Reviews
John Davies left a review on 25/06/2016
Another great holiday at the Rio Park
Have stayed at the Rio Park several times now and have never been disappointed by the quality of service throughout the hotel, we did not get the room we would have liked when we arrived but that was rectified the next day which made the stay perfect. The hotel rooms are comfortable, the food is very good, and the entertainment is excellent, also the position in Benidorm is perfect for both the old or new town, the beach just a short walk away
Hotel Rio Park responded to this review. View the response.
Hello John We are very happy that once again you had an enjoyable stay with us at the Hotel Rio Park and we hope to see you back again soon. Kind Regards Medplaya, Guest Relations Team
Lynne EDMONDSON left a review on 18/06/2016
Love the Rio!
Just booked out 4th stay. Cant say much better than that! See you October!
Hotel Rio Park responded to this review. View the response.
Hello Lynne It is great to hear that you have just booked your 4th stay with us at the Hotel Rio Park. We look forward to welcoming you both back again in October. Kind Regards Medplaya, Guest Relations Team
susan berry left a review on 18/06/2016
excellent visit
thank you for a great week we were given the best help possible as we are both disabled ,we were given a chalet near the pool and the entertainment was excellent .we have stayed in this hotel many times and are going again for xmas thank you rio park .
Hotel Rio Park responded to this review. View the response.
Hello Susan We are so pleased that once again you enjoyed your recent week at the Hotel Rio Park. See you both again for Xmas. Kind Regards Medplaya, Guest Relations Team
betty Hardy left a review on 15/06/2016
We wish we could book for three nights
We have stayed at this hotel several times over the years and have always found it to be excellent value for money. The management and staff are a real credit to thre Medplaya group for the hospitality and service. The only regret we have is that we would really like to book for three niths because we spend half of each year in our own apartment in San Miguel de Salinas and a short break in Benidorm is a perfect way to pass a few days. If this were possible to book for thre nights then we would spend each visit at the Rio Park, instead of looking for other hotels. Well done to all the staff at Rio Park!!
Hotel Rio Park responded to this review. View the response.
Hello Betty Unfortunately many of our dates have a minimum stay of 5 nights, this is to try and discourage groups of Stag / Hen parties. Next time you are thinking about a visit to us please email or call our call centre staff and they will do all that they can for you. Kind Regards Medplaya, Guest Relations
RACHAEL JEFFERY left a review on 14/06/2016
Excellent place to stay
We have been to the Hotel Rio Park 24 times now and we absolutely love it here. It feels like we are going home everytime we come. The staff are all friendly and welcoming and nothing is ever too much trouble for any of them. The food is outstanding and the entertainment is improving every year when we visit and i can say it is now of a very high standard. We just cant say anything wrong about this hotel, the staff, the rooms, the food, the entertainment and the location.
Hotel Rio Park responded to this review. View the response.
Hello Rachael 24 visits to the Hotel Wow! We are glad you are still enjoying all that the Hotel has to offer and hope you keep continuing to stay with us. Kind Regards Medplaya, Guest Relations Team
ANDREA Price left a review on 14/06/2016
Great!
Loved everything about this hotel, food was plentiful ,our room was fine and so much going on we didnt want to go out! Been coming to Benidorm for 9 years and have previously stayed here twice before and all I can say is its been better each time. Well done Medplaya.
Hotel Rio Park responded to this review. View the response.
Hello Andrea We are very happy that you enjoyed another good stay with us at the Hotel Rio Park. Hopefully we will see you again soon. Kind Regards Medplaya, Guest Relations Team
kevin BRINKSMAN left a review on 14/06/2016
rio park 5th june 2016 1 week stay
was surprised on arrival to find my request from over 6 months ago for no higher than the 4th floor to be allocated room 826 as I have had both knee replaced so not being able to get a lift for breakfast for 25 mins was not good.Also we had noisy guest above us who had children with no respect for other guest, apart from these 2 issues had a good break but may not return to Rio Park as when ever I have requested a low floor they have done so but this time to be on the 8th floor I was not happy and seeing as my request was 6 months ago I could not be sure that if I were to rebook the same thing would happen.I have always reviewed rio park as really good but not this time
Hotel Rio Park responded to this review. View the response.
Hello Kevin We are sorry that you were not happy with the room allocated to you. We can never guarantee a room but the reception will always do all that they can to accommodate people as requested or move them as soon as it is possible. Kind Regards Medplaya, Guest Relations Team
JUAN VICENTE ESCOLASTICO MARTINEZ left a review on 10/06/2016
Muy Bien para ser de dos estrellas
Está muy bien el hotel, sobretodo el trato del servicio.
Hotel Rio Park responded to this review. View the response.
Hola Juan Vicente Gracias por compartir sus pensamientos sobre su estancia en el Hotel Rio Park. Nos alegra saber que hayan disfrutado de sus vacaciones en nuestro hotel y que piensan que nuestro personal son agradable. Esperamos volver a veros en un futuro. Saludos,Equipo Relaciones Públicas, Hoteles Medplaya
David left a review on 04/06/2016
hotel
good hotel clean but some rooms could do with updating will stop here again
Hotel Rio Park responded to this review. View the response.
Hello David Thank you for your comments about your stay at the Hotel Rio Park. We are currently making updates to the rooms, however this is an ongoing process. We hope if you do stop with us again you will see some of the changes being made. Kind Regards Medplaya, Guest Relations Team
stephanie de souza left a review on 01/06/2016
Cosas que mejorar
Solo tengo un pero, hay trabajadores cara al publico animadores que no hablan español ¿Benidorm sigue siendo españa? Por lo demás solo pase una noche alli, habitacion limpia y comoda, bufette surtido
Hotel Rio Park responded to this review. View the response.
Hola Stephanie Gracias por sus comentarios sobre su reciente estancia en el Hotel Rio Park. Su opinión es muy importante para nosotros y le pasaremos sus comentarios al equipo de animación. Esperamos volver a veros en un futuro. Saludos,Equipo Relaciones Públicas, Hoteles Medplaya