hope to see you again in the near future. Kind regards, MedPlaya Hotels Benidorm

peter left a review on 22/01/2020

another great stay

just returned home after a week in the oasis,this time we stayed in a club room which was great in particular the use of the rooftop for uninterupted sun.i do think the rooms are ready for an update but they are still very comfortable.staff in the hotel are mostly very friendly and it is nice to see the same faces especially in the restaurant who are so nice and helpfull.we will be back again later in the year. thank you.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Peter, Thank you for again choosing the Flamingo Oasis for your Benidorm stay. We are pleased that you had a good time and that you were happy with the Club facilities. We look forward to seeing you again! Kind regards, MedPlaya Hotels Benidorm

JULIE FYFFE left a review on 21/01/2020

January weekend break

Had a fantastic time, room was very spacious and super clean. Reception staff were very pleasant and helpful.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Julie, We are delighted that you had a fantastic time at the Flamingo Oasis and it is lovely to know that you found the reception staff to be very pleasant and helpful. We hope to get the opportunity to welcome you back to the Flamingo Oasis on future occasions! Kind regards, MedPlaya Hotels Benidorm

JASON GWYNN left a review on 21/01/2020

5star holiday

Amazing holiday

Hotel Flamingo Oasis responded to this review. View the response.

Hi Jason, It's fantastic to read that you would rate your stay with us as 5-star. Thank you for leaving your comments. We hope to see you soon again! Kind regards, MedPlaya Hotels Benidorm

Maria Luz Ortiz y Garcia-Bustelo left a review on 16/01/2020

Un stop al invierno

Gracias por sus servicios. Ha sido una semana para hacer un alto en el invierno, descansar y mantener el cuerpo y el espíritu en forma. Mi hijo y yo lo hemos logrado. Volveremos, una vez más. Saludos a todo el equipo.

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Maria Luz, Muchísimas gracias por sus amables palabras. Es alentador saber que haya disfrutado de sus vacaciones con nosotros. ¡Esperamos volver a verle de nuevo pronto! Saludos cordiales, Hoteles MedPlaya Benidorm

S Maxwell left a review on 14/01/2020

Excellent Hotel

Fantastic service received from the moment we walked into the hotel with the reception staff welcoming us back. The restaurant and bar staff work tirelessly to provide a great service. Food for everyone with a variety of choices. Hotel entertainments team provide great activities and evening entertainment. Would highly recommend this hotel.

Hotel Flamingo Oasis responded to this review. View the response.

Hi, Thank you very much for your kind words. We are delighted that you had a great stay with us at the hotel Flamingo Oasis and that you were happy with everything from the service received from the staff to the food served and the entertainment offered. We hope to see you again! Kind regards, MedPlaya Hotels Benidorm

Eva Villaverde Casanova left a review on 08/01/2020

Muy buena relación calidad precio

Llevamos ya 10 años viniendo a este hotel, y sigue gustándonos ver siempre las mismas caras amables en recepción, restaurante, cafeterías... La calidad de la comida ha mejorado desde el año anterior, donde nos decepcionó. Pero les felicitamos por el cambio de este año. Excelente ternera de corte, salmón, etc., y variedad de verduras y arroces. Sin embargo, la calidad de la animación ha bajado mucho, pues hasta hace 3 años había 6 animadores fijos, y este año solo hemos conocido a 2, y no muy buenos bajísimo nivel de inglés, por ejemplo. Los shows también han empeorado, con espectáculos sin ningún tipo de decorado en el escenario, y pocos bailarines. Pero en general, sigue gustándonos este hotel y esperamos volver.

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Eva, Muchas gracias por de nuevo elegir el hotel Flamingo Oasis para su estancia en Benidorm. Es fantástico saber que haya pasado unas vacaciones agradables con nosotros y que estuvo especialmente contenta con el trato recibido del personal y la comida del restaurante. Lamentamos que no le haya gustado la animación tanto como en otras ocasiones y enviaremos sus comentarios a la jefa de animación. ¡Esperamos volver a verla de nuevo pronto! Saludos cordiales, Hoteles MedPlaya Benidorm

Mrs Vivienne E Paterson left a review on 07/01/2020

Family holiday

We were a family from Torrevieja and Scotland and we did enjoy most of our stay. We had 5 kids from the age of 6 to 12yrs. The entertainment for the kids was not really very good and not controlled very well. The evening entertainment is definitely for old people even though its ment to be a family hotel. It was all from the 60s.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Vivienne, Thank you for your comments on your stay at the hotel Flamingo Oasis. Although the majority of our clientele are couples during the winter season, during the Christmas period and school holidays we have had a special entertainment programme for children as well as mini disco at night and we are disappointed that you were not happy with the activities available. Evening shows such as Disney Magic, Abba revival and Grease are usually also popular with children. We are glad that you enjoyed your stay overall and we hope that you will return to Benidorm on future occasions. Kind regards, MedPlaya Hotels Benidorm

MICHELLE DENISE RODGERS left a review on 07/01/2020

New year break

Absolutely brilliant hotel lovely rooms very spacious and clean . Food was excellent. Will be booking again

Hotel Flamingo Oasis responded to this review. View the response.

Hi Michelle, Thank you very much for the compliments. It's fantastic to know that you enjoyed your holiday with us and that you were happy with the food served and your room. Hopefully we will get the opportunity to welcome you back to the Flamingo Oasis on future occasions. Kind regards, MedPlaya Hotels Benidorm

Website Terms Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Med Playa’s relationship with you in relation to this website.
The term ‘Med Playa’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is MED PLAYA MANAGEMENT, SL Ps General Mendoza 1 6 17002 - (Girona) - Gerona.
Our company registration number is B17076886
Tomo 1.597, Folio 58, Hoja A-21.313, Inscrip. 1ª

The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without [business name]’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Spain.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Med Playa and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Med Playa. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Med Playa takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
- In MedPlaya Hotels: Use the QR code for registration.

Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

3. MEDPLAYA AMIGO

Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

Within the MedPlaya Amigo! dashboard, you can:

- View and download your digital MedPlaya Amigo! identification card, which displays your full name and MedPlaya Identification Number (ID MedPlaya).

- Check and update your personal details.

- View your booking history and easily make new reservations.

- Adjust your access settings for the MedPlaya Amigo! private area.

- Make your next reservation at the best price available!

Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not aplicable to non-refundable, or prepaid reservations.

5. CANCELLING YOUR MEDPLAYA AMIGO MEMBERSHIP

Membership of the MedPlaya Amigo! programme may be cancelled for the following reasons:

- The user may request to cancel their membership of the MedPlaya Amigo! programme by sending an email to: contact@medplaya.com

- MedPlaya Management reserves the right to the temporary or permanent cancellation of the MedPlaya Amigo! members membership under the following circumstances:

- Improper use of the MedPlaya Amigo! Programme.
- Failure to comply with the Terms and Conditions accepted when registering for the programme.
- Inappropriate behaviour at the hotel.
- Cancellation of subscription to Newsletter
- Detection of incorrect data provided when registering for the MedPlaya Amigo! programme.
- The demise of the MedPlaya Amigo! member.
- When no transactions or bookings have been made using your MedPlaya Amigo! account during the past five years.

6. PRIVACY POLICY – DATA PROTECTION

By completing the registration request for the MedPlaya Amigo! programme, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided for the purposes of the customer loyalty programme of the MED PLAYA group, such as the improvement of the commercial relationship with the client and making personalized offers.

Similarly, for the proper fulfilment of the programme, your personal data will be transferred to companies of the MED PLAYA group for the purposes described above.

The Personal Data that you provide will be processed to identify you as a user of the programme and to give you access to the various features and services that are available to users registered in the programme.

The user can, at any time, revoke consent for the processing of their personal data by sending an email to rgpd@medplaya.com. However, the revocation of consent will imply the exclusion of the client from the MedPlaya Amigo! programme.

Contact us

Spain

+34 951 989 315

United Kingdom

English Español Català Français Nederlands