Dear Michele, thank you for choosing to return one again to the Hotel Riudor and for updating us on your recent visit.  We are delighted you had another excellent stay and we thank you for all of your comments.  We hope to be able to welcome you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

Dear Neil, thank you for choosing the Riudor for your long weekend in Benidorm.  We are pleased that overall you enjoyed your stay and we hope to be able to welcome you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

Hola, Victor Gracias por compartir su experiencia con nosotros y agradecemos sus comentarios positivos sobre nuestro personal. Lamentamos cualquier inconveniente que experimentaron durante su estancia. Tomaremos nota de sus observaciones sobre la limpieza, el aislamiento acústico de las habitaciones y la capacidad de los ascensores para informar a los departamentos correspondientes y realizar las mejoras necesarias en el futuro.  Saludos cordiales

Hi, James Thank you for your positive review of our hotel and for your loyalty in returning each year. We are glad to hear that you find our staff excellent and enjoy our location. We appreciate your feedback about the entertainment, and we will take it into consideration for future improvements. We look forward to hosting you again next year! Kind Regards

Hi Derek, Thank you for your feedback and loyalty over the past 12 years or more. We do appreciate your kind words about our staff and cleanliness. We look forward to welcoming you back in May. Kind Regards

Hi Miguel Angel, Thank you for sharing your comments with us. We are thrilled to hear that you had a great time. If you ever plan to visit again, do not hesitate to reach out. We would love to have you back! Kind Regards  

Hi, Claudio Thank you for your feedback! We are delighted to hear that our resort met your expectations. If you ever plan to book your holidays again, feel free to contact us directly. We look forward to welcoming you back in the future Kind Regards

Hola Nuria, Gracias por compartir tus comentarios con nosotros. Nos complace saber que disfrutaste de tu estancia con nosotros para Fin de Año, aunque lamentamos cualquier discrepancia que hayas notado en comparación con visitas anteriores. En cuanto a la botella de vino, es de hecho un privilegio para los clientes de Medplaya, y lamentamos cualquier malentendido al no recibirla. Valoramos mucho su lealtad y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro. Saludos cordiales

Hi, James thank you for sharing your comments with us. We sincerely appreciate your stay and your feedback. We apologize for any disappointment you experienced with the entertainment. Your comments about the repetitiveness of the shows have been duly noted, and we will ensure they are conveyed to the relevant departments for review. We value your input as it helps us improve the overall guest experience. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. Kind Regards

Hola Jose Jorge,  gracias por dejarnos tus comentarios. Nos alegra mucho que la limpieza, desayuno, ubicación y personal hayan sido de tu agrado.  Esperamos tener la oportunidad de darte la bienvenida de nuevo en nuestro hotel.  Saludos cordiales.