Reviews
CAHAL OWEN left a review on 21/08/2017
Comfy but could be improved
Hotels location was pretty good, close to local shops and a 10-15min walk to beach. We stayed in a superior family room, room was a decent size with 5 single beds in it. Room was clean but usual marks and dirty patches on the walls and the grout in the bathroom, toilet needed a new seat in my opinion, pool was very crowded and busy was mid August in fairness but felt quite cramped, restaurant was busy but staff worked well to clean tables ready for the next customers, food was nice however queuing system was crazy, queue for the show cooking in the centre of the serving area blocked the rest of the food happy with my stay although the price of half board for 2xadults and 3xkids for 4 nights being €1100ish seemed expensive, we drove there for our 4 night stay no parking but we were very lucky to find a parking space outside, would stay again but wil probably try an alternative hotel first.
Hotel Calypso responded to this review. View the response.
Hello Mr. Cahal, Thanks for taking the time to share your views with regards to your recent stay at the Hotel Calypso. Your feedback is important to us as it helps us to monitor how we are performing as a Hotel. We do hope that you would still consider returning to stay with us again in the future. Kind RegardsGuest Relations Team, Med Playa Hotels
mariela rojas left a review on 21/08/2017
estancia todo sobre ella
el hotel esta muy bien, el servicio bien, los camareros muy atentos, quiero destacar que lo único que encontré muy mal las camas se abren y te caes, por eso solicite una de matrimonio, lo cual no me hicieron ni caso, las camas se ruedan y son muy malas, la atención excelente de rosario y un moreno alto en el comedor, muy amables y elegantes en atención, salvo lo de la cama que fue muy malo para dormir....porque intentas acercarte a tu pareja y te caes, porque las camas se abren de nada, si quereis juntaros en camas individuales no podrán hacerlo, muy divertidos, los espectáculos muy buenos, pero la que da la gimnasia en la piscina, deben enseñarle español, es muy triste que estando en España y no hable español,el señor mayor de la piscina muy borde bastante mala imagen con esa carota.la comida estupeda,
Hotel Calypso responded to this review. View the response.
Estimados clientes, Sentimos leer que el hotel no pudo ofrecerles habitación con cama de matrimonio. En efecto, tenemos muy pocas habitaciones de este tipo y siempre y cuando tengamos disponibiles, se las ofrecemos, sentimos que esto no fue posible en este caso. Nos agrada leer que disfrutaron de nuestros espectaculos nocturnos y la comida. Queremos destacar que en nuestro aplio equipo de animación tenemos gente de practica de varios paises europeos, siempre acompañados por un animador que habla español. Sentimos cualquier inconviniente que ha podido suceder por este motivo. Esperamos poder darles la bienvenida de nuevo en el Calypso o cualquier hotel MedPlaya en las costas meditarraneas. Saludos cordiales, Inga Equipo de relaciones públicas, hoteles MedPlaya
CHRISTINE SOUSSI left a review on 21/08/2017
Sejour
Les chambres auraient besoin d un petit rafraîchissement les plats du buffet sont sans goût déçu e par la nourriture je ne reviendrais pas dans cet hôtel
Jacqueline Collumbine left a review on 19/08/2017
family holiday
This was our 5th time back.i booked direct and it was very easy plus saved money , staff and food very good , restaurant has been decorated lovely, i had asked fir a room in calypso 1 on top floor over looking pool , didnt get this was in calypso 1 but that was it didnt think it was much to ask for as i booked in January for a stay in June .but made do was quite in room apart from last night overall had good holiday
Hotel Calypso responded to this review. View the response.
Hello Mrs. Collumbine, Thank you for taking the time and sharing your comments with us. We are sorry again that on the day of your arrival there was no room on the top floor and you were offered the room on the highest floor we had. We do not allocate rooms from the moment you do the booking, but a day prior to arrival and all the requests are taken into account by the reception manager, but as depend on availability, cannot be guaranteed. We are very happy to learn that you enjoyed your holidays with us and found the staff to be very good. We hope to welcome you back soon for your 6th visit to the Calypso. Kind regards, Inga Guest Relations
Rosa Garcia Fuentes left a review on 18/08/2017
Satisfacción de nuestra estancia con vosotros
Ni que decir que es la segunda vez que hemos estado con vosotros y nuestra intención es seguir viniendo. El personal todos y cada uno de vosotros sois un encanto, nos habéis hecho sentir como en nuestra propia casa
Hotel Calypso responded to this review. View the response.
Estimada Rosa, Muchas gracias por compartir sus comentarios amables con nosotros y por elegir volver al hotel Calypso en primer lugar. Le aconsejamos conseguir nuestra trajeta de clientes Amigo card gratuita, si no lo han hecho aún y ganar puntos por sus estancias, pudiendo cambiarlos por descuentos y regalos. Si desea conseguir la tarjeta, por favor, me contacte por correo electronico salou@medplaya.com Atentamente, Inga Guest Relations
Elizabeth Coughlan left a review on 17/08/2017
Mostly Good
The food was always very good and we found most of the restaurant and bar staff very good with a few exceptions. Samba in the restaurant was excellent though. Thought a few of the reception staff quite abrasive, when we needed some help with a minor loss of property. Cleaning staff very good. Night time animation staff wonderful, Grease and Dirty Dancing was very good but day time animation extremely poor. Measuring this opinion of day animation staff against that of Santa Monica in Calella who are miles better especially with the children.
Hotel Calypso responded to this review. View the response.
Hello Mrs. Coughlan, It is great to know that you and your family all enjoyed your recent holiday at the Hotel Calypso. The animation team try to provide a range of activities throughout the day so we are pleased that you enjoyed the entertainment taking place, although think that daytime entertaiment could be better. We shall pass on your comments for you and look forward to welcoming you back again soon. Kind RegardsGuest Relations Team, Med Playa Hotels
Andrew Griffiths left a review on 15/08/2017
Summer holiday 2017
Stopped for a week in July, first time we had been to Salou. We have stopped in Medplaya hotels before in Benidorm so we had an expectation of what to expect. We arrived at reception to be greeted well, there were 2 familys with us and the booking in did seem to take a long while and can understand other people comments on how long this takes. Our room was fine and clean, no issues and the cleaners were excellent everyday. We went all inclusive and getting drinks at the bar was no concern. All the staff were pleasant, some more than others but we had no issue. Got to say Salou was great, the beach was fantastic!! Hotel was about a 20 minute walk from the beach and a nice walk down. Good location for Port Aventura.
JORGE VIANA ARMENTIA left a review on 14/08/2017
Buen hotel calidad precio
El hotel en general todo genial. Los espectáculos muy buenos. La animación muy buena. Y la comida de buena calidad . 2 pegas la comida estaría bien una sección niños con comida para ellos no tenía mucha variedad pero estaba rico. Y 2 la permisividad con los ingleses que entiendo que son mayoría pero habría que dejarles claro que las normas son para todos y eso es culpa del hotel si no se les corta.
Tara Livingstone left a review on 12/08/2017
August 2017
We really enjoyed our weeks stay. The hotel was in a good location and was very clean. The only negatives for us was that check in took too long per family. Also some mornings the queues for the food were really long and this could be prevented by moving the location of the chefs cooking area away from the buffet area. But overall a good family holiday
Lesley Bill left a review on 08/08/2017
Fantastic Hotel
We had a family holiday with grand parents, parents and 2 teenagers and there was something for everyone. The nightly shows were amazing for hotel entertainment. The rooms were basic but comfortable. The food was excellent with varied choices both in the restaurant and the snack bar. We had a very relaxing holiday and will be returning next year
Hotel Calypso responded to this review. View the response.
Dear Mrs. Bill, Thank you for booking with MedPlaya and for taking the time to leave us your lovely coments with regards to your recent stay at the hotel Calypso. We are delighted to hear you enjoyed your family holiday with us and would definetely come back next year. I will contact you by email to explain about our loyalty card and a discount you can get on your next booking. Kind regards, Inga Guest Relations