Reviews

Francisco Lorente Martinez left a review on 28/05/2018

Volveremos a ir

Ubicación junto al centro y muy cerca de la playa Mobiliario y colchones necesitan cambio Personal muy amable tanto en recepción como en el restaurante En el comedor el desayuno bien y sobre todo la cena muy bien servida en mesa y con platos muy elaborados y bien presentados

The Agir Springs Hotel responded to this review. View the response.

Hola Francisco Gracias por compartir sus pensamientos sobre su estancia en el Hotel Agir. Agradecemos sus comentarios ya que nos ayudan a mejorar. Esperamos volver a veros en un futuro. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya

James Stewart Hamill left a review on 27/05/2018

Service Review

The hotel was fine, for what we paid, If there was entertainment we were not aware of it. The restaurant breakfast only staff were good. In the ground floor bar we were told by a very morose young man to go and sit down and wait to be served There was no one else in the bar at that point and we waited and then after 5 minutes all six of us gave up waiting and left.

The Agir Springs Hotel responded to this review. View the response.

Hello James Thank you for taking the time to share your feedback about the Hotel Agir. We apologise for any misunderstandings caused to you with regards to the service that you received in the bar, please be assured your comments will be looked into. Hopefully despite this setback you would conisder returning to stay with us again in the future. Kind Regards MedPlaya, Guest Relations Team

MANUELA GONZALEZ JIMENEZ left a review on 07/05/2018

NECESITA REHABILITAR

Lo unico bueno, la comida y el personal del comedor. Ubicacion buena. Camas malas, poco personal de limpieza. poco personal recepcion. Cafeteria sin funcionar T:V. no pudimos ver el partido tomando algo. Necesita una reforma, cambio de muebles, baños viejos, espejp baño roto.

The Agir Springs Hotel responded to this review. View the response.

Hola Manuela Gracias por sus comentarios sobre su reciente estancia en el Hotel Agir. Lamentamos que no se quedó satisfecho con algunos aspectos del hotel, sus comentarios son importantes para nosotros. Esperemos que aunque el Hotel no cumplió sus expectativas, su estancia en Benidorm fue agradable. Saludos cordiales Equipo Relaciones Públicas, Hoteles MedPlaya

MARIA DE LA MERCEDES SANCHEZ left a review on 03/04/2018

BUENA EXPERIENCIA

El hotel nos gusto mucho, reserve el mismo dia de alojarnos y no tuvimos ningun problema. La ubicacion es excepcional y limpieza y comodidad igual. Tan solo una pega, el baño esta muy muy poco iluminado, no se ve apenas nada con 2 alogenos solamente..el desayuno es bueno tambien. Tienen aparcamiento concertado por 15 € al dia pero no lo cogimos ya que aparcamos en zona azul y a traves de la app ibamos echandole. Lo recomiendo, cuando vuelva a Benidorm volvere a alojarme en el Agir

The Agir Springs Hotel responded to this review. View the response.

Estimada Maria, Gracias por sus comentarios sobre su estancia en el hotel Agir. Nos alegra saber que estuvo contenta con el hotel y sus instalaciones. Sus comentarios son muy importantes para nosotros ya que nos ayudan a mejorar y los pasaremos a la gerente del hotel. ¡Esperamos verle de nuevo en un futuro próximo! Saludos cordiales, Equipo de Relaciones Públicas hoteles MedPlaya

Silvia Sanchez left a review on 03/03/2018

Hotel en reforma

El hotel esta en reformas... la calidad precio no me cuadró. Porque la habitación estaba muy vieja y el colchón para tirar.

The Agir Springs Hotel responded to this review. View the response.

Estimada Silvia Lamentamos que no se quedó completamente satisfecha con su reciente estancia en el Hotel Agir. Sus comentarios han sido enviados al gerente del hotel. Agradecemos que haya tomado el tiempo para compartir sus pensamientos con nosotros y esperamos que vuelva a Benidorm en futuras ocasiones. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya

Alejandro Vázquez left a review on 21/02/2018

regular

muy buena atención por parte del personal ,pero la limpieza deja mucho que desear, el baño estaba sucio

The Agir Springs Hotel responded to this review. View the response.

Estimado Alejandro Gracias por tomarse el tiempo a dejar una reseña sobre su reciente estancia en el Hotel Agir. Agradecemos sus comentarios ya que nos ayudan a mejorar. Esperamos volver a verle de nuevo en el Hotel Agir. Saludos cordiales, Medplaya Relaciones Públicas Benidorm

Martín Burgos Mellado left a review on 19/02/2018

Agradable estancia

Animación escasa o nula puede ser por las fechas. Nos ha gustado en general. Servicio de restaurante bastante bueno. Y el mini-bar de la habitación muy bien.

The Agir Springs Hotel responded to this review. View the response.

Estimado Martín Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia en el Hotel Agir. Nos algegra saber que tuvo una estancia agradable con nosotros. Esperemos darle la bienvenida de nuevo al Agir para futuras vacaciones en Benidorm. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya

Vicente Pérez left a review on 17/02/2018

agraqdables dias en este hotel

Agraqdable estancia trato inmejorabloe por todo su personal

The Agir Springs Hotel responded to this review. View the response.

Estimado Joaquin Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia en el Hotel Agir. Nos algegra saber que tuvo una estancia agradable con nosotros. Esperemos darle la bienvenida de nuevo al Agir para futuras vacaciones en Benidorm. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya

Dolores Mendez left a review on 12/02/2018

Todo fue de mi agrado.

Les agradezco mucho la cama grande para el buen descanso.

The Agir Springs Hotel responded to this review. View the response.

Estimada Dolores Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Agir Nos alegra mucho saber que haya disfrutado de su estancia aqui y tuvo un buen descanso. Esperamos tener la oportunidad de darles la bienvenida de nuevo al Hotel Agir Saludos cordiales,Medplaya Relaciones Públicas Benidorm

BUSQUETS JOSEP BUSQUETS left a review on 30/01/2018

HOTEL AGIR - ENERO

LA SITUACIÓN Y EL HOTEL EN SU CONJUNTO BIEN. LOS BAÑOS ANTICUADOS DEBERIAN MEJORARSE

The Agir Springs Hotel responded to this review. View the response.

Estimado Busquest Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Agir. sus comentarios son importante para nosotros. Esperamos tener la oportunidad de darles la bienvenida de nuevo al Hotel Agir. Saludos cordiales,Medplaya Relaciones Públicas Benidorm

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MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
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Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

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Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

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Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not aplicable to non-refundable, or prepaid reservations.

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Membership of the MedPlaya Amigo! programme may be cancelled for the following reasons:

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- Improper use of the MedPlaya Amigo! Programme.
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