Reviews
VICTOR MUÑOZ ROMERO left a review on 20/02/2024
Aceptable
El personal fue muy amable y atento. La limpieza es mejorable, se llevaron toallas y no nos dejaron recambio, cadáveres de mosquitos en las paredes. Escaso aislamiento acústico de la habitación, se oía el ruido de la calle. Los ascensores son insuficientes para la cantidad de habitaciones que tiene el hotel, hay momentos en los que hay que esperar varios minutos hasta que llega el ascensor y tener la suerte de que no esté lleno.
Hotel Riudor responded to this review. View the response.
Hola, Victor Gracias por compartir su experiencia con nosotros y agradecemos sus comentarios positivos sobre nuestro personal. Lamentamos cualquier inconveniente que experimentaron durante su estancia. Tomaremos nota de sus observaciones sobre la limpieza, el aislamiento acústico de las habitaciones y la capacidad de los ascensores para informar a los departamentos correspondientes y realizar las mejoras necesarias en el futuro. Saludos cordiales
James Mcfall left a review on 16/02/2024
Ruidor
Great hotel. Staff are excellent great location. Staying for 21nights the entertainment is repeative been to the hotel many times already booked for next year entertainer host Norbay 1st class but the medplaya shows have been done to many times!!
Hotel Riudor responded to this review. View the response.
Hi, James Thank you for your positive review of our hotel and for your loyalty in returning each year. We are glad to hear that you find our staff excellent and enjoy our location. We appreciate your feedback about the entertainment, and we will take it into consideration for future improvements. We look forward to hosting you again next year! Kind Regards
DEREK ALAN WEBB left a review on 16/02/2024
Service very good
I have stayed here several times over the last 12 years or more. The staff are all very helpful. The hotel is very clean.I will be back again in May.Thank all the staff for me .
Hotel Riudor responded to this review. View the response.
Hi Derek, Thank you for your feedback and loyalty over the past 12 years or more. We do appreciate your kind words about our staff and cleanliness. We look forward to welcoming you back in May. Kind Regards
MIGUEL ANGEL COLLADO LLECHES left a review on 14/02/2024
Perfect
Had a great time
Hotel Riudor responded to this review. View the response.
Hi Miguel Angel, Thank you for sharing your comments with us. We are thrilled to hear that you had a great time. If you ever plan to visit again, do not hesitate to reach out. We would love to have you back! Kind Regards
Claudio Moretti left a review on 14/02/2024
Tango
Perfect resort for my request
Hotel Riudor responded to this review. View the response.
Hi, Claudio Thank you for your feedback! We are delighted to hear that our resort met your expectations. If you ever plan to book your holidays again, feel free to contact us directly. We look forward to welcoming you back in the future Kind Regards
NURIA ALVAREZ left a review on 11/02/2024
Todo genial
Es la tercera vez que vamos para Fin de Año y hemos quedado muy contentos, como siempre, pero este año hemos notado algunos cambios: El buffet de Nochevieja fue espectacular pero creo que esta vez había menos variedad de postres. En otras ocasiones nos han dado una botella de cava por pareja y este año no. También nos solían obsequiar con una botella de vino por haber hecho la reserva en la web de Medplaya y este año tampoco ha sido asi. Eso si, agradezco que a pesar de ser los únicos españoles tuvieran el detalle de poner algunos turrones y polvorones que otros años hemos echado de menos. Gracias por todo!
Hotel Riudor responded to this review. View the response.
Hola Nuria, Gracias por compartir tus comentarios con nosotros. Nos complace saber que disfrutaste de tu estancia con nosotros para Fin de Año, aunque lamentamos cualquier discrepancia que hayas notado en comparación con visitas anteriores. En cuanto a la botella de vino, es de hecho un privilegio para los clientes de Medplaya, y lamentamos cualquier malentendido al no recibirla. Valoramos mucho su lealtad y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro. Saludos cordiales
JAMES MCFALL left a review on 10/02/2024
James mcfall
Hotel 4 star entertainment 1 star stayed for 3 weeks entertainment repeater host norbay and Lewis were great but medplaya group were amateurish and repeater. Been to the Ruidor hotel for many years and the medplaya acts was the same . when they were on we went out to other hotels and venues
Hotel Riudor responded to this review. View the response.
Hi, James thank you for sharing your comments with us. We sincerely appreciate your stay and your feedback. We apologize for any disappointment you experienced with the entertainment. Your comments about the repetitiveness of the shows have been duly noted, and we will ensure they are conveyed to the relevant departments for review. We value your input as it helps us improve the overall guest experience. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. Kind Regards
Jose Jorge Sempere Monerris left a review on 30/01/2024
Estupendo
Hotel limpio, bien ubicado y personal muy amable. Desayuno muy completo y siempre surtido.
Hotel Riudor responded to this review. View the response.
Hola Jose Jorge, gracias por dejarnos tus comentarios. Nos alegra mucho que la limpieza, desayuno, ubicación y personal hayan sido de tu agrado. Esperamos tener la oportunidad de darte la bienvenida de nuevo en nuestro hotel. Saludos cordiales.
DAVID TAYLOR left a review on 26/01/2024
Short break
Weve stayed in Medplaya hotels many times and our short stay in the Riudor didnt disappoint,it was clean,food was great and the hotel is ideally situated,close to bars and restaurants.
Hotel Riudor responded to this review. View the response.
Dear David, We are delighted that your stay with us at the Hotel Riudor did not disappoint and that you enjoyed your short break. Thank you for taking a moment to share your thoughts with us, we hope to see you again soon. Kind Regards, MedPlaya Hotels Benidorm
Derek Neilson left a review on 26/01/2024
Lovely stay
1st time at this medplaya hotel having stayed at several others. Location ideal for bars. Hotel spotless. Never heard any of entertainment as out but no complaints and would happily return
Hotel Riudor responded to this review. View the response.
Dear Derek, thank you for returning to stay with us again at MedPlaya and for choosing the Hotel Riudor for your recent holiday. We are pleased that you enjoyed another good stay with us and appreciate all of your comments. We hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm