Reviews

Carol Ann Andrew left a review on 29/12/2022

Christmas 2022

We stayed for 5 days including Christmas 2022 Generally we were very happy with the hotel, the staff and the food. There were a couple of small negatives ,,, The music tape they played constantly during our stay drove us mad. A loop of four Christmas songs on a piano was monotonous. Christmas Eve dinner was marketed as a Gala Dinner. There was little choice and the food was not as good as all the other nights. The saxophone player was not a good choice - acoustic guitarist would have been more appropriate. The dinners, generally, were very good. We liked the table service but the menu needs changing more often. If you stay for 5 nights you find yourself having to repeat your choices. The only bar is the cafeteria bar. We were sitting having a drink with friends on Boxing Day and were given our bill and told they were closing at 10:45. This is too early for a Benidorm hotel. The bedroom was good but needs a rubbish bin in the bedroom as well as the bathroom. Reception staff and room cleaners were excellent. The staff serving at the bar could have been a bit more friendly as we drank there a lot. Would we stay there again? Possibly - although we both feel we need mobility scooters to get around and we cannot have them at this hotel - otherwise we would say it is a good value hotel with good food and good value for money.

The Agir Springs Hotel responded to this review. View the response.

Dear Carol Ann Thank you for chooisng the Hotel Agir Springs for your Christmas stay in Benidorm and for taking a few moments to share your comments with us. We are pleased that overall you enjoyed your visit although you felt that certain areas could be improved upon. Your feedback is important to us. Hopefully you will choose to return again in the future. Kind Regards, MedPlaya Hotels Benidorm

ISABEL SÁNCHEZ MARTÍNEZ left a review on 12/12/2022

Excelente

Hotel estupendo, decoración preciosa de habitaciones y salas. El área de la piscina súper agradable. Situacion inmejorable. Todo perfecto. Por poner una pega quizás el edredón es un poco caluroso para las temperaturas de Benidorm. Estamos muy contestas con la estancia en su hotel. Saludos

The Agir Springs Hotel responded to this review. View the response.

Estimada Isabel, Muchas gracias por escoger Hotel Agir Springs para su estancia en Benidorm y por compartir su opinión con nosotros. Siempre se alegra recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia buena con nosotros. Gracias por su confianza y deseamos poder atenderle de nuevo en su próxima visita a Benidorm. Saludos cordiales, MedPlaya Hoteles Benidorm

JESUS MARIA MATEOS AGUIRRE left a review on 25/11/2022

Todo muy correcto.

Creo que con la puntuación que he dado lo digo todo. MUY BIEN.

The Agir Springs Hotel responded to this review. View the response.

Estimado Jesús, Muchas gracias por escoger Hotel Agir Springs para su estancia en Benidorm y por compartir su opinión con nosotros. Siempre se alegra recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia buena con nosotros. Esperamos volver a verle en un futuro cercano. Saludos cordiales, Hoteles MedPlaya Benidorm

FRANCISCO MONTES CAMPOS left a review on 24/11/2022

Muy bien

Todo muy bien, recomendable

The Agir Springs Hotel responded to this review. View the response.

Estimado Francisco, Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Agir Springs. Nos alegramos que hayan pasado una estancia agradable con nosotros. Gracias por su confianza y será un placer poder darle nuevamente la bienvenida en su próxima visita a Benidorm. Saludos cordiales, MedPlaya Hoteles Benidorm

MIGUEL GIL PLAZA left a review on 23/11/2022

Descanso

EL COLCHON DE MUELLES QUE YA NI EXISTE Y LAS ALMOHADAS MUY MALAS. POR FAVOR CAMBIAR LOS COLCHONES Y LAS ALMOHADAS

The Agir Springs Hotel responded to this review. View the response.

Estimado Miguel, Muchas gracias por sus comentarios sobre su estancia en el Hotel Agir Springs. Nos complace que haya pasado una buena estancia en general con nosotros. Sentimos que hubo algunos aspectos del hotel que no fueron a su agrado. La opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar. Esperamos tener la oportunidad de darles la bienvenida de nuevo al Agir Springs. Saludos cordiales, Hoteles MedPlaya Benidorm

STEWART CURSON left a review on 20/11/2022

Disrespectful guests

Noise from neighbouring room terrible at all hours and loud music asked to change rooms but was told by reception they were told to quieten down only to be started again 15 minutes later spoilt holiday not meeting expectations

The Agir Springs Hotel responded to this review. View the response.

Dear Stewart We are sorry to hear that the Hotel Agir Springs did not meet with your expectations. It is never our intention for anyone to experience and problems during their visit and we apologise for any inconvenience caused. Your comments and feedback are important to us and so we thank you for sharing them. We do hope that you would conisder returning to MedPlaya Hotels in Benidorm in the future. Kind Regards, MedPlaya Hotels Benidorm

JUAN JOSÉ GONZÁLEZ BLAS left a review on 11/11/2022

.

Buen hotel, volveré

The Agir Springs Hotel responded to this review. View the response.

Estimado Juan JoséMuchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Agir Springs. Nos complace que haya pasado una buena estancia. Esperamos volver a verle en un futuro cercano.Saludos cordiales, Hoteles MedPlaya Benidorm

José Lence Soria left a review on 08/11/2022

Muy bien situado

Hotel muy tranquilo.

The Agir Springs Hotel responded to this review. View the response.

Estimado José, Gracias por dejar sus comentarios sobre su estancia en el Hotel Agir Springs. Nos alegra que disfrutara de sus vacaciones aunque piensa que hay cosas para mejorar. Esperamos tener la oportunidad de darle de nuevo la bienvenida a Benidorm. Saludos cordiales, Hoteles MedPlaya Benidorm

BONO VIAJE MARIA JESUS BARON FERNANDEZ left a review on 08/11/2022

Supremo

Excelente en todos los aspectos

The Agir Springs Hotel responded to this review. View the response.

Estimada Maria Jesus, No podríamos estar mas contentos al leer sus comentarios sobre el Hotel Agir Springs. Es fantástico saber que haya pasado unas vacaciones agradables con nosotros y que le haya encantado todo del hotel. Esperamos volver a verle de nuevo pronto.Saludos cordiales, Hoteles MedPlaya Benidorm

MARÍA ROCIO GARCÍA VIVEROS left a review on 04/11/2022

Hotel confortable y muy limpio

Estuvimos en la junior suite y todo fue perfecto.

The Agir Springs Hotel responded to this review. View the response.

Estimada María, Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Agir Springs. Nos alegramos que hayan pasado una estancia agradable con nosotros. Gracias por su confianza y será un placer poder darle nuevamente la bienvenida en su próxima visita a Benidorm. Saludos cordiales, MedPlaya Hoteles Benidorm

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At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

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[Table of Levels and Benefits]

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