Reviews
Alan Spence left a review on 02/09/2019
Aug 2019
My wife and I stayed at the Medplaya Riviera during the last week of August 2019. It was her birthday and staff were fantastic sorting everything for me. The hotel is excellent and location fantastic, right next to the beach. It was our first time doing half board and as the chef used to say some evenings the food was yum,yum ????. Roof top has an amazing chill out area and pool was excellent. The gym,spa were also fantastic and we even got a free spa pass. From the moment to arrival to departure we loved everything about this place. All staff in all areas were very helpful,polite and courteous and really make the difference from having a good holidayhotel to a great holidayhotel. I even noticed the cleaning lady educated us on recycling when we asked to dispose of a waste bag. Attention to detail and great staff thank you..
Hotel Riviera responded to this review. View the response.
Dear Alan, Thank you for choosing the Hotel Riviera for your recent holiday and for taking the time to comment. We are pleased that you rate the hotel's location and the team very highly, we know how important our team are in ensuring our guests holiday enjoyment and we are grateful for this feedback. Kindest regards,
Elaine Smith left a review on 21/06/2019
Love this hotel
We transferred from a 3 to this hotel as we werent happy. Couldnt believe the difference. The Riveira is definitely 4 . Friendly staff always happy to help. Great location and above all the cleanliness was excellent. Would definitely recommend. Slightly older clientele but this didnt bother us. Beautiful pool and views of the ocean. Great breakfast and only disappointment was the dinner was a little hit and miss but great variety.
Graham Kerr left a review on 14/06/2019
Room location request not considered.
This was our second stay. 1st stay placed us opposite a hotel which was a building site and we requested move to other side which was done after 2 days. This year we requested high floor room on marina side but were given low floor room on other side. This despite booking many many months before our stay. No explanation given for this. Next year we will probably stay at the Bali unless we can be guaranteed the room of our choice. Riviera is a great hotel in every other respect. Thank you.
Hotel Riviera responded to this review. View the response.
Dear Mr Kerr Thank you for choosing the popular Hotel Riviera for your recent holiday. We are pleased to read that you enjoyed your holiday with us, and are very sorry that on this occasion we were unable to allocate you the room you requested. At the Riviera we do our very best to try to allocate rooms according to preferences whenever possible but we are unable to guarantee these. We are pleased that you were very happy with the hotel overall apart from the view from your room, and very much hope that we will see you again at the Hotel Riviera Kind regards Loyalty & Community Managers Team MedPlaya Hotels
Margaret Nolan left a review on 10/06/2019
Holiday
We had a lovely holiday, hotel, food and staff were all lovely.
Hotel Riviera responded to this review. View the response.
Dear Mrs Nolan Thank you for your feedback on your recent holiday at the Hotel Riviera. Its great to read that you enjoyed your stay with us and we very much hope that we will see you again soon. Kind regards Loyalty & Community Manager Team MedPlaya Hotels
Margaret Nolan left a review on 10/06/2019
Holiday
We had a lovely holiday, hotel, food and staff were all lovely.
Hotel Riviera responded to this review. View the response.
Dear Margaret, We are pleased to hear that you enjoyed your stay with us at the Hotel Riviera. It is always nice to receive good comments and so we thank you for sharing them. Hopefully we will see you again in the future. Kind Regards, Laura - Community Manager
christopher rowley left a review on 09/06/2019
happy holiday
Just spent a week at the Riviera. Excellent location easy reach to the Marina. Will return.
Anthony Jackson left a review on 07/06/2019
best hotel ever
This hotel was superb the food was second to none. entertainment was very good most nights,We will be coming back as soon as possible
Brian Rochford left a review on 30/05/2019
Stay at your hotel
Really enjoyed our stay. Well done
Hotel Riviera responded to this review. View the response.
Dear Mrs Rochford Thank you for choosing the Hotel Riviera for your recent holiday in Benalmadena Its great to read that this popular hotel ticks all the boxes for you and we hope to be able to welcome you back on future occasions Kind regards Loyalty & Community Managers Team
Daniel Moroney left a review on 24/05/2019
May Holiday
Good location, staff helpful, comfortable room, TV British Channels reception poor, wi-fi good, food excellent overall well recommended
Hotel Riviera responded to this review. View the response.
Dear Mr Moroney Thank you for taking the time to share your impressions of your recent stay with us at the Hotel Riviera. its great to read that you enjoyed all aspects of this popular hotel and the services offered by our team. We hope to see you again soon! Kind regards Loyalty & Community Managers Team
MAUREEN LONG left a review on 22/05/2019
Excellent
Could not fault anything.
Hotel Riviera responded to this review. View the response.
Dear Mrs Long Thank you for your 10 Rating! Its great to see that you enjoyed your stay with us this time, and we very much hope that we will see you again soon! Kind regards Sue - Loyalty & Community Managers Team