Reviews
MARINA SAVINA left a review on 02/07/2018
Para 3 esta bien
Hotel viejo,todo el personal súper amable,la animación para niños super bien,la comida bien,hemos tenido una noche tranquila y una sin dormir,por que los vecinos rusos 2 parejas con niños pequiños estaban bebiendo y riendo en el balcón de su abitacion,salí varias veces para que se aflojan,a parte de eso,todo súper bien,calidad precio muy bien.
Hotel Calypso responded to this review. View the response.
Estimados clientes, Muchas gracias por compartir sus comentarios con nosotros. Estamos encantados de saber que el hotel y todos los servicios fueron de su agrado. Sentimos saber que los vecinoas han ocasionada unas molestias. En este caso, les pedimos, por favor que contacten con recepción, pulsando 9 desde el teléfono de su habitación. Esperamos poder recibirles en otra temporada también. Saludos cordiales, Equipo de relaciones públicas, hoteles MedPlaya
alina ionela minascurta left a review on 27/06/2018
Hotel medplaya calypso Salou
Nuestra estancia en el hotel calypso fue formidable. Estuvimos alojados 2 semanas y seguro que vamos a repetir.la habitación reformada con un baño grande, la comida muy buena y lo que nos encantó fue la diversidad . El equipo de entretenimiento estupendo mi hijo no quería salir mas del hotel con un montón de actividades y el personal del hotel muy amable y siempre con una sonrisa. Felicidades medplaya por el trabajo excelente y nos vemos el año que viene.
Hotel Calypso responded to this review. View the response.
Estimados clientes, Muchas gracias por dejarnos su valoración en Trip Advisor. Nos alegra saber que han disfrutado de una agradable estancia con nosotros en el hotel Calypso en Salou. Esperamos poder recibirles en otra temporada también. Saludos cordiales, Equipo de relaciones públicas, hoteles MedPlaya
William Kewley left a review on 26/06/2018
Too many children
Far to many children including from schools. Shower tray sloping away from drain hole, flooded room Food ok except for meat cooked by chef was very tough, poor quality meat. Not enough lifts Refurbished room good apart from shower
Hotel Calypso responded to this review. View the response.
Hello Mr.Kewley, We are glad that you had an overall good stay with us although there are aspects where you feel that we could improve. Hopefully despite a few setbacks it would not deter you from returning again in the future. We hope to get the opportunity to welcome you back to the MedPlaya hotels again in the near future. Kind regards, MedPlaya Guest Relations team
TANJA FORSMAN left a review on 26/06/2018
Ok holiday
Pools could be open longer. Food was fantastic, staff friendly :- May the hotel could have a gym...adults only now Hotel is mostly for family with young children.
Hotel Calypso responded to this review. View the response.
Hello Mrs.Forsman, We do appreciate all of your comments and feedback as it helps us to monitor how we are performing as a Hotel and this is important to us. It is good to know that overall you were pleased with the servives and facilities and that you particuarly enjoyed the entertainment and our friendly staff. . Hopefully you will get another chance soon to return for another stay with us at the Calypso! Kind Regards MedPlaya, Guest Relations Team
Kellie Kane left a review on 24/06/2018
Amazing!
Another amazing 10 days. Can’t fault the place. Shows, food, staff, rooms, all top notch. Thanks for another great holiday. Will defo be back. Love the place. Xx
Hotel Calypso responded to this review. View the response.
Hello Mrs.Kane, We are delighted that you had another amazing holiday with us at the Calypso and especially enjoyed the entertainment and the our friednly staff! Hopefully it won't be long before we see you again in Salou and at the MedPlaya hotels! Kind regards, MedPlaya Guest Relations team
Иван Пуртов left a review on 23/06/2018
Отличный отель
Отдыхаем в Салоу второй раз. Когда зашла речь о выборе отеля, в первую очередь смотрели Калипсо, в котором останавливались в первый раз. И детям, и нам там очень понравилось. Удачное расположение: до пляжей 10 минут ходьбы, до парка Порт Авентура - около 30 минут. Доброжелательный персонал. Особенно просим отметить душевность, внимательность и доброту Rosario Vega. Очень вкусная еда, бонусы постоянным клиентам, однократное бесплатное посещение ресторана. Есть детский бассейн, каждый вечер - анимация мы, правда, не посещали бассейн - раз уж приехали на море, наслаждаемся морем. На ресепшене русскоговорящие персонал, напротив продают экскурсии русскоговорящие сотрудники Anex. В общем, всё условия для отличного отдыха. Если поедем в следующий раз в Салоу, то, скорее всего, снова в этот отель.
Hotel Calypso responded to this review. View the response.
Уважаемые гости, Благодарим Вас за выбор отеля Калипсо и за то, что нашли время оставить Ваш чудесный отзыв. Спасибо за то, что рекомендуете нас! Будем рады видеть Вас в отелях нашей сети! С наилучшими пожеланиями, Инга Guest Relations team, MedPlaya hotels
Miguel Angel Salguero Martínez left a review on 19/06/2018
Estancia
En general bien. La única pega es que el día de salida del hotel, por la mañana entraron 2 veces para hacer la habitación, una de ella con nosotros durmiendo, sin avisar ni picar, abrir con su llave y intento de entrar hasta vernos y un SORRY.
Hotel Calypso responded to this review. View the response.
Estimados clientes, Le damos las gracias por hacernos llegar su comentario y por valorar positivamente nuestros servicios. Sentimos leer que sufrió un pequeño incidente, por lo que vamos a pasar su comentario al departamento correspondiente para que puedan tomarse las medidas oportunas. Esperamos volver a verlo en MedPlaya hotel Calypso para que pueda disfrutar de la calidad, el servicio y la atención que definen nuestros hoteles. Saludos cordiales, Equipo de relaciones públicas, hoteles MedPlaya
GILLIAN MEGARRY left a review on 18/06/2018
Great Holiday
Another great holiday! This is the 5th time I have stayed in this hotel over 9 years, this year I did come across a few issues around the pool. Previously when people put out their sun loungers the pool attendants would ensure there were walkways between beds so people could pass.....this year was unreal the beds where just placed in any space and walking around was a total nightmare. Beds at the pool people were putting towels on them first thing in the morning and not returning for hours on end, to be fair we always got bed but I witnessed people putting towels on at 9am and returning around 1pm. None of this annoyed my holiday to much but definitely something the hotel should look at.
Hotel Calypso responded to this review. View the response.
Hello Mrs. Megarry, We are very sorry to hear that you experienced problems during your recent stay at the Hotel Calypso. Please accept our apologies for any inconvenience caused to you. Please be assured that your comments will be passed on for you. We do hope that you will still choose to return to MedPlaya Calypso. Kind Regards MedPlaya, Guest Relations Team
Eamonn Morgan left a review on 16/06/2018
Excellent value
As a young family I could not recommend this hotel enough.good food,clean rooms,freindly staff, 4 pools,huge choice of food,playground and entertainment all at great value.this is the 3rd year in a row we have stayed here and we will be coming again.
Hotel Calypso responded to this review. View the response.
Hello Mr.Morgan, We are delighted to hear that your third visit to the Hotel Calypso was a good one and that once again you were pleased with all the services and facilities available. We are even happier to hear that you will be back again next year and look forward to seeing you again. Kind Regards MedPlaya, Guest Relations Team
Kimberley left a review on 12/06/2018
Brilliant hotel pitty about pool area.
Only negative comment about this hotel is with the entertainment around pool area I would of expected the area to all be jet washed early in the morning as I have seen in other hotels. Not even a hose pipe was used so the pool area is dirty. I could smell urine my last few days around the pool area. Also people should be putting there rubbish in the bin bout having staff around the pool side also checking would of brilliant because there was rubbish and plastic glasses all around the pool. Also plastic chairs and tables. This needs updating and would look 100 times better. Brilliant room decor nice and bright, food and drink brilliant. Just cleanliness of pool area needs jet washing every morning. And some paving is very dangerous.
Hotel Calypso responded to this review. View the response.
Dear guest, Thank you for posting your review with regards to your holiday at the Hotel Calypso. We thank you for your feedback and would like to add that we've made some changes to help get a better cleaning of the pool area altough it does mean sunbeds are not available until the are is properly clean. We thank everyone for understanding. We sincerely hope that this incident will not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team