Reviews
Claire Naylor left a review on 28/02/2018
Rio park
We paid 140 euro for one nite, but drilling going on all day Saturday and from 8.30am Sunday at no point booking our one nite away did it say building works were going on !! We planed our trip for our sons birthday but its was ruined really.
Hotel Rio Park responded to this review. View the response.
Hello Claire We are very sorry to hear that you had problems during your recent stay with us at the Hotel Rio Park. All of the information regarding the building work and the hours of work is all marked out clearly on the website and also on your booking confirmation. Once again we are sorry that the building work impacted on your stay with us. Kind Regards MedPlaya, Guest Relations Team
Nicholas A Allix left a review on 26/02/2018
Second time around
Had a better stay last year but that was height of the season. Food not as good this time around and long waits for lifts due to 2 being out. Entertainment was ok but geared towards the older clientele which was most of the guests. Location is perfect for old and new town and would definitely stay again once all building works are completed.
Hotel Rio Park responded to this review. View the response.
Hello Nicholas Thank you for choosing to return to stay once again at the Hotel Rio Park and for updating us on your recent visit. We are sorry to hear that during this stay there were aspects that you did not enjoy as much. Hopefully if you do return again in the future we can try and change some of your opinions. Kind Regards MedPlaya, Guest Relations Team
Neil Pullan Pullan left a review on 23/02/2018
Recent work
all good but renovation work starting at 8am is a bit early
Hotel Rio Park responded to this review. View the response.
Hello Neil Thank you for sharing your review regarding your stay at the Hotel Rio Park. We are sorry if you were disturbed by noise due to the building work taking place, we do hope it did not impact too much on your stay. Hopefully you would still consider returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Brenda Manning left a review on 22/02/2018
Another great holiday!
We stayed at Rio Park again 6th time March 2017. Always the same high levels of standards ensuring a happy holiday! Although rooms are tired they are gradually being refurbished which is excellent. We have booked for a further two week stay in March 2018 in a superior refurbished room so really looking forward to another sunny stay at this excellent hotel thanks to the hard-working, efficient and dedicated staff in all quarters!
Hotel Rio Park responded to this review. View the response.
Hello Brenda Thank you for posting your comments about the Hotel Rio Park. We are very happy that you always enjoy your holidays with us and we look forward to welcoming you back again soon to one one of our new refubished rooms. Kind Regards MedPlaya, Guest Relations Team
Linda Fenwick left a review on 20/02/2018
Value for money
Had a good stay for a 3 night break with my husband hotel was in a good location..we stopped in a club room and found it very nicely decorated although a little small...beds were comfortable and room was exceptionally clean...would stay again
Hotel Rio Park responded to this review. View the response.
Hello Linda Thank you for taking the time to share your comments about your 3 night break with us at the Hotel Rio Park. It is good to know that you found the beds to be comfortable and the room kept clean. We hope to welcome you back again soon. Kind Regards MedPlaya, Guest Relations Team
Miriam Mcqueen left a review on 19/02/2018
Building work
Loved rio park but was on 11th floor woke by drilling everyday at 7 30am not what you want on holiday
Hotel Rio Park responded to this review. View the response.
Hello Miriam We are very sorry that you experienced problems during your stay with us at the Hotel Rio Park due to the current works that are taking place. Please accept our apologies for any disturbance caused. Hopefully this will not deter you from returning to stay with us again in the future. Kind Regards MedPlaya, Guest Relations Team
mrs m stothard stothard left a review on 17/02/2018
noice
had 2 lovely days with your hotel for valentines but the noice from above with the re-furb was to much x
Hotel Rio Park responded to this review. View the response.
Hello Mrs Stothhard Many thanks for adding your comments about your short break at the Hotel Rio Park. We are pleased you enjoyed the St.Valentine´s celebrations. Please accept our apologies for any disturbance caused due to the refurbishment work taking place and hopefully despite this setback it would not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
lynda cunningham left a review on 17/02/2018
Great value
Amazing hotel overall, the valentines night was out of this world excellent
Hotel Rio Park responded to this review. View the response.
Hello lynda We are delighted to hear that you enjoyed your recent stay with us at the Hotel Rio Park and that you particuarly enjoyed the St.Valentine´s night activities. We do hope that you will choose to stay with us again in the future. Kind Regards MedPlaya, Guest Relations Team
ESTEBAN MENDEZ PARDO left a review on 08/02/2018
agradable
como soy español me gustaría que la animación en invierno hubiera algo mas de español
Hotel Rio Park responded to this review. View the response.
Estimado Esteban Muchas gracias por compartir sus pensamientos con nosotros sobre su reciente estancia en el hotel Rio Park. Nos alegra saber que estuvo contenta aunque opina que hay algunas cosas que podríamos mejorar. Pasaremos sus comentarios al gerente del hotel. Saludos cordiales, Equipo de Relaciones Públicas MedPlaya
JOse Moniz Moniz left a review on 05/02/2018
Complaint regarding smoking rooms.
We stayedin IIroom 1229 which smelled a tobacco and the curtain was burnt with a cigarette. We told reception and they said that people are allowed to.smoke in the balcony. If people are allowed to smoke in the balcony with the doorsopened the smoke finds its way into the rooms. Room 1229 has been newly refurbished and that is a shame. If a room is non smoking it should not smell a Tabasco.
Hotel Rio Park responded to this review. View the response.
Hello Jose Thank you for taking the time to share your feedback regarding your recent stay at the Hotel Rio Park. We are sorry that you experienced issues with your room and aplogise for any inconvenience caused to you. Your comments will be passed on for you. Kind Regards MedPlaya Guest Relations Team