Reviews

MIGUEL ANGEL ALAMILLO TORRIJOS left a review on 31/12/2018

Volveremos

Estancia muy tranquila, personal super amable. Tengo un hijo con alergia a los frutos secos y el trato en el comedor fue sorprendente, en todos los servicios Le atendía el jefe de cocina personalmente. Por poner una pega las bebidas del todo incluido no son marcas ni conocidas ni de la zona. Volveremos

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Miguel Angel, Muchas gracias por sus comentarios sobre el hotel Flamingo Oasis. Nos complace saber que haya disfrutado de su estancia con nosotros y que estuvo particularmente contento con el trato recibido en el restaurante con respecto a la alergia de su hijo. ¡Esperamos volver a verlos pronto en el Flamingo Oasis! Saludos cordiales, Hoteles MedPlaya Benidorm

MARILYN HILL left a review on 31/12/2018

PRE XMAS BREAK

WE OFTEN NEED A BREAK FROM OUR LIVES IN LA ROMANA,SO WE CHOOSE BENIDORM AS OUR DESTINATION WETHER FOR THE DAY OR SHORT STAY BENIDORM ALWAYS TICKS THE BOXES FOR US. SO FOR OUR PRE XMAS BREAK WE CHOSE THE FLAMINGO OASIS WHERE WE HAVE STAYED COUNTLESS TIMES OVER THE YEARS AND IT NEVER FAILS TO DISSAPPOINT US. THE ONLY PROBLEM WITH SOME HOTEL GROUPS THEY WANT US TO HAVE MORE NIGHTS I CAN UNDERSTAND THIS FROM THERE SIDE BUT IF I AM COMING TO BENIDORM PALACE WHICH I AM IN FEB 17 I HAVE TO SEEK AN APARTMENT OR LOW GRADE HOTEL BECAUSE OF THERE POLICIES OF BOOKINGS. IF I LEAVE IT TO THE LAST MINUTE THEY STILL WILL NOT RELEASE A ROOM FOR 1 NIGHT WHEN THIS IS ALL I NEED.SO SOMETIMES I DRIVE UP 80K AND DRIVE BACK THEN I CANT DRINK ALCOHOL.THIS DOES NOT DETER ME FROM THE WAY I DO THINGS I HAVE TO GO WITH FLOW WITH THE HOTELS AND APARTMENTS UNDERSTANDING THERE BUSINESS, BUT A LAST MINUTE 1 NIGHT BOOKING IS EASY TO MANAGE AND WOULD FILL A VOID IN AN HOTELS BOOKINGS GOOD DEALS ARE ALWAYS GOOD DEALS FOR PEOPLE LIKE ME WHO LOVE BENIDORM LIVING IN SPAIN.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Marilyn, Thank you for your comments on your stay at the Flamingo Oasis. We are pleased that you had a good stay with us and that you enjoyed your Benidorm break. Although we usually have a minimum of 4 or 5 nights stay at the Flamingo Oasis, we will normally put 1 and 2 nights stays on our website if we have any rooms available for last minute bookings so please keep looking on our website the next time you would like to visit Benidorm as there may be availability for shorter stays in our hotels. Kind regards, MedPlaya Hotels Benidorm

Isabel left a review on 28/12/2018

Súper navidades

Nos ha encantado la estancia en el hotel Flamingo oasis. Hemos disfrutado toda la familia. La comida muy buena. Por poner una pega es necesario un parque de bolas para los más peques Sin duda repetiremos

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Isabel, Muchas gracias por sus amables palabras. Nos complace saber que disfrutar de su estancia en el Flamingo Oasis y que encontró la comida del buffet a su gusto. Sus comentarios han sido enviados al gerente del hotel. Esperamos tener la oportunidad de darles de nuevo la bienvenida al Flamingo Oasis en un futuro próximo. Saludos cordiales, Hoteles MedPlaya Benidorm

James Murphy left a review on 24/12/2018

Review

Been to the hotel on previous occasions. Felt disappointed that quality of food had deteriorated. Too many dishes were curried with the meat product. Carvery fine selection. Selection of desserts very much the same daily. Room 2307 noise levels from adjacent rooms were unsatisfactory due to poor wall insulation that was not helped by the adjoining door which was almost like having the person in the next room, in yours.

Hotel Flamingo Oasis responded to this review. View the response.

Hi John, Thank you for your comments about your stay at the Flamingo Oasis. We are pleased that you had an overall good holiday with us although there were some aspects where you feel that we could improve. Your feedback has been sent through to the hotel management. We hope that you will return to Benidorm and the Flamingo Oasis on future occasions. Kind regards, MedPlaya hotels Benidorm

ALAN IRVING left a review on 20/12/2018

Value for money

We had a 4 day break and found all staff to be welcoming and friendly The only fault was the food. There was plenty of choice and some meals were very good whilst others were cold or at the other extreme overcooked This inconsistency needs sorting out as it was the only let down

Hotel Flamingo Oasis responded to this review. View the response.

Hi Alan, Thank you for adding your comments on your stay at the Flamingo Oasis. We are pleased that you had an overall good stay with us although you feel that there are areas that could be improved. Your comments have been sent to the hotel management. We hope to get the opportunity to welcome you back to the Flamingo Oasis on future occasion! Kind regards, MedPlaya hotels Benidorm

GUILLERMO GONZALEZ MARTINEZ left a review on 12/12/2018

estupendo

me he llevado una grata sorpresa sobre todo en las comidas , pues despues de leer que eran muy repetitivas y destinadas a personal estrangero creo que no , pues era comida de calidad y muy buena con gran servicio de restaurante buffet

Hotel Flamingo Oasis responded to this review. View the response.

Hola Guillermo, Gracias por compartir sus pensamientos sobre el Hotel Flamingo Oasis con nosotros. Estamos encantados de leer que estuvo a gusto en nuestro hotel y que estuvo contento con las comidas lo que ofrecemos. Esperemos darle la bienvenida de nuevo al Flamingo Oasis para futuras vacaciones en Benidorm. Saludos cordiales, Hoteles MedPlaya Benidorm

CARMEN MARIA BAUTISTA CARRASCO left a review on 11/12/2018

BASTANTE BIEN.

Buenos días la estancia en general ha sido muy buena, la comida se puede mejorar, y en el confort me fallan sólo las almohadas que son muy íncomodas. El personal del hotel le doy un 10, todos desde la recepción, a los camareros, chicas de la limpieza, animadoras, han sido muy amables, sin duda repetiremos. Y a ser posible aunque en estas fechas hay muchos ingleses, si se pudiera enfocar un poquito más la animación a los españoles. Y nada más muchas gracias por todo y en general estamos muy contentos, lo hemos pasado de maravilla, repetiremos. Un saludo.

Hotel Flamingo Oasis responded to this review. View the response.

Hola Carmen Maria, Gracias por compartir sus pensamientos sobre el Hotel Flamingo Oasis con nosotros. Los comentarios de nuestros huéspedes son muy importantes para nosotros ya que nos ayudan a mejorar Estamos encantados de leer que estuvo a gusto en nuestro hotel. Esperemos darle la bienvenida de nuevo al Flamingo Oasis para futuras vacaciones en Benidorm. Saludos cordiales, Hoteles MedPlaya Benidorm

Angela van der Vlist left a review on 10/12/2018

uitstekend

Uitstekend hotel, eten erg goed, gaan in februari voor de 4e keer.

Hotel Flamingo Oasis responded to this review. View the response.

Hallo Angela, Bedankt voor het delen van uw opmerkingen over het Hotel Flamingo Oasis. We zijn blij dat je van je verblijf genoten hebt en we hopen je in de toekomst nog eens te zien. Vriendelijke groeten, MedPlaya Hotels Benidorm

M.NABOUSSI BELAYACHI left a review on 10/12/2018

remarques

a mon avis un hotel 4 dois avoir obligatoirement un frigo dans la chambre,sans avoir a le commander a la réception,la qualité du café dois être revu,et la qualité de linternet qui reste passable au 11eme étage,a part cela tous est ok

Hotel Flamingo Oasis responded to this review. View the response.

Bonjour M.NABOUSSI Merci d'avoir pris le temps d'ajouter vos commentaires sur votre séjour à l'hôtel Flamingo Oasis. Vos suggestions sont importantes pour nous et nous vous remercions de les partager. Nous espérons vous revoir dans le futur. sincères amitiés Hotels MedPlaya Benidorm

Steve Morfee left a review on 10/12/2018

Stayed three nights December 2018

Another great stay at the hotel. The staff are very friendly, the food excellent and the entertainment was even better than the summer. We are booked for next Juneand will keep coming back. If I had one negative it is that the sofa beds in the family rooms are not very comfortable at all.

Hotel Flamingo Oasis responded to this review. View the response.

Hello Steve Thank you for returning once again to the Hotel Flamingo Oasis. We are pleased that overall you enjoyed another good stay with us and we do appreciate your feedback and comments. We look forward to seeing you again in June. Kind Regards MedPlaya, Hotels Benidorm

Website Terms Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Med Playa’s relationship with you in relation to this website.
The term ‘Med Playa’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is MED PLAYA MANAGEMENT, SL Ps General Mendoza 1 6 17002 - (Girona) - Gerona.
Our company registration number is B17076886
Tomo 1.597, Folio 58, Hoja A-21.313, Inscrip. 1ª

The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without [business name]’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Spain.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Med Playa and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Med Playa. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Med Playa takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
- In MedPlaya Hotels: Use the QR code for registration.

Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

3. MEDPLAYA AMIGO

Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

Within the MedPlaya Amigo! dashboard, you can:

- View and download your digital MedPlaya Amigo! identification card, which displays your full name and MedPlaya Identification Number (ID MedPlaya).

- Check and update your personal details.

- View your booking history and easily make new reservations.

- Adjust your access settings for the MedPlaya Amigo! private area.

- Make your next reservation at the best price available!

Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not aplicable to non-refundable, or prepaid reservations.

5. CANCELLING YOUR MEDPLAYA AMIGO MEMBERSHIP

Membership of the MedPlaya Amigo! programme may be cancelled for the following reasons:

- The user may request to cancel their membership of the MedPlaya Amigo! programme by sending an email to: contact@medplaya.com

- MedPlaya Management reserves the right to the temporary or permanent cancellation of the MedPlaya Amigo! members membership under the following circumstances:

- Improper use of the MedPlaya Amigo! Programme.
- Failure to comply with the Terms and Conditions accepted when registering for the programme.
- Inappropriate behaviour at the hotel.
- Cancellation of subscription to Newsletter
- Detection of incorrect data provided when registering for the MedPlaya Amigo! programme.
- The demise of the MedPlaya Amigo! member.
- When no transactions or bookings have been made using your MedPlaya Amigo! account during the past five years.

6. PRIVACY POLICY – DATA PROTECTION

By completing the registration request for the MedPlaya Amigo! programme, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided for the purposes of the customer loyalty programme of the MED PLAYA group, such as the improvement of the commercial relationship with the client and making personalized offers.

Similarly, for the proper fulfilment of the programme, your personal data will be transferred to companies of the MED PLAYA group for the purposes described above.

The Personal Data that you provide will be processed to identify you as a user of the programme and to give you access to the various features and services that are available to users registered in the programme.

The user can, at any time, revoke consent for the processing of their personal data by sending an email to rgpd@medplaya.com. However, the revocation of consent will imply the exclusion of the client from the MedPlaya Amigo! programme.

English Español Català Français Nederlands