Reviews
Kellie Kane left a review on 24/06/2018
Amazing!
Another amazing 10 days. Can’t fault the place. Shows, food, staff, rooms, all top notch. Thanks for another great holiday. Will defo be back. Love the place. Xx
Hotel Calypso responded to this review. View the response.
Hello Mrs.Kane, We are delighted that you had another amazing holiday with us at the Calypso and especially enjoyed the entertainment and the our friednly staff! Hopefully it won't be long before we see you again in Salou and at the MedPlaya hotels! Kind regards, MedPlaya Guest Relations team
Иван Пуртов left a review on 23/06/2018
Отличный отель
Отдыхаем в Салоу второй раз. Когда зашла речь о выборе отеля, в первую очередь смотрели Калипсо, в котором останавливались в первый раз. И детям, и нам там очень понравилось. Удачное расположение: до пляжей 10 минут ходьбы, до парка Порт Авентура - около 30 минут. Доброжелательный персонал. Особенно просим отметить душевность, внимательность и доброту Rosario Vega. Очень вкусная еда, бонусы постоянным клиентам, однократное бесплатное посещение ресторана. Есть детский бассейн, каждый вечер - анимация мы, правда, не посещали бассейн - раз уж приехали на море, наслаждаемся морем. На ресепшене русскоговорящие персонал, напротив продают экскурсии русскоговорящие сотрудники Anex. В общем, всё условия для отличного отдыха. Если поедем в следующий раз в Салоу, то, скорее всего, снова в этот отель.
Hotel Calypso responded to this review. View the response.
Уважаемые гости, Благодарим Вас за выбор отеля Калипсо и за то, что нашли время оставить Ваш чудесный отзыв. Спасибо за то, что рекомендуете нас! Будем рады видеть Вас в отелях нашей сети! С наилучшими пожеланиями, Инга Guest Relations team, MedPlaya hotels
Miguel Angel Salguero Martínez left a review on 19/06/2018
Estancia
En general bien. La única pega es que el día de salida del hotel, por la mañana entraron 2 veces para hacer la habitación, una de ella con nosotros durmiendo, sin avisar ni picar, abrir con su llave y intento de entrar hasta vernos y un SORRY.
Hotel Calypso responded to this review. View the response.
Estimados clientes, Le damos las gracias por hacernos llegar su comentario y por valorar positivamente nuestros servicios. Sentimos leer que sufrió un pequeño incidente, por lo que vamos a pasar su comentario al departamento correspondiente para que puedan tomarse las medidas oportunas. Esperamos volver a verlo en MedPlaya hotel Calypso para que pueda disfrutar de la calidad, el servicio y la atención que definen nuestros hoteles. Saludos cordiales, Equipo de relaciones públicas, hoteles MedPlaya
GILLIAN MEGARRY left a review on 18/06/2018
Great Holiday
Another great holiday! This is the 5th time I have stayed in this hotel over 9 years, this year I did come across a few issues around the pool. Previously when people put out their sun loungers the pool attendants would ensure there were walkways between beds so people could pass.....this year was unreal the beds where just placed in any space and walking around was a total nightmare. Beds at the pool people were putting towels on them first thing in the morning and not returning for hours on end, to be fair we always got bed but I witnessed people putting towels on at 9am and returning around 1pm. None of this annoyed my holiday to much but definitely something the hotel should look at.
Hotel Calypso responded to this review. View the response.
Hello Mrs. Megarry, We are very sorry to hear that you experienced problems during your recent stay at the Hotel Calypso. Please accept our apologies for any inconvenience caused to you. Please be assured that your comments will be passed on for you. We do hope that you will still choose to return to MedPlaya Calypso. Kind Regards MedPlaya, Guest Relations Team
Eamonn Morgan left a review on 16/06/2018
Excellent value
As a young family I could not recommend this hotel enough.good food,clean rooms,freindly staff, 4 pools,huge choice of food,playground and entertainment all at great value.this is the 3rd year in a row we have stayed here and we will be coming again.
Hotel Calypso responded to this review. View the response.
Hello Mr.Morgan, We are delighted to hear that your third visit to the Hotel Calypso was a good one and that once again you were pleased with all the services and facilities available. We are even happier to hear that you will be back again next year and look forward to seeing you again. Kind Regards MedPlaya, Guest Relations Team
Kimberley left a review on 12/06/2018
Brilliant hotel pitty about pool area.
Only negative comment about this hotel is with the entertainment around pool area I would of expected the area to all be jet washed early in the morning as I have seen in other hotels. Not even a hose pipe was used so the pool area is dirty. I could smell urine my last few days around the pool area. Also people should be putting there rubbish in the bin bout having staff around the pool side also checking would of brilliant because there was rubbish and plastic glasses all around the pool. Also plastic chairs and tables. This needs updating and would look 100 times better. Brilliant room decor nice and bright, food and drink brilliant. Just cleanliness of pool area needs jet washing every morning. And some paving is very dangerous.
Hotel Calypso responded to this review. View the response.
Dear guest, Thank you for posting your review with regards to your holiday at the Hotel Calypso. We thank you for your feedback and would like to add that we've made some changes to help get a better cleaning of the pool area altough it does mean sunbeds are not available until the are is properly clean. We thank everyone for understanding. We sincerely hope that this incident will not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
JOAN Mc Peake left a review on 11/06/2018
Medplaya calypso . Excellent
Just back from a lovely stay in salou. Hotel staff. Food. Cleanliness. anything you asked for they went out of there way to help. Second time there and will be back again. Thank you
Hotel Calypso responded to this review. View the response.
Hello Mrs. McPeake, Thank you for choosing to return to stay with us once again at the Hotel Calypso and for updating us on your latest visit. Our aim at the Hotel is to offer good value for money with a friendly service so we are happy to hear that you found this to be the case. We do hope that we shall see you again soon. Kind Regards MedPlaya, Guest Relations Team
Rachel neary left a review on 07/06/2018
Medplaya
This has been my second year here. The hotel itself is lovely and the rooms are gorgeous and spacious. The food is a hit or a miss it isnt great. And the only lager on tap is San Miguel which you get sick of very easily. The entertainment isnt great but its better than surrounding hotels I hear. I did enjoy my stay as the location is also great its right at the town but not in it. One thing I definitely have to say is the staff arent very nice. Theres a few who are lovely and helpful. But theres also a few who are extremely rude and abrupt especially when asking for drinks at the bar. I would go back again but If I found somewhere else for the same price I would maybe try another place and see if the staff are as rude there.
Hotel Calypso responded to this review. View the response.
Hello Mrs.Neary, Many thanks for posting your review with regards to your recent holiday at the Hotel Calypso. We are sad to learn that you did not enjoy things as much this time and that you did not like the food options available. Your comments are important to us and so we thank you for all your feedback. Hopefully if you do return in the future you will like all of the changes that will have been made. Kind Regards MedPlaya, Guest Relations Team
CARMEN LAGUNA LUQUE left a review on 05/06/2018
Bien
en General todo positivo. Algo que mejorar la limpieza en los pasillos y zona piscina
Hotel Calypso responded to this review. View the response.
Estimados clientes, muchas gracias por compartir sus comentarios con nosotros. Nos alegra saber que han disfrutado de su estancia y confiamos en poder recibirles muy pronto de nuevo en MedPlaya Calypso. Saludos cordiales, Equipo de relaciones públicas, hoteles MedPlaya
LINDA ROBERTS left a review on 05/06/2018
For your records.
Refurbished rooms block very nice : Food at lunch on terrace very good. Staff on whole nice - except the older, small man with glasses who was mainly in the Pool Bar - he never smiled, abrupt and rude at times - sorry to have to say this !! Bar area very untidy in mornings with empty bottles etc. Sun beds - need some with a lift-up back on them for us who like reading and have bad backs. One of the lifts was broken in the new block for 3 days !!!! Have been at Calypso for 10+ years and will return next year - and would recommend it to others on the whole. Thank you for excellent value for money and trouble free booking.
Hotel Calypso responded to this review. View the response.
Hello Mrs. Roberts, We are happy that overall you enjoyed another pleasant stay with us and we do appreciate all your comments and feedback as it helps us to monitor how we are performing as a Hotel. Therefore we aologize for any misunderstanding caused to you. We are even happier to hear that you will be back again and look forward to seeing you again at the Calypso. Kind Regards MedPlaya, Guest Relations Team