Reviews
Colin Finlay left a review on 15/02/2017
BRILLIANT VALUE
We have been coming to this hotel for several years and have always been impressed with the choice and quality of food taking into account the cost of the holiday. The staff are brilliant friendly and they give quick service always with a smile. The location is a few minutes walk to the sea front and flat as there are quite a few hill in Benidorm. If you want an inexpensive break try this hotel you will not be disappointed.
Hotel Riudor responded to this review. View the response.
Hi Colin, We are pleased that you once again had a good stay at the hotel Riudor. It's fantastic to read that you were impressed with the food served in the restaurant and that you found all the staff to be friendly. We hope to see you again in the near future! Kind regards, MedPlaya Guest relations team
JAMES MCFALL left a review on 06/02/2017
Ruidor hotel
Cannot praise this hotel enough every member of staff was courtious helpful and friendly we have already booked 3 weeks next year
Hotel Riudor responded to this review. View the response.
Hello James, Thank you for your comments on your stay at the hotel Riudor. We are pleased that you had a good holiday with us and that you found all of the staff to be friendly and helpful. We are looking forward to welcoming you back to the Riudor again next year! Kind regards, Guest Relations team, MedPlaya hotels
hugh simpson left a review on 01/02/2017
Renovating
Good but to noisy from bars. After i booked my room i received an email telling me you were renovating 3 floors. If i had know this i wouldve booked regente instead as we couldnt have a quiet relax in room
Hotel Riudor responded to this review. View the response.
Hello Hugh, Our intention is never to disrupt anyone's holiday and we are sorry to hear that the refurbishment of 3 floors in the hotel had an impact on your stay. As soon as the dates of the reurbishment was set we contacted all of our guests by e-mail. If we would have been made aware that you were not happy with this before traveling we might have been able to arrange for accommodation at our sister hotel the Regente to ensure that you had an even more enjoyable holiday. We are glad to know that you had an overall good stay in spite of this and we hope to get the opportunity to welcome you back to Benidorm and the MedPlaya hotels on future occasions. Kind regards, Guest Relations team, MedPlaya hotels
Kelly Marie Vaughan left a review on 31/01/2017
Birthday treat
Once again we had a lovely birthday staying at the Riudor.great staff from freada right through to the bar staff .we are disappointed to find out that we will have to find another hotel soon as you can not accommodate 3 people once all the refurbishment have been completed....
Hotel Riudor responded to this review. View the response.
Hi Kelly, Thank you very much for your feedback regards your stay at the hotel Riudor. The opinion of our guests is of utmost importance to us and we will forward your comments on to the hotel manager. It's fantastic to read that you had a lovely birthday and that you found all the staff to be friendly. Hopefully we will see you again in the near future! Kind regards, MedPlaya Guest Relations team
Joan Carol Lilley left a review on 31/01/2017
Small but Beautiful
You wont find a grand reception in fact from the outside compared to some you might even be disappointed dont let looks put you off. This is a truly fabulous hotel, tucked away down a little alley its the best hotel I have ever stayed, and believe me ive tried so very many. Top location being just one street from the sea front, Top food being mostly Brits it seems to cater to this with a twist of Spain Spotless clean ,we like the club rooms they have everything you could ever need , but nothing wrong with the other rooms spotless clean very nice, I know we never watch telly while away !!! but just in case they also have BBC and ITV and sky sports in your bedroom , Remember no children might not suit everybody again it does us. Lovely friendly hotel and all the staff are just really nice, Last thing if you dont fancy going out at night the entertainment is also very good, Happy Holiday.
Hotel Riudor responded to this review. View the response.
Hello Joan, Thank you so much for all your kind words! We are delighted that you had a great stay at the Riudor and that you were happy with the location of the hotel and that you found the food served in the restaurant to your liking. We hope to see you again soon. Kind regards, MedPlaya Guest Relations team
John Mckeaveney left a review on 28/01/2017
central to everything
this is the second time we have stayed in this hotel it is very clean food is great staff friendly we were on floor 8 rooms refurbished wi fi was great happy hour was good going back next month thank you hotel ruidor
Hotel Riudor responded to this review. View the response.
Hello John, We are delighted that you enjoyed your second stay at the Riudor and it's fantastic to know that you have booked to come back a third time. It's great to read that you were happy with the refurbished Club room. W are looking forward to seeing you again soon! Kind regards, MedPlaya Guest Relations team
kenneth barrett left a review on 23/01/2017
Quick Break
Nice clean hotel with reasonable prices for drinks. Good choice of food. Bedrooms and facilities good.
Hotel Riudor responded to this review. View the response.
Hello Kenneth, We are glad that you had a good stay at the hotel Riudor and that you were pleased with the service and facilities in the hotel. Hopefully we will see you again in the near future. Kind regards, MedPlaya Guest Relations team
ROBERT USHER left a review on 17/01/2017
EXCELLENT HOTEL.
Lovely hotel. My wife and I had a marvellous time thanks to the staff. The staff were helpful, friendly and kind. The hotel room was fine but for us the staff makes the hotel what it is. I would not hesitate to come back to this hotel.
Hotel Riudor responded to this review. View the response.
Hi Robert, Thank you for all your kind words. We are delighted that you enjoyed your stay at the Riudor and that you found all the staff to be friendly and helpful. We hope to see you again soon! Kind regards, MedPlaya Guest Relations team
Anthony Sanby left a review on 13/01/2017
A little dissapointted
Found the hotel to be in perfect location for our party, rooms small and dated but very clean. Food was a disappointing was recommended by a friend who had stayed here Can only assume that the menu or chef has changed in winter ? Food was bland and not a lot of choice. Finally requested in 2 e mails for a high floor due to noise. Allocated floor 1, did not complain as we traveled in a party of 10 and it would be unfair to expect all to be relocated.
Hotel Riudor responded to this review. View the response.
Hi Anthony, Thank you for taking the time to comment on your stay at the hotel Riudor. We are sorry to hear that although you had an overall good stay there are areas where you feel that we could improve. Your feedback is important to us and we will forward them on to the hotel manager. We are pleased that you found the hotel to be in the perfect location and we hope to see you again for another stay. Kind regards, MedPlaya Guest Relations team
Joan Justamante melville left a review on 18/12/2016
genial
Uni estancia perfect. Nos ha gustado mucho la habitacion , y personal superamables.No dudaria en volver
Hotel Riudor responded to this review. View the response.
Estimado Joan, Muchas gracias por sus comentarios sobre su estancia en el hotel Riudor. Nos alegra saber que ha estado a gusto en nuestro hotel y esperamos volver a verle de nuevo en Benidorm y los hoteles MedPlaya. Saludos, Equipo de Relaciones Públicas, Hoteles MedPlaya