Reviews
Carol left a review on 02/11/2023
Excellent Hotel
This was our third time at this hotel ,excellent location , room was cleaned to high standard and all hotels standard of cleanliness is excellent, all staff were always polite and helpful. I was disappointed that the pool snack bar was closed during our stay and we had to go upstairs to main bar for drinks, food was a bit of a hit or a miss for us , nothing wrong with the food just not to our taste sometimes, entertainment was okay overall we enjoyed our stay as always and will Certainly be returning at some point, well done to all the staff
Hotel Riudor responded to this review. View the response.
Good morning, Thank you for sharing your feedback. We are happy to know that you had a pleasant stay, and we appreciate your continued loyalty as a returning guest. We apologize for the temporary closure of the pool snack bar during your visit. We are glad to hear that the overall experience, cleanliness, and the friendly and helpful staff contributed positively to your stay. We look forward to hosting you again in the future. Thank you for choosing our hotel. Best regards
GARRY DONOGHUE left a review on 27/10/2023
Holiday
Once again a first class stay.room cleaned to a good standard food lovely as always,The staff are as good as any where we stayed before. Well done to every one.
Hotel Riudor responded to this review. View the response.
Dear Garry, thank you very much for your comments. We are delighted that the hotel met your expectations. We really appreciated your comments about our staff. We hope to welcome you very soon. Best regards
RICHARD MAURICE OAKES left a review on 26/10/2023
Not value for money this time
First i would say this is the 5th time at this hotel as its location is perfect. On this visit i was not overly impressed with little things in the hotel. The food can be hit and miss but this time was ok we found something to eat most nights. The entertainment this time was shocking No afternoon entertainment but was advertised everyday. The entertainment guy did not speak English and just kept disappearing…. And the evening entertainment was again not as advertised and was only on for an hour or hour and half tops then they just played music so a total disappointment. We up graded to the premium package to have the better drinks only to find out that cans of carling, cans of koppenberg, bottles of cools and even bottles of water are not included in the premium package. The premium fridge with all the sandwich’s in was empty most times only to see anyone helping them selfs hence why it’s always empty. The rooms were very hot at night and the air con just drys out your throat but dont think it worked properly. Most of the staff where very nice just a shame that we paid a high price to go premium but got budget service. Would i go back again may be but will try other hotels first before booking this again . As i go to Benidorm 3-4 times a year its there loss. Advise to people looking at this hotel its in a great location just don’t expect to much .
Hotel Riudor responded to this review. View the response.
Dear Richard, thank you for sharing your experience. It is great to hear that you appreciate the hotel's perfect location and the kindness of our staff. However, we are sorry to hear that your recent stay left you less impressed due to various issues. We have noted your comments about the premium package, entertainment, and the air conditioning. We appreciate your choice of our hotel and eagerly look forward to the opportunity of welcoming you back. Best regards
sandra stringfellow left a review on 26/10/2023
Excellent value for money
We have stayed in Benidorm many times, this is our first stay in the Riudor and it certainly won’t be the last! Very clean and comfortable- some of our party heard noise at night but in this prime location it’s expected- I however didn’t hear anything with the doors closed. The staff, in particular the reception staff on arrival were excellent - booking all of us in quickly . The food was ok, always something to eat. Thank you Riudor for our lovely stay!
Hotel Riudor responded to this review. View the response.
Dear Sandra, Thank you for sharing your experience with us. We're delighted to hear that you had a great stay at Riudor. We appreciate your kind words about the cleanliness and comfort of the hotel. It s lovely to know that our reception staff made your check-in process smooth. We hope you will choose to stay with us again on your future visits to Benidorm! Best Regards
J Thompson left a review on 21/10/2023
1st time in Benidorm
Hotel is in a great location to restaurants, bars and beach. Plenty of seating areas away from pool, we loved sitting at the terrace having a drink in the sun. Food was decent and always found something to eat. Found the room slightly small but it had everything we needed for our stay. Bar and waiting staff are lovely, Overall we had a great stay
Hotel Riudor responded to this review. View the response.
Dear Thompson, It is lovely to read that you had a great stay with us at the hotel Riudor. We are glad that you enjoyed the location and the food, we really appreciated your comments regarding our staff. Thank you for posting your feedback. We hope to get the opportunity to welcome you back to the Riudor in the near future. Kind regards
Martin Duffy left a review on 19/10/2023
60th birthday suprise
Lovely hotel great food lovely staff never any problems getting a sun lounger great location in the middle of everything would definitely stay again no issues with noise from outside
Hotel Riudor responded to this review. View the response.
Dear Martin, Thank you for sharing your comments with us. We are delighted that you enjoyed the food, felt comfortable with the staff, and appreciated the location of the hotel. It is wonderful that you were not inconvenienced by the noise. We look forward to welcoming you again. Best regards
SHARON MICHELLE JOHNSON left a review on 13/10/2023
Another great stay
Must be the 7th time in just over a year. Last July 2022 we started coming to this hotel. Great location is the main reason we stay here. Love most things about the hotel, staff are lovely food is ok always find something but could be improved. Could also do with a choice of more gin on offer. Entertainment is not too bad could do with a few more of the outside acts coming in to perform. Sun beds are very low & this is why quite a few people use 2 at a time which makes a shortage of beds for other guests. The hotel is very clean & fresh looking & we will continue coming here as we also enjoy going out & it’s central to everything. See you nxt year for our 30th anniversary.
Hotel Riudor responded to this review. View the response.
Hello Sharon, thank you for choosing to return to stay with us once again and for updating us on your latest visit. We are pleased that overall you enjoyed another pleasant stay with us and we appreciate your comments and suggestions and shall make sure they are passed on for you. We look forward to welcoming you back again next year to the Riudor for your 30th anniversary. Kind Regards, MedPlaya Hotels Benidorm
Rory McGrath left a review on 12/10/2023
50th stay with 10 lads
Location was spot on, breakfast was fab, staff were very helpful and friendly. Pool was nice with small bar outside.
Hotel Riudor responded to this review. View the response.
Dear Rory, thank you for your comments. We are glad that you enjoyed the location and breakfast. We really appreciated your comments regarding our staff. We hope to see you again very soon.
ROBERT ROBERTSON left a review on 12/10/2023
Another Great Stay
Our 15 th visit and one of the best. Staff still great especially the young man in showbar, quick efficient, but a terrible singer. To our shame never got his name but will rectify it in December. Great to see Toni back behind the bar as well. Hotel well up and running after Covid and certainly the friendliest with staff and customers. Also great to see the sunbed situation sorted now, no stupid queuing at pool door waiting for admittance at 9 am JuneJuly, was a nightmare with 50 people crammed into a small hallway. Entry now allowed after cleaners and maintenance finish up, allowing for a leisurely entry to pool area. Food was fine, only down side was entertainment on some nights, Jill Ryan, and Joe Kerr were fine even the ABBA Show was good, but some night it was dire. Get back the good acts like Mathew Fisher. That apart a great holiday and we will be back at December and considering another 3 visits next year, because we love the Riudor.
Hotel Riudor responded to this review. View the response.
Dear Robert, Thank you for choosing the Riudor for your 15th visit! It's lovely to hear that this visit was one of the best. We greatly appreciate the time you have taken to share your experience. We take notes regarding the entertainment. We're looking forward to welcoming you back in December. Kind Regards.
P8867 left a review on 04/10/2023
Excellent as per usual
This was our 3rd time at the Riudor and once again it was brilliant.Right from when I contacted the call centre,the quick response and dealing with My queery. Fantastic thank you Lisa. Everyone of the hotel staff are excellent.They are so friendly and polite I could go on about the hotel Anyway great hotel See you soon Gracias
Hotel Riudor responded to this review. View the response.
Dear Guest, Thank you for choosing to return to stay with us once again at the Hotel Riudor and for taking the time to share your thoughts with us. As returning guests you comments are invaluable to us and so we are delighted that you enjoyed another good holiday. We hope to see you back again soon! Kind Regards, MedPlaya Hotels Benidorm