Reviews

David McCracken left a review on 03/11/2016

holiday

service was very good location really good and the club rooms with the little extras was great

Hotel Riudor responded to this review.

Hi David, We are glad to know that you had a good holiday at the hotel Riudor and that you were happy with our newly refurbished Club rooms. Hopefully we will see you soon again!   Kind regards, Guest relations team, MedPlaya hotels

AGUSTIN MARTINEZ USEROS left a review on 01/11/2016

Viaje amigos

Simplemente, EXCELENTE si Dios quiere volveremos,muchas gracias por todo

Hotel Riudor responded to this review.

Estimado Augustín, Muchas gracias por sus comentarios sobre su estancia en el hotel Riudor. Nos alegra saber que haya pasado unas buenas vacaciones con nosotros.   Saludos cordiales, Equipo de Relaciones públicas, hoteles MedPlaya

Jean Blatcher Blatcher left a review on 01/11/2016

Great hotel

Love the hotel. Staff are fantastic. It is a pity that the choice of having the air conditioning on or off is not left to the guests.Spent 5 restless nights due to the room being too hot

Hotel Riudor responded to this review.

Hi Jean, Thank you for your comments. We are glad that you had an enjoyable stay with us at the hotel Riudor. Your feedback is very important to us and we will forward your comments on to the hotel manager. We hope to see you again in the near future!   Kind regards, Guest Relations team, MedPlaya hotels  

Derek Webb left a review on 27/10/2016

staff

All staff from bar restaurant to cleaners very helpful and happy a joy to stay at your hotel hope to come back in new year hank all staff for us having a very happy week. Mr Derek Webb room 719

Hotel Riudor responded to this review.

Hello Derek, We are delighted that you had a good holiday at the hotel Riudor. It's great to know found all the staff to be friendly and helpful. We are looking forward to welcoming you back to the Riudor for another stay!   Kind regards, Medplaya Guest Relations team  

CARLOS CARCELEN CRUZ left a review on 18/10/2016

cambio horario y comida

El hotel esta muy bien lo unico que cambiaria es el horario de la cena y mas variedad en la comida

Hotel Riudor responded to this review.

Estimado Carlos, Gracias por sus comentarios. Pasaremos sus sugerencias al gerente del hotel. Nos complace saber que haya disfrutado de su estancia en el hotel Riudor.   Saludos cordiales, Equipo de Relaciones públicas, hoteles Medplaya

KEVIN GILL left a review on 01/10/2016

manager not very helpful

made a comment to the manager about how miserable his bar staff was ecept paco he didnt seem interested and did nothing about it

Hotel Riudor responded to this review.

Hi, Thank you for taking the time to comment on your recent stay at the hotel Riudor. We are glad to know that you had an overall good stay with us although there are areas where you feel that we could improve. Your feedback is very important to us and we assure you that the hotel manager take your opinion very seriously. We hope that you will return to the Riudor for another visit.   Kind regards, Medplaya guest relations team    

brian sands left a review on 29/09/2016

value for money

This was second year running that we have stayed at the Riudor. As before it continues to offer excellent service, accomodation , freindly staff and value for money. We have in saying we will be booking for next year

Hotel Riudor responded to this review.

Hi, Thank you for your comments on your stay at the hotel Riudor. We are glad to know that you enjoyed your stay with us and that you found the hotel to be good value for money.   We are looking forward to welcoming you back to the Riudor for another stay!   Kind regards, MedPlaya Guest Relations team

Winston Rennie left a review on 29/09/2016

Hotel Riudor, Benidorm

Excellent hotel as ever, fourth at this hotel and many with the group. All provide a Great Holiday

Hotel Riudor responded to this review.

Hi, We are delighted that you once again enjoyed your stay at the hotel Riudor and the MedPlaya group.   We hope to see you again in the near future!   Kind regards, MedPlaya Guest Relations team

Rita Frost left a review on 21/08/2016

Sun beds food

The food is never hot. There should always be 2 choices of soups I think that the management should do something about people climbing the Wall to put their towels on sunbeds.

Hotel Riudor responded to this review.

Hello Rita Thank you for your comments, we shall take them onboard.  We hope that despite some issues it would not deter from returning again to the Hotel Riudor. Kind Regards Medplaya, Guest Relations Team

Irina Mihaela Nicolescu left a review on 12/08/2016

Very attentive employees

A hotel focused on British clients. We stayed on the 8th floor, in one of the new refurbished rooms, very clean with very comfortable beds. The rooms are cleaned every day and towels are changed daily if requested. Also bedding is changed several times a week. Concerning noise, after midnight it diminishes. Also you can close the balcony door. Very friendly, attentive and effective employees. All of them. A special thank to Antonio, the bartender, to Khan and Abraham. Very good food except for the meals especially cooked at breakfast for the British clients, like beans and fried sausage. You always have option to choose from various meat dishes and fish in each service in addition to the cooking show. Also a lot of entries and desserts, fruit and pastry. No kids is great: no screaming, no shouting, no crying. Thank you Medplaya.

Hotel Riudor responded to this review.

Hello Irina, Thank you for commenting on your stay at the hotel Riudor. We are delighted to hear that you were happy with your stay at our adults only hotel and that you found the staff very friendly. We hope to get the opportunity to welcome you back to the Riudor for another holiday!   Kind regards, MedPlaya Guest Relations team

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