Reviews

Julia left a review on 16/12/2024

Very Pleasant Little Hotel

This is a lovely small hotel in an excellent location very close to the beach and old town of Benidorm. The staff are friendly and helpful. The rooms are of a good size and come with complimentary tea and coffee. The food buffet breakfast was fine with a reasonable selection of fruit, cereals, cakes and hot food. The small bistro café on the ground floor offers a selection of food all day. I would certainly return

The Agir Springs Hotel responded to this review. View the response.

Dear Julia, we are very happy to hear that you enjoyed all that we have to offer at the Agir Springs. Thank you for taking the time to share your comments with us. We hope to be able to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm

Alberto Mondéjar left a review on 12/12/2024

Hotel muy recomendable.

Elegí este hotel por las buenas reseñas que leí y no se equivocaban. La atención a la llegada fué muy ágil y afable. Al dirigirme a mi habitación en el segundo piso, el pasillo olía a limpio. La habitación tiene una cama amplia, baño completo, terraza con vistas a la avenida y al mar, detalles de bienvenida y un buen armario. La atención de María, la encargada de la segunda planta, fue de una gran profesionalidad siempre que le pedí o pregunté cualquier duda. La cena en el restaurante de la quinta planta es a la carta dentro de cinco primeros y cinco segundos y el postre final. Los platos están muy bien cocinados y muy bien presentados. La atención de los empleados es muy profesional y cercana. La comida en el restaurante cafetería de la planta baja está igualmente muy bien elaborada y el trato muy afable. El personal de recepción también muy profesional y eficaz. El ambiente del hotel es tranquilo y poco bullicioso aunque siempre hay clientes disfrutando de un agradable momento en la cafetería. El hecho de que sea un hotel sólo para adultos es un punto muy a favor si quieres pasar unos días de tranquilidad y relax. El paseo marítimo de la playa de Levante está a un par de minutos y la zona con todos los servicios muy cerca. Sin duda repetiré. Gracias.

The Agir Springs Hotel responded to this review. View the response.

Estimado Alberto,Le agradecemos sinceramente por dedicar tiempo a compartir un comentario tan detallado y positivo sobre su experiencia en nuestro hotel. Nos llena de alegría saber que cumplimos con sus expectativas y que las reseñas que le inspiraron confianza reflejan la realidad de nuestro servicio.Nos alegra saber que disfrutó de su habitación, las vistas, los detalles de bienvenida y el ambiente limpio y acogedor de nuestras instalaciones. Es un orgullo leer sus palabras sobre la calidad y presentación de los platos en el restaurante, así como sobre la atención cercana y profesional de todo nuestro equipo, desde recepción hasta el restaurante y la cafetería. También nos complace que haya valorado el ambiente tranquilo y nuestra ubicación privilegiada cerca del paseo marítimo y de todos los servicios. Será un placer recibirle nuevamente en el futuro. Gracias por su confianza y hasta pronto. Saludos cordiales, Hoteles MedPlaya Benidorm

Juan Carlos Unzué left a review on 02/12/2024

Visita muy agradable a la ciudad

Excelente trato de todo el personal, muy atentos a mis necesidades, especialmente Miguel que nos ha dado soporte en todo momento.

The Agir Springs Hotel responded to this review. View the response.

Estimado Juan Carlos, Estamos encantados de saber que haya disfrutado de su estancia con nosotros. Muchas gracias por sus palabras tan positivas sobre el hotel y también Miguel, el director. Saludos cordiales, Hoteles MedPlaya Benidorm

Jose Juan Llinares left a review on 29/11/2024

Hotel de sobresaliente.

Es un hotel de nota alta, por su ubicación, el trato de los empleados, comida y limpieza de todas las instalaciones. Después de esta experiencia, solo pensamos en poder volver otra vez y que sea pronto. Enhorabuena y gracias.

The Agir Springs Hotel responded to this review. View the response.

Estimado José Juan, ¡Muchísimas gracias por su maravilloso comentario! Nos llena de alegría saber que disfrutó de su estancia y que destaca aspectos tan importantes como nuestra ubicación, el trato del personal, la comida y la limpieza. Estaremos encantados de recibirle de nuevo en su próxima visita. ¡Gracias por elegirnos y por su confianza! Saludos cordiales, Hoteles MedPlaya Benidorm

Vicente Martínez left a review on 27/11/2024

Unos días confortables.

Un hotel bien situado, tranquilo, todo correcto, personal amable y atento. Unos días de otoño para repetir.

The Agir Springs Hotel responded to this review. View the response.

Estimado Vicente, Muchas gracias por compartir su experiencia. Nos alegra saber que disfrutó de su estancia y que destaca tanto nuestra ubicación como la tranquilidad y la atención del personal. Será un placer recibirle de nuevo en su próxima escapada. Saludos cordiales, Hoteles MedPlaya Benidorm

Jose Carretero left a review on 25/11/2024

Fin de semana especial

Todo perfecto

The Agir Springs Hotel responded to this review. View the response.

Estimado José,¡Muchas gracias por su comentario! Nos alegra saber que tuvo un fin de semana especial y que todo estuvo perfecto durante su estancia. Será un placer volver a recibirle en el futuro. Saludos cordiales, Hoteles MedPlaya Benidorm

gustavo lara ros left a review on 19/11/2024

Fenomenal

Trato del personal y habitacion estupenda, una mención especial a Ana y Nabila, seguiremos yendo, es nuestro hotel en Benidorm

The Agir Springs Hotel responded to this review. View the response.

Estimado Gustavo, ¡Muchísimas gracias por su valoración tan positiva! Nos encanta saber que tuvo una experiencia fenomenal y que tanto el trato del personal como la habitación estuvieron a la altura de sus expectativas. Será un placer recibirles de nuevo en su próximo viaje a Benidorm. ¡Gracias por elegirnos como su hotel de confianza! Saludos cordiales, Hoteles MedPlaya Benidorm

Javier Chicote left a review on 29/10/2024

Atención muy personalizada

Muy atentos en restaurante y recepción, ideal para turismo de negocios

The Agir Springs Hotel responded to this review. View the response.

Estimado Javier, Muchas gracias por su reseña y por destacar nuestra atención personalizada. Nos alegra saber que nuestro equipo en el restaurante y recepción le brindó una experiencia de calidad. Esperamos recibirle de nuevo pronto para seguir cumpliendo con sus expectativas. Saludos cordiales, Hoteles MedPlaya Benidorm

Eduardo Prado left a review on 07/10/2024

Escapada romántica genial

Ideal para desconectar

The Agir Springs Hotel responded to this review. View the response.

Estimado Eduardo,Muchas gracias por compartir su experiencia. Nos alegra saber que su escapada romántica fue ideal y que encontró en nuestro hotel el lugar perfecto para desconectar. ¡Esperamos volver a recibirles pronto para otra estancia,Saludos cordiales, Hoteles Medplaya Benidorm

Maria Luisa Lazaro Lazaro left a review on 24/09/2024

Excelente

Es la segunda vez que nos alojamos y repetiremos. Muy buena ubicacion, las instalaciones y el personal inmejorables

The Agir Springs Hotel responded to this review. View the response.

Estimada María¡Qué maravilla saber que han vuelto a elegirnos por segunda vez! Nos alegra mucho que nuestra ubicación, instalaciones y equipo hayan sido de su agrado. Será un placer recibirles de nuevo en su próxima visita. ¡Hasta la próxima! Saludos cordiales, Hoteles MedPlaya Benidorm

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MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
- In MedPlaya Hotels: Use the QR code for registration.

Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

3. MEDPLAYA AMIGO

Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

Within the MedPlaya Amigo! dashboard, you can:

- View and download your digital MedPlaya Amigo! identification card, which displays your full name and MedPlaya Identification Number (ID MedPlaya).

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- Make your next reservation at the best price available!

Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not aplicable to non-refundable, or prepaid reservations.

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Membership of the MedPlaya Amigo! programme may be cancelled for the following reasons:

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- Improper use of the MedPlaya Amigo! Programme.
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- Inappropriate behaviour at the hotel.
- Cancellation of subscription to Newsletter
- Detection of incorrect data provided when registering for the MedPlaya Amigo! programme.
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By completing the registration request for the MedPlaya Amigo! programme, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided for the purposes of the customer loyalty programme of the MED PLAYA group, such as the improvement of the commercial relationship with the client and making personalized offers.

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