Reviews
PAUL DAVENPORT left a review on 07/04/2022
been using this hotel every year for 40 years except 2 years pandemic
great toi see improvements in bedrooms reception dining room staff 5 star as ever .my only negative was showers need bar to hold onto. warm air in our room 116 was not as warm as all our previous stays also the duvet cover was not changed for the duration of our holiday. sheets and pillow cases were . already booked again for late sept
Hotel Regente responded to this review. View the response.
Dear Paul, Many thanks for sharing your impressions with regards to your holiday at the Hotel Regente. We are honoured to have been welcoming you to the Regente for 40 years time. It fills us with joy knowing that we provide a reliable service year after year for our guests. We very much appreciate your feedback and shall pass it on to the indicated departments. We look forward to welcoming you back in September. Kind regards, MedPlaya Hotels Benidorm
Paula Mercer Mercer left a review on 07/04/2022
Our second visit to the hotel
We recently stayed for 4 nights and had a great experience in the hotel. All the staff are helpful and friendly and give excellent customer service. The restaurant and bar areas are modern and clean. The entertainment on an evening was good fun for 2 adults and a 15 year old, very inclusive and kept us entertained - well done to the guy whose name I cannot remember who hosted it every night, he is amazing at what he does! The area outside the bar is clean and well maintained and a good suntrap during the day! Hotel room was too small for the 3 of us, next time we would think of booking a suite as we would definitely book to stay here again! Thanks for a great stay!
Hotel Regente responded to this review. View the response.
Dear Paula, Thank you for submitting your review with regards to your second stay at the Hotel Regente. We are very pleased to learn that you had an enjoyable time here with us and that once again you were pleased with your choice of hotel. It is encouraging to learn that you found our staff to be helpful and friendly, the restaurant modern and clean and the entertainment amazing thanks to Natxo. We look forward to welcoming you back to the Hotel Regente on future occasions. Kind regards, MedPlaya Hotels Benidorm
Peter Reilly left a review on 07/04/2022
Great hotel
Great staff
Hotel Regente responded to this review. View the response.
Dear Peter, Thank you for taking the time to review your stay at the Hotel Regente. We are delighted to learn that you had a pleasant time here with us and that you found our staff to be great. It will be a pleasure to welcome you back at the end of the month again. Kind regards, MedPlaya Hotels Benidorm
Manuel Antonio Ferrandiz Valero left a review on 16/03/2022
Esta bien
Estuvimos este fin de semana y la verdad es que habitaciones están muy bien pero la comida floja para un 4 estrellas
Hotel Regente responded to this review. View the response.
Estimado Manuel Antonio, Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el hotel Regente. En primer lugar, agradecerle su comentario. Y, en segundo lugar, decirle que nos tomamos muy enserio las críticas constructivas para poder mejorar día a día. Esperamos volver a verle y que en su próxima visita todo sea perfecto. Un cordial saludo, MedPlaya Hoteles Benidorm
David Dale left a review on 15/03/2022
Regente March 22
I really cannot fault our stay at the Regente.The transfers from the airport were on time and the executive buses were great. At the hotel we arrived after evening meal but we were offered a sandwich in the bar.Our room was everything we asked for low floor,pool view, walk in Shower and a double bed. Service and food were great and strict enforcement of covid rules was good. Entertainment was something for everyone which in low season was much appreciated. If I have one complaint it is that the two lifts are slow and waiting time can be long.New or extra lifts would be beneficial.
Hotel Regente responded to this review. View the response.
Dear David, Thank you for taking the time to leave us a review with regards to your stay at the Hotel Regente. We are delighted to learn that throughout you had a lovely and smooth holiday here with us. It means a lot to us knowing that you felt well looked after by our staff and that they provided you with a good service. We appreciate your feedback and we shall pass it on to management. We hope to see you soon again at the Hotel Regente and in our MedPlaya Hotels. Kind regards, MedPlaya Hotels Benidorm
jane lawrence left a review on 14/03/2022
good hotel
hotel was very clean staff very friendly and helpful.breakfast was ok but found lunch and evening meal cold and lacked choice we ate out in the evening
Hotel Regente responded to this review. View the response.
Dear Jane, Many thanks for sharing your impressions with regards to your holiday at the Hotel Regente. It is encouraging to know that you had a nice time here with us and that you found our hotel to be very clean with very friendly staff. We are sorry to learn that the food on offer was not fully satisfactory and and in our desire to improve we will transfer your comments to the corresponding department. We look forward to welcoming you back to the Hotel Regente on future occasions. Kind regards, MedPlaya Hotels Benidorm
TREVOR JAMES TAYLOR left a review on 10/03/2022
Hotel
Food could of been warmer, standard of food good. We have booked to return to Hotel Regente first week in May.
Hotel Regente responded to this review. View the response.
Dear Trevor, Thank you for taking the time to leave us a review with regards to your stay at the Hotel Regente. We are delighted to learn that you had a great time here with us and that you found the food to be good. We appreciate your feedback and shall make sure that your comments and suggestions are passed on for you. We look forward to welcoming you back to the Hotel Regente in May. Kind regards, MedPlaya Hotels Benidorm
Catherine Molloy left a review on 10/03/2022
Regente stay
I normally stay in the flamingo oasis so it was my first time staying at the regente. Overall it was a great stay.
Hotel Regente responded to this review. View the response.
Dear Catherine, Many thanks for sharing your impressions with regards to your holiday at the Hotel Regente. We are very pleased to learn that you had an enjoyable time here with us. We look forward to welcoming you back to our MedPlaya Hotels on future occasions. Kind regards, MedPlaya Hotels Benidorm
Andrew Williams left a review on 08/03/2022
Holiday
Very nice stay
Hotel Regente responded to this review. View the response.
Dear Andrew, Thank you for submitting your review with regards to your stay at the Hotel Regente. We are delighted to learn that you had a nice time here with us and that our hotel met with all of your expectations. It will be a pleasure to welcome you back on future occasions. Kind regards, MedPlaya Hotels Benidorm
TERENCE JOHN DOHERTY left a review on 05/03/2022
GOOD HOTEL
The Regente has been modernised since my last visit and looks great. The staff are all super friendly with the exception of one older bar man who was on during the day - not friendly at all. The snacks consisted only of toasties and crisps. Evening entertainment was weak some live shows and quizzes. Nacho the entertainment guy puts a lot of effort into all the entertainment. Food was good. I would stay here again but prefer the Flamingo Oasis.
Hotel Regente responded to this review. View the response.
Dear Terence, Thank you for taking the time to share your comments with regards to your stay at the Hotel Regente. We are pleased to learn that you found our hotel to be modern with very friendly staff. During the summer we also have our Food Truck by the pool area open, with a lot of snack choices. We are sorry to learn that the evening entertainment was not fully satisfactory, your comments and opinions are important to us as they help us to monitor how we are performing as a hotel. Therefore, we shall pass on your review to the corresponding department. We look forward to welcoming you back to our MedPlaya Hotels on future occasions. Kind regards, MedPlaya Hotels Benidorm