Reviews

JOSE ENRIQUE PALACIOS MOLINA left a review on 10/08/2021

Dependencia Inglesa

Hotel muy dependiente de cliente Ingles que merma la atención del nacional. Horarios acorde a ellos sin flexibilidad para el resto. Piscina cerrada muy pronto en verano. Parking carísimo para clientes

Hotel Flamingo Oasis responded to this review. View the response.

Estimado José Enrique, Gracias por sus comentarios sobre su estancia en el hotel Flamingo Oasis. Lamentamos que no se quedó satisfecho con su estancia en nuestro hotel. Intentamos tener horarios a gusto de todos y hemos ampliado el horario de las cenas hasta las 22:00. Tenemos parking exterior gratuito en la entrada del hotel pero no se puede reservar y también tenemos la posibilidad de parking interior por solo 12€ por día y nos decepciona saber que le ha parecido caro. Esperamos que haya disfrutado de Benidorm y que vuelva en futuras ocasiones. Saludos cordiales, Hoteles MedPlaya Benidorm

VERONICA EMPERADOR HERRERA left a review on 09/08/2021

Muy buena estadía. Gracias

Lo pasamos muy bien. Una muy buena experiencia Repetiríamos! Gracias

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Veronica, Nos alegra que disfrutara de su estancia en el Flamingo Oasis. Muchas gracias por sus comentarios. Esperamos vrle de nuevo en un futuro cercano. Saludos cordiales, Hoteles MedPlaya Benidorm

Janet Jones left a review on 20/03/2020

flamigo oasis

friendly staff good all rounder

Hotel Flamingo Oasis responded to this review. View the response.

Hello Janet, Thank you for taking the time to leave us a review with regards to your stay at the Hotel Flamingo Oasis. We are delighted to learn that you had a pleasant time here with us and that our hotel met with all of your expectations. It is encouraging to know that you found our staff to be friendly. We look forward to welcoming you back on future occasions. Kind regards, MedPlaya Hotels Benidorm

Terance James left a review on 19/03/2020

Great hotel

It is a lovely hotel plenty going on .food can’t fault it.entertainment is good

Hotel Flamingo Oasis responded to this review. View the response.

Hi Terence, We are glad that you had a pleasant stay with us and that you were happy with the food and the entertainment. Thank you for posting your comments. We hope to see you again! Kind regards, MedPlaya Hotels Benidorm

RODNEY G MITCHELL left a review on 18/03/2020

2020 Holiday affected by Spanish State of Alarm

I was aghain in a small party of 4 bereaved friends in 3 rooms and had stayed at the hotel in a previous year early spring 2019 and enjoyed that holiday very much. However the weeks holiday just ended was disrupted by the C-Virus protection measures put in place by the Spanish Government in the hotel and surrounding areas so for about half our weeks stay those restrictions spoilt our holiday. I would though stay at the All IN Flaming Oasis again when the hotel reopens after the end of the C- Virus problems as I also enjoy visiting Benidorm and the local climate. My thanks to all the staff for heping us while stay ing at the hotel

Hotel Flamingo Oasis responded to this review. View the response.

Hi Rodney, Thank you for your comments on your recent stay at the hotel Flamingo Oasis. It's a very unfortunate situation we are currently in and we are grateful that the vast mojority of our guests have been so understanding regarding the instructions and rules received from the Town Hall and the Benidorm hotel association to keep people comfortable and safe. We are glad that you were happy with the hotels facilities and the service received from the staff. We hope to be able to welcome you all back again in the near future. Kind regards, MedPlaya Hotels Benidorm

David left a review on 15/03/2020

Benidorm birthday break

Really enjoyed our stay, food and drink was great.

Hotel Flamingo Oasis responded to this review. View the response.

Hi David, We are delighted that you had a great holiday with us at the hotel Flamingo Oasis and that you were happy with the food and drinks served. Thank you for adding your comments. We hope to get the opportunity to welcome you back to the Flamingo Oasis in the near future! Kind regards, MedPlaya hotels Benidorm

Gerard Organ left a review on 14/03/2020

Food

This hotel is located in a good place Flamingo hotel is really clean The food was great some days but other day it was bad the staff are excellent and very friendly and very helpful overall we had a great time we will be back

Hotel Flamingo Oasis responded to this review. View the response.

Hi Gerard, It's lovely to know that you enjoyed your stay at the Flamingo Oasis and that you were especially happy with the friendliness of the staff. Many thanks for posting your comments. We look forward to seeing you again! Kind regards, MedPlaya Hotels Benidorm

peter reilly left a review on 14/03/2020

Stay

Hotel was ok but not exactly in my comfort zone

Hotel Flamingo Oasis responded to this review. View the response.

Hi Peter, Thank you for your comments on your stay at the Flamingo Oasis. We are pleased that you had an overall good stay with us even though you would normally prefer a different type of hotel. We hope that you enjoyed Benidorm as a holiday resort and that you will return in the future. Kind regards, MedPlaya Hotels Benidorm

JOSE ANTONIO MORENO MORENO left a review on 11/03/2020

todo muy bien

Estuvimos desde el 04032020 al 08032020.Mis padres y yo estuvimos cuatro dias, todo muy bien, comida, limpieza y personal del hotel. Lo unico la animacion que lo hacian todos en ingles, pero entendemos que casi toda vuestra cliente es extranjera. Pero volveremos sino pasa nada dentro de 2 años. Quedemos muy contento y sobre todo mis padres.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Jose Antonio, Nos alegra que haya pasado una agradable estancia en el hotel Flamingo Oasis junto con sus padres. Es fantastico saber que estuvo contento con la selección de comida, el personal y la limpieza. Sus comentarios han sido enviados al gerente del hotel. Esperamos volver a verle de nuevo en un futuro cercano. Saludos cordiales, Hoteles MedPlaya Benidorm

Tracey Palmer left a review on 11/03/2020

Exceptional hotel

Great hotel , could not fault anything also as an amigo card holder had complimentary wines in the room a beautiful surprise. Highly recommended for families, couples of all ages. Great entertainment. Thanks to the staff for making it a great place.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Tracey, Many thanks for your kind words. It's fantastic to read that the Flamingo Oasis ticked all the boxes for you. We hope to see you soon again! Kind regards, MedPlaya Hotels Benidorm

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MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
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Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

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Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

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Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not aplicable to non-refundable, or prepaid reservations.

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- Cancellation of subscription to Newsletter
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