Reviews

Olga y Paky left a review on 02/11/2021

Perfecto todo

Todo excelente los recepcionistas. Toni, Laura, Ana........ servicio de restaurante . Agustín, Manolo, Mario...... chicas de limpieza , chico de mantenimiento el cubano todos un encanto muy atentos ya hemos ido varias veces y volveremos sin dudarlo lo recomendamos .

The Agir Springs Hotel responded to this review. View the response.

Estimada Olga y PakyGracias por escoger Hotel Agir Springs para su estancia en Benidorm y por compartir su opinión con nosotros. Siempre se alegra recibir comentarios positivos sobre nuestro hotel y personal. Nos alegramos que hayan pasado una estancia buena con nosotros. Gracias por su confianza y deseamos poder atenderle de nuevo en su próxima visita a Benidorm.Saludos cordiales, MedPlaya Hoteles Benidorm

MARIA ISABEL PRADO HUIDOBRO left a review on 27/10/2021

Cena

Nos hubiera gustado que las cenas empezarán antes, sobre las 18:00 horas

The Agir Springs Hotel responded to this review. View the response.

Estimada Maria Isabel, Gracias por dejar su valoración sobre el Hotel Agir Springs. Estamos encantados de leer que estuvo a gusto en nuestro Hotel. La opinión de nuestros clientes es muy importante para nosotros. Esperamos volver a verle de nuevo en un futuro próximo. Saludos cordiales, Hoteles MedPlaya Benidorm

Maria del Carmen Orive marijuan left a review on 18/10/2021

Servicios del hotel

Desayuno muy pobre - Cenas mal cocinadas que no responden a la carta y repetitivas por ser siempre la misma carta - Personal de comedor alguno no todos falta saber estar y tratar al cliente - Recepción estupenda- Servicio limpieza perfecto.

The Agir Springs Hotel responded to this review. View the response.

Estimada Maria del Carmen, Gracias por sus comentarios sobre su reciente estancia en el Hotel Agir Springs. Lamentamos que no se quedó satisfecho con algunos aspectos del hotel . La opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar. Gracias por su confianza y será un placer poder darle nuevamente la bienvenida en su próxima visita a Benidorm. Un cordial saludo, MedPlaya Hoteles Benidorm

Linda Zammit left a review on 17/10/2021

LOVELY STAFF

ALL GOOD BUT CLEANING STAFF TAKE BODY LOTION, PLASTIC BEAKERS ETC RIGHT AWAY AND DO NOT REPLACE

The Agir Springs Hotel responded to this review. View the response.

Dear Linda Thank you for taking a few moments to share with us your thoughts with regards to your recent stay at the Hotel Agir Springs. We are pleased that overall you enjoyed your stay with us although there is room for improvements. We do hope that we will see you back again in the future. Kind regards, MedPlaya Hotels Benidorm

MARIA TRINIDAD DOMINGUEZ AGUADO left a review on 15/10/2021

Mi estancia en hotel Agir

Todo estupendo,muy buena atención

The Agir Springs Hotel responded to this review. View the response.

Estimada Maria Gracias por compartir sus pensamientos sobre su estancia en el Hotel Agir Springs. Siempre es agradable recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia agradable con nosotros. Esperamos volver a veros pronto. Saludos cordiales, Hoteles MedPlaya Benidorm

MARIA JOSE LAZARO CHAVES left a review on 15/10/2021

PERFECTO

ESTANCIA MUY AGRADABLE Y CÓMODA, COMO SIEMPRE EN ESTE HOTEL.

The Agir Springs Hotel responded to this review. View the response.

Estimada Maria Jose, Muchas gracias por escoger Hotel Agir Springs para su estancia en Benidorm y por compartir su opinión con nosotros. Siempre se alegra recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia buena con nosotros. Gracias por su confianza y deseamos poder atenderle de nuevo en su próxima visita a Benidorm. Saludos cordiales, MedPlaya Hoteles Benidorm

Jason Edward Spilsbury left a review on 13/10/2021

Jason Review

Generally very good, the breakfast hot food was cold would be the main gripe. In the room the bed pillows were a bit hard

The Agir Springs Hotel responded to this review. View the response.

Dear Jason, thank you for taking a few minutes to share your thoughts with regards to your recent stay with us at the Hotel Agir. We are pleased that overall you enjoyed your stay although there were some aspects that could be improved upon. Your feedback and comments are important to us. Hopefully you would consider returning again in the future. Kind regards, MedPlaya Hotels Benidorm

MARGARET CASEY left a review on 06/10/2021

Great Hotel - wonderful staff

Having stayed at the Agir several times previously, we were looking forward to seeing the new refurb version. Bar and reception area are fab, the rooftop pool area is amazing - better than many high end hotels we have stayed. However, the junior suite lacks wardrobe space badly. The allocated area is partly above the safe and shelving unable to hang even a polo shirt and the other is above drawers unable to hang any longline top - forget hanging a dress. There is sufficient room to provide full length hanging. The bed was very comfortable, and massive improvement in the bathroom, with large walk in shower. Overall, we had a great stay and already looking forward to next time.

The Agir Springs Hotel responded to this review. View the response.

Dear Margaret, thank you for taking the time to update us with regards to your latest visit to the Hotel Agir Springs. All of your comments and feedback are important to us. We are pleased that overall you liked the look of the new refurb version. Hopefully we will see you back again soon. Kind regards, MedPlaya Hotels Benidorm

HANNAY JAMES HENRY left a review on 29/09/2021

Long weekend

A very pleasant stay in a clean comfortable hotel well located near to the center of Benidorm. We ate two evening meals in the restaurant and we were very satisfied with our meals. Good,wide choice for breakfast. Friendly staff

The Agir Springs Hotel responded to this review. View the response.

Dear James Thank you so much for your kind words with regards to your time with us at the Hotel Agir Springs. We are delighted that the Hotel ticked all of your boxes and that you enjoyed your stay. We hope to be able to welcome you back again soon. Kind regards, MedPlaya Hotels Benidorm

LUIS CECILIA HIJARRUBIA left a review on 27/09/2021

Sobre el servicio de comedor

Un profesional como la copa de un pico Mario ,agradable ,simpático y atento . Los baños necesitan una restauración

The Agir Springs Hotel responded to this review. View the response.

Estimado Luis, Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia en el Hotel Agir Springs. Nos alegra saber que tuvo una estancia agradable con nosotros aunque hay cosas podemos mejorar. Gracias por su confianza y será un placer poder darle nuevamente la bienvenida en su próxima visita a Benidorm. Saludos cordiales, MedPlaya Hoteles Benidorm

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MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

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MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

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The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

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Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

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As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
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Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

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Discounts are applied to the final price of the reservation, excluding extras, and are not aplicable to non-refundable, or prepaid reservations.

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